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NEW VERSION! -- Where is content management headed?

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"ECM" as we know it is about to become something much different than it has been. Think Big.

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NEW VERSION! -- Where is content management headed?

  1. 1. 1   WHAT’S THE FUTURE OF CONTENT MANAGEMENT?
  2. 2. 2   HINT: THINK BIG
  3. 3. 3   ●  President,  AIIM   ●  Technology  and  Associa:on   evangelist   ●  Author:   ●  8  Things  You  Need  to  Know  series   ●  Informa7on  Chaos  vs.  Informa7on   Opportunity   ●  OccupyIT:    A  Technology  Manifesto   ●  Content  Management  2020   ●  Digital  Landfill  blog   ●  @jmancini77   ●  hCp://info.aiim.org/digital-­‐landfill    
  4. 4. 4   DIGITAL DISRUPTION
  5. 5. 5   The 3 DISRUPTERS
  6. 6. 6   RESOURCE CHECKLIST (all free; just click on them!) The Digital Office: Improving the Way we Work What Will it Take to be a NextGen InfoPro? Paper-Free Progress: Measuring Outcomes
  7. 7. DISRUPTER #1 -- CONSUMERIZATION     is  transforming  what  users  expect  from  applica:ons  and   how  we  deliver  them.      
  8. 8. DISRUPTER #2A & #2B -- CLOUD AND MOBILE are  crea:ng  an  expecta:on  of  anywhere,  any:me  access  and   transforming  how  we  engage  with  customers  and  employees.    
  9. 9. DISRUPTER #3 -- THE INTERNET OF THINGS is  genera:ng  massive  amounts  of  new  data  and  informa:on,   crea:ng  enormous  new  challenges  and  opportuni:es.    
  10. 10. 10   THE DIGITAL STAKES ARE RISING…
  11. 11. 11   WHAT DOES IT MEAN WHEN…
  12. 12. 12   Source:    IBM  Insight  Conference   THE LARGEST TAXI COMPANY IN THE WORLD OWNS NO CARS.
  13. 13. 13   Source:    IBM  Insight  Conference   THE LARGEST CONTENT PLATFORM IN THE WORLD CREATES NO CONTENT.
  14. 14. 14   Source:    IBM  Insight  Conference   THE LARGEST BOOKER OF ACCOMODATIONS IN THE WORLD OWNS NO HOTELS.
  15. 15. 15   IT MEANS DIGITAL IS NOW THE WORLD’S CURRENCY.
  16. 16. 16   AND EVERY BUSINESS, NO MATTER HOW WELL ENTRENCHED, COULD BECOME THE NEXT BLOCKBUSTER.
  17. 17. 17   CONTENT MANAGEMENT IS AT THE HEART OF THE REVOLUTION.
  18. 18. 18   BUT IT NEEDS TO EVOLVE TO THE NEXT LEVEL – AND THINK MUCH BIGGER.
  19. 19. WHY does “ECM” no longer seem to fit?
  20. 20. More than half of organizations (52%) are working towards a company-wide ECM capability, but only 14% have completed it. 2015  –  AIIM  “ECM  Decisions”  
  21. 21. 61% of organizations with ECM systems have no connection between those systems and their ERP/finance systems. 2015  –  AIIM  “ECM  Decisions”  
  22. 22. Only 39% have some degree of mobile access to their ECM systems. 2015  –  AIIM  “ECM  Decisions”  
  23. 23. 62% of organizations with ECM systems are still strongly reliant on their file-shares. 2015  –  AIIM  “ECM  Decisions”  
  24. 24. 60% of organizations with ECM systems say… “Gaining user adoption has been a big problem for our ECM project.” 2015  –  AIIM  “ECM  Decisions”  
  25. 25. 25   The future of Content Management Is being shaped by 3 forces…
  26. 26. 26   1 – The “appification” of business processes.
  27. 27. 27   “Enterprise” solutions are being bought by the drink, and assembled with no-code or low-code solutions.
  28. 28. 28   2 – Analytics.
  29. 29. 29   We finally have tools to understand all of the mysterious “dark data” in our organizations and extract value from it.
  30. 30. 30   3 – Infonomics.
  31. 31. 31   “Infonomics” means information assets have value and must be managed, secured, optimized, and protected like any other business asset.
  32. 32. 32   Source:    IBM  Insight  Conference   Content and Information Management are key to turning Digital Disruption into Digital Opportunity.
  33. 33. 33   Source:    IBM  Insight  Conference   Find out how at #AIIM16. CLICK HERE FOR DETAILS.
  34. 34. 34   RESOURCE CHECKLIST (all free; just click on them!) The Digital Office: Improving the Way we Work What Will it Take to be a NextGen InfoPro? Paper-Free Progress: Measuring Outcomes

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