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We all recognize that change is the new constant in the healthcare industry. With thousands of pages of regulations being drawn up each week, combined with an uncertain political climate and shifting demographics – this period of instability will have major ramifications on the IT business serving this customer segment.
Perhaps more dizzying are the rapid changes in medical science, patient outcomes, and the technology that is driving it. Trends such as pervasive computing devices at the point of care, ubiquitous connectivity driving home healthcare, cloud driven patient records, facility automation, as well as the security, management and compliance are driving exponential increases in the complexity of serving this market.
Taking a unique “predict the future and then work backwards” approach, Jay McBain, Senior Vice President of Autotask Corporation breaks down these trends and outlines opportunities for the IT Channel business to take advantage.