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Info360 Keynote by AIIM President John Mancini

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Info360 Keynote by AIIM President John Mancini

  1. Using  a  Blacksmith  to  Fix  My  Car  
  2. Or…   The  Challenge  of  Paper-­‐based  Policies  in  a   Facebook  Era  
  3. AIIM  Social  Business  Roadmap   Download  at  aiim.org/roadmap  or  stop  by  booth  935  
  4. 22333   Like  this…   Text  info360<space>johnmancini@aiim.org  to  22333  
  5. A  technology   ImplicaVons   Why  should   inflecVon     you  care?   point                                                      
  6. A  technology   inflecVon   point                  
  7. Systems  of  Record  
  8. Era   Mainframe   Mini   PC   Internet   ???   Systems  of  Record   Years   1960-­‐1975   1975-­‐1992   1992-­‐2001   2001-­‐2009   2010-­‐2015   Typical   A  batch   A  dept   A   A  web   thing   ???   transacVon   process   document   page   managed   Best   Digital   known   IBM   Microso^   Google   ???   Equipment   company   Content   Image   Document   Content   mgmt   Microfilm   ???   Mgmt   Mgmt   Mgmt   focus  
  9. Systems  of  Engagement  
  10. Systems  of  Engagement   Social  and   Era   Mainframe   Mini   PC   Internet   Cloud   Systems  of  Record   Years   1960-­‐1975   1975-­‐1992   1992-­‐2001   2001-­‐2009   2010-­‐2015   Typical   A  batch   A  dept   A   A  web   An   thing   transacVon   process   document   page   interacVon   managed   Best   Digital   known   IBM   Microso^   Google   Facebook   Equipment   company   Content   Social   Image   Document   Content   mgmt   Microfilm   Business   Mgmt   Mgmt   Mgmt   focus   Systems  
  11. sharing collaborating liking Social  Content   recommending following TransacVonal  and   Enterprise  Content   workflow compliance Documents   control security Images   records Film  
  12. A  technology   ImplicaVons   inflecVon     point                                    
  13. The  New  CIO  Mandate  
  14. Marchand’s   Strategic   Add  value   Informa4on   customers  and   Alignment   markets   Framework     Minimise  Risks   Reduce  Costs   market,  financial,   transacVon  and   legal,   processes   operaVonal  risks       Create  New  Reality   Intelligence     (social,  poliVcal,  technological,  etc)    
  15. The  End  of  the  Email  Era  Approaches  
  16. Emails  -­‐   Emails  -­‐  real   sent   people   outside   outside   2%   4%   Emails   about   "stuff"   Emails   21%   caught  by   filter   Emails  -­‐   46%   sent  to   Emails  -­‐   colleagues   colleagues   6%   21%  
  17. Source:    John  Newton,  Alfresco  
  18. The  End  of  IT  Autocracy  
  19. Photo  source  =  hkp://www.flickr.com/photos/noVonscapital/5225049493/  
  20. ERP   Enterprise   Apps   CRM   SCM   Server   Architecture   Devices   OperaVng   System   Knowledge   Worker   Apps   Original  slide  concept  from  Cisco  
  21. For  68%,  their   installed  ECM   systems  have  no   browser  or  mobile   access  op4ons.                
  22. The  Power  of  Compounding  
  23. 17%   Amount  of  IT  budget  spent  on  storage     30%   Annual  change  in  Storage  costs   59.8  cents  per  gigabyte  (Dec  2005)   8.2  cents  per  gigabyte  (August  2010)   2009   2010   2011   2012   2013   2014   2015   2016   2017   2018   2019   2020   Informa4on  growth  per  IDC  
  24. 100%   Big  oil   90%   customer  -­‐   IBM   80%   70%   60%   New   50%   Volume  Hit   40%   Legacy   30%   20%   10%   0%   OpVmal   2010   2011   2012  
  25. The  Need  for  Content  AutomaVon  
  26. The  Next  Grand  Challenge   29   29 IBM Confidential
  27. The  Paper  Paradigm  Knot  
  28. 55%  have  no  policy   for  how  long  social   content  inside  the   firewall  should  be   retained.                
  29. When  is  “social”  a  Federal  “record?”   •  Is  the  informaVon  unique  and  not   available  anywhere  else?   Is  it  a  record?   •  Does  it  contain  evidence  of  an   agency’s  policies,  business,   mission,  etc.?   •  Is  the  tool  being  used  in  relaVon  to   an  agency’s  work?   •  Is  there  a  business  need  for  the   informaVon?   •  Does  it  document  a  transacVon  or   decision?   Source  =  hkp://www.archives.gov/records-­‐mgmt/bulleVns/2011/2011-­‐02.html  
  30. If  the  answers  to   ANY  of  the  above   quesVons  are  yes,  then   the  content  is  likely  to   be  a  Federal  record.   Source  =  hkp://www.archives.gov/records-­‐mgmt/bulleVns/2011/2011-­‐02.html  
  31. When  the  heck  is   social  content  NOT  a   Federal  Record  under   this  definiVon?   Source  =  hkp://www.archives.gov/records-­‐mgmt/bulleVns/2011/2011-­‐02.html  
  32. Denial  the  Problem  Exists  
  33. 27%  have  no  policy   for  email  reten4on;   16%  keep  emails   indefinitely.                
  34. 39%  are  s4ll  filing   important  emails  in   personal  Outlook   folders;  for  31%   email  is  ‘chao4c.’                
  35. Status  Quo  vs.  TransformaVon  
  36. Value  Chains  in  TransiVon   Outbound  (CMO)   Market   Sell   Support   Inbound  (CFO)   Source   Buy   Deploy   Product  (CTO)   Design   Build   Deliver   Strategic  (CIO)   Plan   Hire   Provision   Report   Slide  concept  from  John  Newton,  Alfresco,  Derived  from  Michael  Porter’s  Value  Chains  in  “CompeVVve  Strategy”  
  37. A  technology   ImplicaVons   Why  should   inflecVon     you  care?   point                                                      
  38. “…fully  networked   enterprises  are  not  only   more  likely  to  be  market   leaders  or  to  be  gaining   market  share  but  also  use   management  pracVces  that   lead  to  margins  higher  than   those  of  companies  using   the  Web  in  more  limited   ways…”  
  39. An  Expanding  Digital  Divide  
  40. Using  a  Blacksmith  to  Fix  My  Car  
  41. Or…   The  Challenge  of  Paper-­‐based  Policies  in  a   Facebook  Era  
  42. AIIM  Social  Business  Roadmap   Download  at  aiim.org/roadmap  or  stop  by  booth  935   or  text  info360<space>your  email  to  22333   Twiker,  Facebook,  LinkedIn  =  jmancini77  

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