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parcelLab Presentation at iKEP 2015

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Quick introduction into parcelLabs solutions.

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parcelLab Presentation at iKEP 2015

  1. 1. Versand ist heute schon Teil des Kundenerlebnisses!
  2. 2. auskunftsfähig zum aktuellen Versandstatus Tracking im Kontakt mit den Kunden auch während des Versands Ŏ Kundenbindung proaktiv bei eventuellen Problemen im Versand Verspätungsalarm mit dem Dienstleister auf Augenhöhe Ǡ Reporting
  3. 3. Prozess Value Daten ȕ ǹ * * * Ɨ Wegpunkt erreicht Zieladresse geändert Verpackt Zugestellt Verzögerung erkannt ♥ Ƕ Kundenbindung Mehrumsatz Transparenz
  4. 4. Offene Systeme und Schnittstellen Harmonisierte und verknüpfte Informationen The Next Big Thing im Paketversand
  5. 5. Versender Dienstleister Kunden Optimale Kommunikation & Höhere Kundenbindung Besserer Service Zufriedene Empfänger
  6. 6. Julian Krenge, CTO +49 171 55 11 577 Julian@parcellab.com Shipping matters.

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