Compliments and apologies


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How to use & understand compliments and apologies

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Compliments and apologies

  1. 1. Presentation Prepared By <ul><li>Mr. Joel D. Aldrich </li></ul>[email_address]
  2. 2. Compliments
  3. 3. Vocabulary - Interjections <ul><li>Oh! </li></ul><ul><li>Wow! </li></ul><ul><li>That’s great! </li></ul><ul><li>Very good! </li></ul><ul><li>Outstanding! </li></ul><ul><li>I like….. </li></ul><ul><li>I love…….. </li></ul><ul><li>I am very happy……. </li></ul>
  4. 4. Sample sentences <ul><li>Wow! That is a giant pumpkin! </li></ul><ul><li>Bravo, you did a great job! </li></ul><ul><li>That course was very good . </li></ul><ul><li>That was a great course. </li></ul><ul><li>Wow! You look beautiful! </li></ul><ul><li>I like that food we ate. </li></ul><ul><li>I love Thai food. </li></ul>
  5. 5. More sentences <ul><li>I love that shirt you are wearing. </li></ul><ul><li>Wow! That was a good lecture. </li></ul><ul><li>Oh! You are beautiful. </li></ul><ul><li>I am very happy you got a promotion! </li></ul><ul><li>I am very glad you got promoted. </li></ul><ul><li>It’s so nice to see you again. </li></ul>
  6. 6. Question? <ul><li>When you hear a compliment – is it real? </li></ul><ul><li>How do you know if it is. </li></ul><ul><li>You can tell just by the tone of the voice. </li></ul><ul><li>Listen to me. </li></ul>
  7. 7. Replies to compliments <ul><li>Thank you </li></ul><ul><li>Thanks very much </li></ul><ul><li>Well that’s nice of you to say that. </li></ul><ul><li>That’s very kind of you. </li></ul><ul><li>Thanks a lot </li></ul>
  8. 8. Your turn!!!!!!!!!!!!! <ul><li>Stand up and give the person next to you a compliment. </li></ul>
  9. 9. Situation 1 <ul><li>When you visit your friend at his apartment, he shows you the new computer he has just bought. It’s the newest model and very fast. You are impressed and say: </li></ul>
  10. 10. Situation 1: Example Dialogue <ul><li>a. ‘Wow, this computer is new!” </li></ul><ul><li>b. ‘Yeah, I like it myself.’ </li></ul><ul><li>a. ‘This computer must really be fast.’ </li></ul><ul><li>b. ‘Yeah, it’s not bad at all.’ </li></ul>
  11. 11. Situation 2 <ul><li>You borrowed and read your teacher’s book. It was very interesting and you learned a lot. As you visit her office to return the book, you compliment her on her book, as well as thanking her for lending it to you. </li></ul>
  12. 12. Situation 2: Example Dialogue <ul><li>(knock on the door) </li></ul><ul><li>a. ‘Come in.’ </li></ul><ul><li>b. ‘(Excuse me for the intrusion.) I’ve finished reading the book you lent to me.’ </li></ul><ul><li>a. ‘Oh, really? How was it?’ </li></ul><ul><li>b. ‘It was very interesting.’ </li></ul><ul><li>a. ‘That’s good.’ </li></ul><ul><li>b. ‘Thank you,’ </li></ul>
  13. 13. Situation 3 <ul><li>You are invited to have dinner with your friend’s family. They have clearly gone to great effort to please you. For example, the table is set most elegantly. In addition, the family members are very nice to you, and you enjoy both the meal and the conversation. In this situation, what would you compliment them for and how would you say it? Enter into the box below what you would say just as if you were speaking directly to them. </li></ul>
  14. 14. Situation 3: Example Dialogue <ul><li>a. ‘Thank you for the meal (feast) today. I’m so full.’ </li></ul><ul><li>b. ‘Really? That’s good.’ </li></ul><ul><li>a. ‘I want to learn how to cook from her some other time.’ </li></ul><ul><li>b. ‘Yeah, come again any time.’ </li></ul><ul><li>a. ‘Thank you. Good-bye.’ </li></ul>
  15. 15. Apologies
  16. 16. Vocabulary <ul><li>Excuse me </li></ul><ul><li>Sorry </li></ul><ul><li>Forgive me </li></ul><ul><li>I apologize </li></ul><ul><li>I beg you pardon </li></ul><ul><li>regret </li></ul>
  17. 17. Vocabulary 2 <ul><li>Take back </li></ul><ul><li>Make amends </li></ul><ul><li>Beg your indulgence </li></ul><ul><li>Repent </li></ul>
  18. 18. Sample Sentences <ul><li>Please forgive me for interrupting you, I didn't realize you were busy with someone else. </li></ul><ul><li>I'm very sorry that I'm late but there is a train strike on at the moment. </li></ul><ul><li>Please send my apologies to the meeting as I shan't be able to attend. </li></ul>
  19. 19. Sample Sentences 2 <ul><li>There's really no excuse for my behaviour last night. I can only think that I'd had too much to drink. </li></ul><ul><li>I know I shouldn't have made those remarks about your work and I hope you now know how deeply I regret what I said. </li></ul><ul><li>I must beg your pardon, I mistook you for somebody else. </li></ul>
  20. 20. Sample Sentences 3 <ul><li>If it helps to put things right, please let me take back everything I said earlier. </li></ul><ul><li>Please accept this small present as my way of making amends for all the trouble I've caused. </li></ul>
  21. 21. Sample Sentences 4 <ul><li>All I can do now is simply beg your indulgence and hope that in time we can get back to where we used to be. </li></ul><ul><li>In their religion as long as they repent , they will be forgiven their sins. </li></ul>
  22. 22. Work time!!!!!!!!!!!!!! <ul><li>Try to answer all questions </li></ul><ul><li>Remember some questions have more than one answer </li></ul>
  23. 23. General Conversations
  24. 24. Vocabulary <ul><li>Beat around the bush </li></ul><ul><li>What’s on your mind? </li></ul>
  25. 25. Dialogues <ul><li>Jack: George, may I talk with you for a minute? </li></ul><ul><li>George: Sure.   What's on your mind? </li></ul><ul><li>Jack: Hm...nothing, really.  Hey!  Nice weather, isn't it? </li></ul><ul><li>George: Come on.  Don't beat about the bush.  Just tell me what's on your mind. </li></ul>
  26. 26. Jack drops by his co-worker-s office and wants to have a quick talk with him. <ul><li>A: Do you have a second? I promise, it’ll be very quick. </li></ul><ul><li>B: Sure. What’s on your mind? </li></ul><ul><li>A: Are you OK? You look so worried. What’s on your mind? </li></ul><ul><li>B: Nothing. It’s just...Well, for get about it. </li></ul>
  27. 27. <ul><li>A: Come on, John. Don-t beat about the bush. Just tell us what’s on your mind! </li></ul><ul><li>B: All right! But promise me you won’t get mad, or I won’t tell you! </li></ul><ul><li>A: You’ll never believe what I saw last night! </li></ul><ul><li>B: What? </li></ul><ul><li>A: Well, I was at the mall and.... </li></ul><ul><li>B: Don’t beat around the bush, Larry! It’s eating me alive. </li></ul><ul><li>A: OK! You know who I saw Mary with last night? </li></ul>
  28. 28. Emotions <ul><li>Anger </li></ul><ul><li>Anxiety </li></ul><ul><li>Fear </li></ul>
  29. 29. Vocabulary <ul><li>Anger </li></ul><ul><li>I can stand him any longer. </li></ul><ul><li>Don't take it out on me! </li></ul><ul><li>No wonder you're livid. </li></ul><ul><li>He flared up at me. </li></ul><ul><li>Even the mention of his name starts me fuming. </li></ul>
  30. 30. Dialogues <ul><li>Jan: What's going on between you and Gary?  Did you guys have a fight or something?  </li></ul><ul><li>Andy: I can't stand him any more.  He has such a short fuse that even a little piece of friendly advice sets him off.  </li></ul><ul><li>Jan: So what did you tell him?  </li></ul><ul><li>Andy: I told him that if he could be more patient and try not to lose his temper so easily, he would be more popular.  </li></ul><ul><li>Jan: No wonder he threw a fit.  His popularity is really a sore spot.  </li></ul><ul><li>Andy: Well, I guess I'll just keep my mouth shut.  That'll teach me to give advice!  </li></ul><ul><li>Jan: Not unless you want to die! </li></ul>
  31. 31. <ul><li>A: Did you get a hold of Gary? </li></ul><ul><li>B: No, he had already left for the day when I got there. </li></ul><ul><li>A: I wasn’t able to get through to the customer service department. </li></ul><ul><li>B: Well, they must be very busy then. </li></ul>
  32. 32. <ul><li>A: I hate trying to call Jim. </li></ul><ul><li>B: I know how you feel. His line is busy all the time. </li></ul><ul><li>A: I guess Tom is either on the phone or on the Internet. I keep getting a busy signal. </li></ul><ul><li>B: Or maybe he got cut off by the phone company. </li></ul><ul><li>A: You really think so? </li></ul><ul><li>B: Well, he has forgotten to pay his bills several times already. </li></ul>
  33. 33. <ul><li>Vickie's husband had a bad day.  He flared up at Vickie at the slightest provocation.. </li></ul><ul><li>Vickie: Jack, can you do the dishes tonight?  I'm very tired. </li></ul><ul><li>Jack: Can't we just put them in the dish-washer?  I've had a very bad day, too!  I just want to kick back and relax. </li></ul><ul><li>Vickie: Hey!  Just because you had a bad day today doesn't give you permission to take it out on me! </li></ul><ul><li>Jack: Just leave me alone! </li></ul><ul><li>Vickie: Why are you being such a turd!  I wish I hadn't gotten married! </li></ul>Don't take it out on me!
  34. 34. No wonder you're livid! <ul><li>Storyline: Mark tells June that he was ripped off by a garage.  June sympathizes with Mark and suggests that he file a complaint with the consumer protection agency. </li></ul>
  35. 35. <ul><li>June: You look so angry. What happened? Mark: Nothing.   I'd rather not talk about it.  Just don't ask. </li></ul><ul><li>June: Come on.  I think you need to let off some steam.  Besides, you shouldn't keep your feelings pent up.  They'll eat you alive.  So, talk to me. </li></ul><ul><li>Mark: All right.  This morning I took my car to the garage to have them check the air-conditioner. They only gave it a once-over, refilled it with some Freon, and charged me 300 bucks! </li></ul><ul><li>June: No wonder you're livid.  I'd be mad, too if someone ripped me off like that. </li></ul><ul><li>Mark: Yeah.   AND they were rude.  They said I didn't know anything about cars, which I don't, but they didn't have to be so blunt! </li></ul><ul><li>June: Sounds like you got a raw deal!  Maybe you should file a complaint with the Consumer Protection Agency. </li></ul>
  36. 36. He flared up at me! <ul><li>Andy complains to Judy that the boss is being unreasonable, flaring up at him for something that isn't a big deal. </li></ul><ul><li>Judy: You look like you're fuming.  What's going on? </li></ul><ul><li>Andy: The boss is being unreasonable!  He flared up at me, making a mountain out of molehill! </li></ul><ul><li>Judy: What's the &quot;molehill&quot; he made a mountain out of? </li></ul><ul><li>Andy: I only made a few more copies, and I didn't think it was any big deal, but he blew up at me! </li></ul><ul><li>Judy: Well, he has been under a lot of pressure recently.  The company has been losing money and he's been a little bit depressed. </li></ul><ul><li>Andy: Well, I know he has the blues, but it doesn't mean he can vent his anger on me. </li></ul>
  37. 37. Even the mention of his name starts me fuming! <ul><li>Mark tells Clara that he can't stop being angry at Ted because Ted was mean to him the other day.  Clara tries to persuade Mark to let go of his anger. </li></ul>
  38. 38. <ul><li>Clara: What happened just now, Mark?  You weren't very kind when you were talking with Ted.  What do you have against him? </li></ul><ul><li>Mark: I just don't like him at all. </li></ul><ul><li>Clara: Why?  Is there something in particular? </li></ul><ul><li>Mark: Well, he has such a mean streak in him!  I went to his office to ask him for some help, and he simply turned up his nose at me!  I was so angry that I wanted to slap him!  He wasn't like that before he got the job.   Now he's such a snob! </li></ul><ul><li>Clara: You want my advice?  Let it go. </li></ul><ul><li>Mark: Of course, logically I know you're right, but somehow I just can't bring myself to forget it.  Even the mention of his name starts me fuming. </li></ul>
  39. 39. Anxiety <ul><li>Vocabulary </li></ul><ul><li>What's on your mind? </li></ul><ul><li>in a wink </li></ul><ul><li>cram </li></ul>
  40. 40. What's on your mind? <ul><li>Harry looks fairly anxious because the final exam is three days away and he's not fully prepared yet. </li></ul><ul><li>Joanne: Hey, you look concerned.  What's on your mind? </li></ul><ul><li>Harry: The final exam.  I'm not fully prepared yet. </li></ul><ul><li>Joanne: Well, don't worry too much.  You still have three days. </li></ul><ul><li>Harry: Yeah, but three days will fly past in a wink. </li></ul><ul><li>Joanne: Well, you still have time to cram things into your brain anyway. </li></ul>
  41. 41. Fear <ul><li>Vocabulary </li></ul><ul><li>unnerves </li></ul><ul><li>bugging me </li></ul><ul><li>plague </li></ul><ul><li>Don't be a chicken!  </li></ul><ul><li>You bet! </li></ul>
  42. 42. Going to the dentist really unnerves me! <ul><li>Jake has a terrible toothache, but he refuses to see a dentist because he had an unnerving experience before. </li></ul><ul><li>Jake: Ouch!  This tooth is really bugging me. </li></ul><ul><li>Anna: Maybe you have a cavity.  Have you seen the dentist? </li></ul><ul><li>Jake: No, I haven't.  Going to the dentist really unnerves me.   I try to avoid it like the plague. </li></ul><ul><li>Anna: Come on.  Don't be a chicken!  It can't be that bad! </li></ul><ul><li>Jake: I'm not a chicken!  But I'll do anything to keep myself from getting in the dentist's chair. </li></ul><ul><li>Anna: Even deal with a tooth that's killing you? </li></ul><ul><li>Jake: You bet! </li></ul>