Managing Scope Creep

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How to manage scope creep so it doesn't manage you!

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Managing Scope Creep

  1. 1. Managing scope creep<br />Joan Starr, @joan_starr<br />California Digital Library<br />
  2. 2. Managing scope creep<br />What is scope creep?<br />
  3. 3. Managing scope creep<br />“Scope creep is the pejorative name given to the natural process by which clients discover what they really want.”<br />From Hal Helms, A List Apart<br />
  4. 4. Managing scope creep<br />Scope creep is likely to happen when:<br />The scope and requirements documents are unclear or insufficiently detailed.<br />
  5. 5. Managing scope creep<br />Scope creep is likely to happen when:<br />The scope and requirements documents are unclear or insufficiently detailed.<br />The users expect something different from what you plan to provide.<br />
  6. 6. Managing scope creep<br />Scope creep is likely to happen when:<br />The scope and requirements documents are unclear or insufficiently detailed.<br />The users expect something different from what you plan to provide.<br />Project stakeholders are uninvolved until the end of a project.<br />
  7. 7. Managing scope creep<br />Be prepared!<br />
  8. 8. Managing scope creep<br />Step 1: At project outset, document<br /> the scope (what's in AND what's out).<br />
  9. 9. Managing scope creep<br />Step 1: At project outset, document<br /> the scope (what's in AND what's out).<br />Step 2: Get the scope document approved by all parties from whom you would accept changes (your primary stakeholders).<br />
  10. 10. Managing scope creep<br />Step 3: Upon receipt of a scope change request, notify all scope signers of the nature of the request.<br />
  11. 11. Managing scope creep<br />Step 3: Upon receipt of a scope change request, notify all scope signers of the nature of the request.<br />Step 4: Perform an assessment of the request, specifying the impact upon budget and or schedule.<br />
  12. 12. Managing scope creep<br />Step 5: Determine your own recommendation vis-à-vis the request.<br />
  13. 13. Managing scope creep<br />Step 5: Determine your own recommendation vis-à-vis the request.<br />Step 6: Present the assessment and your recommendation to the scope signers for approval or rejection.<br />
  14. 14. Managing scope creep<br />This technique places the responsibility for any delays or overruns (due to scope change) upon the stakeholders themselves.<br />

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