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Implementing the READ
Scale©:
An Additional Measure
of Reference
Interactions
Kelsey Cheshire and Emily Porter-Fyke
What is READ©?
Reference Effort Assessment Data
Available at readscale.org
Developed by Dr. Bella Karr Gerlich
6-point...
The Original READ Scale©
1. No consultation of resources
2. Nominal resource consultation
3. Using ready reference resourc...
UNCG Adaptation
Our strategy for
implementation
Interns or student
workers make great
guinea pigs!
Desk cheat sheet
(ti...
UNCG Data
• Almost 12,000
READ reference
transactions
logged so far
• How does it give
perspective to
reference
interactio...
5643
2617
2505
918
57
6
1 2 3 4 5 6
Read Scale Numbers by Usage
N: 11,746
Directions and
General Info
2%
Reference
94%
Service
0%
Technology
4%
4-Level Reference Interactions
Directions and Genera...
Directions and
General Info
58%
Reference
19%
Service
12%
Technology
11%
1 and 2 Level Interactions
Directions and General...
Conclusion
Individual Insight:
 How interns/librarians
differ in their treatment
of reference
interactions
 Provides awa...
Any
Questions?
Special Thanks:
Kathy Shields, Jenny
Dale, Amy Harris Houk,
and of course, Dr. Bella
Karr Gerlich
Contact I...
Implementing the READ (Reference Effort Assessment Data) as an Additional Measure of Reference Interactions
Implementing the READ (Reference Effort Assessment Data) as an Additional Measure of Reference Interactions
Implementing the READ (Reference Effort Assessment Data) as an Additional Measure of Reference Interactions
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Implementing the READ (Reference Effort Assessment Data) as an Additional Measure of Reference Interactions

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By Kelsey Cheshire and Emily Porter-Fyke, University of North Carolina Greensboro Libraries.

Presented on March 25, 2015 for the Trends in Analyzing Reference Data portion of the NCLA-RASS Conference Series--Trends in Reference 2015.

Published in: Education
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Implementing the READ (Reference Effort Assessment Data) as an Additional Measure of Reference Interactions

  1. 1. Implementing the READ Scale©: An Additional Measure of Reference Interactions Kelsey Cheshire and Emily Porter-Fyke
  2. 2. What is READ©? Reference Effort Assessment Data Available at readscale.org Developed by Dr. Bella Karr Gerlich 6-point scale based on effort of interaction
  3. 3. The Original READ Scale© 1. No consultation of resources 2. Nominal resource consultation 3. Using ready reference resource materials 4. Referring to multiple resources 5. More substantial effort and time 6. Can't be answered on the spot
  4. 4. UNCG Adaptation Our strategy for implementation Interns or student workers make great guinea pigs! Desk cheat sheet (tinyurl.com/uncgreadscale) Image courtesy of unicorngrease.tumblr.com
  5. 5. UNCG Data • Almost 12,000 READ reference transactions logged so far • How does it give perspective to reference interactions? • How can we apply it in the future? Captain Ray Holt from the TV show Brooklyn Nine Nine viewing the movie Moneyball
  6. 6. 5643 2617 2505 918 57 6 1 2 3 4 5 6 Read Scale Numbers by Usage N: 11,746
  7. 7. Directions and General Info 2% Reference 94% Service 0% Technology 4% 4-Level Reference Interactions Directions and General Info Reference Service Technology Directions and General Info 2% Reference 94% Technology 5% 5 and 6-Level Reference Interactions Directions and General Info Reference Technology
  8. 8. Directions and General Info 58% Reference 19% Service 12% Technology 11% 1 and 2 Level Interactions Directions and General Info Reference Service Technology Directions and General Info 9% Reference 85% Service 2% Technology 4% 3 Level Interactions Directions and General Info Reference Service Technology
  9. 9. Conclusion Individual Insight:  How interns/librarians differ in their treatment of reference interactions  Provides awareness of skill levels--where are we proficient? What do we need to improve on? Departmental Insight:  Deeper understanding of reference interactions  Better comprehension of how/when we get reference questions (staffing, budgeting, etc.)  Testament to capability of interns
  10. 10. Any Questions? Special Thanks: Kathy Shields, Jenny Dale, Amy Harris Houk, and of course, Dr. Bella Karr Gerlich Contact Information: Kelsey Cheshire kmcheshi@uncg.edu Emily Porter-Fyke eiporter@uncg.edu

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