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Are you Millennial Proof?
Joeri Van den BerghHier staat de tekst
                    // InSites Consulting
                                            18/10/2011
@joeri_insites
Interested in the full version
and all results of this study?

Contact:   Frank Bakker @ mtvnl
           +31 20 4937000
MTV Identify!


        We asked 601 Millennials how
        they see life, what is really important to
        them, and which the role is of their family
        and friends in their lives.




      Millennials in this survey are aged 13 to 29
      And were therefore born in the 80s and 90s.
MTV Identify!

           Furthermore 72 Marketers
           accepted the challenge and tested to what
           extent they think they know these same
           Millennials.




   Although the marketers specifically focus on Millennials,
           more than half of them does not know
          how to build a strong brand for them.
Their approach is often
based on intuition
To what extent do you agree with the following statements concerning yourself? % = agrees or totally agrees with this
statement




                          I know how to build a strong
                          brand for the Millennials.                                                               41%
                          My intuition helps me to
                          understand the Millennials’
                          behaviour.
                                                                                                                    70%
                            My own behaviour helps me to
                            better understand the
                            Millennials’ behaviour.
                                                                                                                        55%
MILLENNIALS: overview
     Hooked up socially

     I love my world

     Now & next, fast & forward

     Happy in modern families

     Smart and fun is essential

     Love is the new virginity
Hooked up socially and
     on the move

 “  Today’s technology
and media platforms
enable youth to be
always connected,
always updated, always   “
in control - anywhere
So Millennials also wish to be
remembered as…
How would you like to be remembered?




                                       25%
Nog case invoegen nieuwe dingen leren !
I love my world: enjoy,
     engage, achieve

 “  Millennials are
stimulation junkies, into
instant emotional and
material gratification.
Looking for longer-term
happiness, connection
                “
and success
My world? The city or the
village are the Millennials’
world!
Which places do you feel most connected with?




                                                          TOP 3
                                                          I feel most connected
                                                          with:
                                                          1. The city or village I am
                                                              currently living in
                                                          2. The city or village I was
                                           The city or        born in
                                           village I am   3. The country I was born
                                                              in
                                            currently
                                             living in
N = 601 | F = None
Now & next,
     fast & forward

 “  Millennials are used
to information,
entertainment and
technology overload.
Only wowed by the truly
fast and new, the truly
                      “
innovative and daring
Now & next, fast & forward
“WOW”-sensation
When are you really impressed by a person, an event and a brand or company?




                     Person                        Event                      Brand/Company

                                                                                 Involves its
                                                                               customers in the
                 Always loyal to
                                                   Surprises me               improvement of its
                 his/her identity
                                                                               products and/or
                                                                                   services



                                                                              Always stays loyal
                 Makes me laugh                 Makes me happy
                                                                                 to its identiy




               Shows that he/she
                                                                                Continues to
               really understands                Makes me laugh
                                                                                surprise me
                       me



N = 601 | F = None
Generation Gadget? Technology
is still the main WOW and
therefore WOM factor.
What is “hot” at the moment? What is everyone you know talking about? What has really impressed everyone
positively?




                                                        1.Technology
                                                     2. Politics/Economy
                                                      3. Family/Friends
          W                  W                                                                             W   W
                                                    4.Social media
                                                        5. TV programmes
Happy in modern
     families

 “  As family structures
loosen, Millennials are
comfortable with every
type of modern family.
They are more
accepting, more diverse
                   “
and worldly wise
…but everyone can live with
the new family type. No need
for pitty
Are your parents divorced? How satisfied are you with your current family situation? Which of the following statements
                            2%
apply to your family situation?


                                            24%


                                  2%
                                                     24%
                                                                                                                                     7,3

             74%



                                                                                                                                                               7,7
                 74%                                                                                              You should pitty
                                                                                                                children of divorced
        Ja
         Yes
                                                                                                                      parents
        Nee
         No

        Hier antwoord ik lieveranswer
         I would prefer not to niet op                                                                           18%      of all Millennials




                                                                                                                          9%
                                                                                                                                               of Millennials with divorced
                                                                                                                                               parenets


N = 601 | F = None
            Ja
Smart and fun is
     essential

 “  For Millennials,
nothing brings more joy
and kudos than being
smart, fun and funny.
Smart, fun and funny
content is their social
           “
currency
Millennials want to be
remembered…
How would you like to be remembered




                                              1    52%

                                      Are smart & fun
                                      essential for it?
Love is the new
     virginity

 “  The Millennials are
emotional expressive.
The ultimate emotional
reward comes from
trust, authenticity and
                   “
most of all, love
Millennials show their
 emotions & prefer to be
 themselves!
 Please indicate for each combination which of both you most identify with.




 Showing
 emotions,
not keeping them
               under control. 42%                                             77%


                                                                                Being
                                                                                     yourself
                                                                                    and not pretending
                                                                                        to be different
What do they expect
from brands?
     Hooked up socially

     I love my world

     Now & next, fast & forward

     Happy in modern families

     Smart and fun is essential

     Love is the new virginity
www.howcoolbrandsstayhot.com
Realness, uniqueness,
relevance & happiness
remain crucial.

                      …is reliable and
                  ...te vertrouwen en
                                                         47%
                         eerlijk is
                                 honest


              …is original and ahead
            ...origineel is en zijn tijd
                                                   35%
                      voor is its time
                            of
   Top 5




                  …is interesting and
           ...interessant en boeiend
                                                  32%
                        is captivating


              …is focusing on people
             ...gericht is op mensen
                                            26%
                 van mijn leeftijd age
                             of my


                     …is positive en
                       ...positief and
                                           24%
                      optimistisch is
                            optimistic
Thank you for being interested!
Joeri Van den BerghHier staat de tekst
                    // InSites Consulting

@joeri_insites        joeri@insites.eu howcoolbrandsstayhot.com

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Youth Nowadays - Are you Millennial proof?

  • 1. Are you Millennial Proof? Joeri Van den BerghHier staat de tekst // InSites Consulting 18/10/2011 @joeri_insites
  • 2. Interested in the full version and all results of this study? Contact: Frank Bakker @ mtvnl +31 20 4937000
  • 3. MTV Identify! We asked 601 Millennials how they see life, what is really important to them, and which the role is of their family and friends in their lives. Millennials in this survey are aged 13 to 29 And were therefore born in the 80s and 90s.
  • 4. MTV Identify! Furthermore 72 Marketers accepted the challenge and tested to what extent they think they know these same Millennials. Although the marketers specifically focus on Millennials, more than half of them does not know how to build a strong brand for them.
  • 5. Their approach is often based on intuition To what extent do you agree with the following statements concerning yourself? % = agrees or totally agrees with this statement I know how to build a strong brand for the Millennials. 41% My intuition helps me to understand the Millennials’ behaviour. 70% My own behaviour helps me to better understand the Millennials’ behaviour. 55%
  • 6. MILLENNIALS: overview Hooked up socially I love my world Now & next, fast & forward Happy in modern families Smart and fun is essential Love is the new virginity
  • 7. Hooked up socially and on the move “ Today’s technology and media platforms enable youth to be always connected, always updated, always “ in control - anywhere
  • 8.
  • 9. So Millennials also wish to be remembered as… How would you like to be remembered? 25%
  • 10. Nog case invoegen nieuwe dingen leren !
  • 11. I love my world: enjoy, engage, achieve “ Millennials are stimulation junkies, into instant emotional and material gratification. Looking for longer-term happiness, connection “ and success
  • 12. My world? The city or the village are the Millennials’ world! Which places do you feel most connected with? TOP 3 I feel most connected with: 1. The city or village I am currently living in 2. The city or village I was The city or born in village I am 3. The country I was born in currently living in N = 601 | F = None
  • 13. Now & next, fast & forward “ Millennials are used to information, entertainment and technology overload. Only wowed by the truly fast and new, the truly “ innovative and daring
  • 14. Now & next, fast & forward “WOW”-sensation When are you really impressed by a person, an event and a brand or company? Person Event Brand/Company Involves its customers in the Always loyal to Surprises me improvement of its his/her identity products and/or services Always stays loyal Makes me laugh Makes me happy to its identiy Shows that he/she Continues to really understands Makes me laugh surprise me me N = 601 | F = None
  • 15.
  • 16. Generation Gadget? Technology is still the main WOW and therefore WOM factor. What is “hot” at the moment? What is everyone you know talking about? What has really impressed everyone positively? 1.Technology 2. Politics/Economy 3. Family/Friends W W W W 4.Social media 5. TV programmes
  • 17. Happy in modern families “ As family structures loosen, Millennials are comfortable with every type of modern family. They are more accepting, more diverse “ and worldly wise
  • 18. …but everyone can live with the new family type. No need for pitty Are your parents divorced? How satisfied are you with your current family situation? Which of the following statements 2% apply to your family situation? 24% 2% 24% 7,3 74% 7,7 74% You should pitty children of divorced Ja Yes parents Nee No Hier antwoord ik lieveranswer I would prefer not to niet op 18% of all Millennials 9% of Millennials with divorced parenets N = 601 | F = None Ja
  • 19. Smart and fun is essential “ For Millennials, nothing brings more joy and kudos than being smart, fun and funny. Smart, fun and funny content is their social “ currency
  • 20. Millennials want to be remembered… How would you like to be remembered 1 52% Are smart & fun essential for it?
  • 21. Love is the new virginity “ The Millennials are emotional expressive. The ultimate emotional reward comes from trust, authenticity and “ most of all, love
  • 22. Millennials show their emotions & prefer to be themselves! Please indicate for each combination which of both you most identify with. Showing emotions, not keeping them under control. 42% 77% Being yourself and not pretending to be different
  • 23. What do they expect from brands? Hooked up socially I love my world Now & next, fast & forward Happy in modern families Smart and fun is essential Love is the new virginity
  • 25. Realness, uniqueness, relevance & happiness remain crucial. …is reliable and ...te vertrouwen en 47% eerlijk is honest …is original and ahead ...origineel is en zijn tijd 35% voor is its time of Top 5 …is interesting and ...interessant en boeiend 32% is captivating …is focusing on people ...gericht is op mensen 26% van mijn leeftijd age of my …is positive en ...positief and 24% optimistisch is optimistic
  • 26. Thank you for being interested! Joeri Van den BerghHier staat de tekst // InSites Consulting @joeri_insites joeri@insites.eu howcoolbrandsstayhot.com

Editor's Notes

  1. % toevoegen in de extremen (<5 en 9-10)
  2. A - Marketers beseffen dat jongeren uit hun sociale contacten vooral willen weten hoe het gaat met de familie en de vrienden en natuurlijk ook vooral plezier willen beleven. Klein minpuntje: jongeren willen ook nieuwe dingen leren en dat wisten de marketers blijkbaar nog niet.
  3. C - Marketers begrijpen dat facebook het meest gebruikte sociale netwerk is, maar in het algemeen overschatten ze het gebruik van sociale netwerken.
  4. Ex schoolvriendjes; ex hobby vriendjes
  5. Vrouwen vinden het belangrijker dan mannen dat technologie hen vooral toelaat om beter in contact te blijven met vrienden. Mannen vinden het dan weer belangrijker dat technologie mobiel is en overal kan gebruikt worden.
  6. C - Marketers overschatten telkens het bezit van deze toestellen door Millennials. Alleen het bezit van desktop computers werd onderschat. Het bezit van Android smartphones werd juist ingeschat.
  7. B - Goed zo! Marketers beseffen dat Millennials inderdaad vooral sms’en om af te spreken. Maar, Millennials (en vooral de ouderen) grijpen ook nog vaak naar de telefoon en dat hadden de marketers niet zo goed begrepen.
  8. 13% materiële & kort intens geluk 13%A & B - Bij deze stellingen hebben de marketers de Millennials meestal goed ingeschat. Maar let op: Vrienden zijn nog niet belangrijker dan familieleden. Marketers dachten duidelijk van wel.Opvallend is dat studerende Millennials meer op zoek gaan naar succes in hun professionele leven dan werkende Millennials! Daarnaast willen ze ook nog veel meer van de wereld verkennen en nieuwe ervaringen opdoen.
  9. 64% van de studerende Millennials denkt dat er veel kansen zijn om iets te bereiken in het leven. Bij de werkende Millennials is dat ‘maar’ 50%.
  10. A & B - Bij deze stellingen hebben de marketers de Millennials meestal goed ingeschat. Maar let op: Vrienden zijn nog niet belangrijker dan familieleden. Marketers dachten duidelijk van wel.Opvallend is dat studerende Millennials meer op zoek gaan naar succes in hun professionele leven dan werkende Millennials! Daarnaast willen ze ook nog veel meer van de wereld verkennen en nieuwe ervaringen opdoen.
  11. B & C - Marketers, trouw blijven aan jouw identiteit is wel degelijk belangrijk! Ook willen Millennials dat je hen betrekt bij het verbeteren van producten/diensten en hen telkens opnieuw probeert te verrassen. Maar dat laatste hadden jullie iets beter begrepen.Het zijn vooral de vrouwen die verwachten van een merk/bedrijf dat het hun klanten betrekt bij het verbeteren van hun producten en/of diensten (40%)
  12. WANT mensen weten vandaag meer van de producten dan de marketeers/mensen in de shops/restaurants zelf (death of the amateur volgens trendwatchers) dus enige manierOmwow gevoel te geven is ze blijven verrassen (horeca…)B & C - Millennials vinden het echt een probleem dat mensen niets meer zomaar voor elkaar willen doen. Marketers hadden dit totaal niet doorzien. Dat het respect tegenover de medemens en de economische crisis een probleem is hadden de marketers enigszins wel begrepen.Dat het respect tegenover de medemens stilaan verdwijnt is vooral een probleem dat vrouwen willen aanpakken. 44% van de vrouwen wil dit probleem als eerste aanpakken tegen slechts 29% van de mannen.
  13. C - Millennials geloven wel degelijk in eeuwige liefde. Onderschat dit niet, marketers!
  14. Vrouwelijke Millennials willen nog meer dan de mannelijke herinnerd worden als een goede vriend of betrouwbare persoon. Mannen voelen er dan weer meer voor om herinnerd te worden als een grappige persoon.
  15. C - Millennials willen vooral herinnerd worden als een goede vriend. Slechts 20% van de marketers had dit goed ingeschat.Vrouwelijke Millennials willen nog meer dan de mannelijke herinnerd worden als een goede vriend of betrouwbare persoon. Mannen voelen er dan weer meer voor om herinnerd te worden als een grappige persoon.
  16. Facebook meestal pas op 3de plaats of later !
  17. C - Millennials geloven wel degelijk in eeuwige liefde. Onderschat dit niet, marketers!
  18. C - Millennials geloven wel degelijk in eeuwige liefde. Onderschat dit niet, marketers!
  19. 64% verkiest warm omgaan met elkaar boven hard zijn voor elkaar.
  20. B & C - Een merk moet volgens de Millennials vooral eerlijk en origineel zijn. Dat hadden de respectievelijk 48% en 35% van de marketers juist. Maar de andere 3 eigenschappen van een goed merk hadden de marketers niet goed ingeschat.A –Millennials vinden dat Apple het best voldoet aan de criteria die door hen werden opgesteld om een aantrekkelijk merk te zijn