Published on

Published in: Business
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide


  1. 1. CREDENTIAL HIGHLIGHTS  16 years of seasoned experiences in various sectors of the supply chain and logistics service provider side, including freight forwarding, shipping line, 3PL/4PL and container terminals  Good understanding of ocean and logistics products and international freight management  Good relationship with major shipping lines freight forwarders and 3PLs lines,  Enthusiastic as well as focus in sales & business plan and development  Greater China and regional working experiences; exposure to international market  Good team player and spent a lot of time to assist staff’s developments Resume of JOSEPH CHAN December 2008
  2. 2. Guangzhou Shenzhen Hong Kong Macau My home base …… Resume of JOSEPH CHAN
  3. 3. My coverage …… Resume of JOSEPH CHAN
  4. 4. My career aspiration …. Resume of JOSEPH CHAN
  7. 7. Responsibilities • Meet and exceed throughput and top line revenue target from shipping line customers • Determine business and pricing strategy and present to management board for strategy, endorsement and act as lead party to discuss and negotiate with shipping line customers • Build and maintain amicable business relationship with existing and potential new shipping line customers • Establish thorough understanding of macro and micro economic environment; and assess the impacts and changes to shipping line customers • Identify needs of customers through regular contacts and intelligence gathered from markets and channeling into planning of new services and products • Lead cross functional Account Team to produce and achieve Account Plans and ensure consistent delivery of Brand Promises to provide customers with unique and differentiated experience COMMERCIAL MANAGER (JAN ‘08 – NOW)
  8. 8. Responsibilities • Full management and P&L responsibility for Hong Kong, Shenzhen and Guangzhou branch offices • Define long term business strategies & g g g growth and determine organization expansion in g line with the business requirements • Develop new businesses for South China & Hong Kong Contract logistics o VMI hubs o Warehouse & distribution o International freight forwarding o Domestic and line haul transportation in South China and H.K. o COUNTRY MANAGER / GENERAL MANAGER, SALES & MARKETING (AUG ‘06 – Dec ‘07)
  9. 9. Responsibilities • Cultivate relationship at customers’ senior management level and ensure own team to develop multi-tier relationships with the customer at different levels • Receive updates from existing customers in their latest status, developments, and strategies. Thereafter, identify and develop new business opportunities accordingly • Work with various functional heads in HQ office to mobilize and co-ordinate internal resources to ensure customer service fulfillment Ensure the effective execution of all business operations o Cost control and maintenance but deliver a service quality which conforms to the o Group’s standard and service level commitment to customers COUNTRY MANAGER / GENERAL MANAGER, SALES & MARKETING (AUG ‘06 – Dec ‘07)
  10. 10. Key Achievements Key Customers - Services Description Local warehouse & Grew 50% revenue for Hong KongKong, distribution services Shenzhen and Guangzhou branches to US$ 6.5 million from ‘06 to ’07 Local RMA services VMI services in Hong Kong & China South China Acquired new businesses in Hong warehouse & Kong and South China that worth distribution di t ib ti services i approximately US$ 250 k i ‘07 i tl in COUNTRY MANAGER / GENERAL MANAGER, SALES & MARKETING (AUG ‘06 – Dec ‘07)
  11. 11. Responsibilities 1. New Business Development • Develop and implement business plans to expand company’s share in the target market segments Freight management services (Ocean, air and trucking) o PRC warehouse and distribution services o Buyer s consolidation, Buyer’s consolidation Purchase Order & Vendor Management services o IT services (for logistics solution) o • Leading all phases in business discussion and negotiation with customers ACCOUNT MANAGER (JAN ‘03 – AUG ’06)
  12. 12. Responsibilities 2. Key Account Management • Decide overall development strategies for key accounts • Provide leadership and direction to the internal matrix organization for subsequent developments • Develop long-term and result oriented relationships with customers at multi-tier long term result-oriented multi tier levels • Receive updates about customers’ latest status, developments, and strategies. Identify and develop new business opportunities accordingly • Ensure top line revenue and co-ordinate with Procurement team to ensure gross margin as according to budget • Co-ordinate internal resources to ensure customer service fulfillment as according to SOPs and KPIs ACCOUNT MANAGER (JAN ‘03 – AUG ‘06)
  13. 13. Key Achievements Key Customers Description Buyer s consolidation, vendors Buyer’s consolidation vendors’ management and ocean freight services of finished goods from Asia to Europe ~ 10,000 TEUs p.a. Yue Yuen Holdings Buyer s consolidation, Buyer’s consolidation vendors management management, ocean and air freight services of raw materials within Asia ~ 4,000 TEUs p.a. System application for P.O. management and supply chain pipeline visibility to connect Reebok and 60 vendors globally ACCOUNT MANAGER (JAN ‘03 – AUG ‘06)
  14. 14. Positions & Responsibilities a) Regional Client Manager – Regional Headquarters (Feb ’01 to Dec ’02) Regional focal point for internal & external customers worldwide o Implement supply chain services in Asia Pacific including Buyer’s Buyer s o Consolidation, P.O. & Vendor Management services Co-ordinate internal resources to ensure performances in accordance to o SOPs and KPIs Business modeling and proposal preparation for RFP and RFI to support o worldwide front-line business development activities b) General Manager, Operations – Local Branch (May ’00 to Feb ’01) Division head responsible to manage o Procurement and Costing • Shipment Operations • Trucking and Warehouse Operations • Equipment Management and Logistics • VARIOUS POSITIONS (JAN ‘95 – DEC ’02)
  15. 15. Positions & Responsibilities c) Import Account Manager - Local Branch (Mar ’00 to May ’00) Head of a small sales unit responsible to develop and maintain import o customers in Hong Kong and South China d) Key Account Manager - Local Branch (Dec ’98 to Mar ’00) Responsible for account management and tendering process for global, o VIP and off-shore accounts in Hong Kong and South China e) Assistant Sales Manager – Local Branch (Apr ’97 to Dec ’98) Responsible for account management and new sales development in o Hong Kong and South China for Transpacific customers VARIOUS POSITIONS (JAN ‘95 – DEC ’02)
  16. 16. Positions & Responsibilities f) Assistant Marketing Manager - Local Branch (Feb ‘96 – Apr ‘97) Supervise a small team to provide PR activities and support functions in o provision of customers statistics and trade volume analysis g) Marketing Executive- Local Branch (Jun ‘95 – Feb ’96) Responsible for PR activities production and support functions in o provision of customers statistics and trade volume analysis h) Commercial Executive – Local Branch (Jan ’95 – Jun ‘95) Back-end function to provide telephone and counter customer services o VARIOUS POSITIONS (JAN ‘95 – DEC ’02)
  17. 17. Examples of Customers Managed VARIOUS POSITIONS (JAN ‘95 – DEC ’02)
  18. 18. Responsibilities Responsible to assist the Division Manager (General Manager) to manage the ocean freight forwarding department Sales and marketing o Daily operations o Customer services o Office administration o ASSISTANT MANAGER (AUG ‘93 – DEC ‘94)
  19. 19. Correspondents +852 9359 2722 852 Resume of JOSEPH CHAN