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IS Undergrads Class 11


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IS Undergrads Class 11

  1. 1. Managing GVTs Types of IT-aided work Same time Different time electronic shift- Same place electonic work work Different global virtual place telework teams
  2. 2. IT for IT-aided work Same time Different time .Presentations .shared folders Same place .Electronic whiteboards .Change tracking Different .e-Chat .file sharing place .Desktop sharing .e-mail IT for IT-aided work Same time Different time +All present to address issues +Optimization of time +Read body language +Documented history Same place -Personality conflicts -Hard to maintain momentum -Agenda can get off-track -Forfeit benefits of socialization +Real-time action +Worlwide contributions +Save $/time +Lack of peer pressure Different place -Misread signals -Cultural differences -‘Poorer communication -Forfeit benefits of interaction
  3. 3. challenges & opportunities managerial practices employees’ practices challenges & opportunities managerial practices employees’ practices
  4. 4. Trolling >After reading the Newsgroups for some time, I have noticed that <1 year almost >all europeans HATE the U.S.? WHY? LIfe really isn't that bad over <3500 rep. >there, although your system of capitalism stifles creativity (as does >Japans). Instead of calling all American's "fat lazy pigs", why !1/160 min. don't >you tell us why? Keep in mind, if it wasn't for the U.S.A you all would >still be Nazi's, and you would have never developed as a democracy. On a >social and economic sence, the U.S. and Europe need to be more partners >than competitors (my spelling sucks, sorry.) After all, we are all too >busy being pissed off at Japan, we really don't care about Europeans. >--aaron "And for all you American haters... We all know that you're just jelous. We more or less rule the world. We have the best Standard of living, and the best sence of justice. WE ROCK!!!!! In Every catagory, we exceed EVERY other nation. Don't forget it. IT's like P.J. Orourke (Sp?) said--In every U.S. embassy in every European Nation, there are a thousand people in the front protesting, and two thousand in the back trying to get Visa's. It's true."
  5. 5. Flamewars 250 200 150 100 50 0 t Avoiding personal conflict Doesn’t work Netiquette Works Ignoring Wikis filtering Ratings
  6. 6. Using wikis Using wikis
  7. 7. Rating users Task conflict ( ) ‘Enough of chocolate’ kind of system (=limits to growth) We can take feedback up to our ID’s breaking point Solution: Bracket, bracket, bracket
  8. 8. Richness = USE
  9. 9. “ But once a year (at least) we try to have a global departmental meeting in person. And it really clears the air. Once can often see that what looked like someone being rude or restrictive online was merely a bad translation of cultural differences. “ It makes things a lot more productive to be able to look and talk to people, both officially and in casual moments.
  10. 10. The Abilene Paradox
  11. 11. Too much structure What is too much structure? ! Strong culture ! Shared vision ! Prescribed outcomes and behaviors Shared vision Too much structure stifles flexibility ! Similar worldviews ! Similar goals ! Similar behaviors
  12. 12. Too much structure... Too little structure What is too little structure? ! High diversity in values and beliefs ! Individual goals ! No prescribedd outcomes and processes Too little structure stifles flexibility ! Incompatible worldviews ! Opposed goals ! Incomensurability of behavior
  13. 13. Too little structure... Even play has some structure
  14. 14. Just the right structure What is the right structure ! Compatible goals ! Compatible conditions for action ! Shared deadlines / milestones The right structure fosters flexibility ! Integrates exploration and exploitation ! Crystallizes ideas into outcomes ! Allows for difference without divergence ! X
  15. 15. challenges & opportunities managerial practices Structuring employees’ *Leading interactions *Minimal structure practices