SharePoint is infamous for being unuseful, unusable, and unused. But the fault is not in the technology—usually, it is a failure to adequately plan and execute practical business solutions that causes SharePoint projects to flounder. It's about user adoption: people need to do their jobs without having to think about how the tools work. In this session, we will explore how to make SharePoint useful, usable, and used through simple information architecture and governance. Presented by J. Kevin Parker from NEOSTEK. Presented to the Baltimore SharePoint User's Group (BSPUG) in August 2016.