How To Use Open Source Solutions To Overcome Cultural, Legal And Policy Issues In Rolling Out Your Social Media Plan

J.J. Toothman
J.J. ToothmanWeb Strategist
How To Use Open Source Solutions To
Overcome Cultural, Legal And Policy Issues
In Rolling Out Your Social Media Plan
J.J. Toothman
Web Strategist
NASA Ames Research Center                1
jj.toothman@nasa.gov
http://nasawebdude.com | http://gov20.tumblr.com
@jjtoothman

Dell Federal Government Services
NASA Ames Research Center (2001-2007; 2010 – present)
                                                        2
Ames Homepage in 2001   3
Ames Homepage in 2003




                        4
The One NASA Way: 2004   5
The Web 2.0 Era




                  6
May 2005




           7
Ames Spotlight: Project Goals
Providing timely content that informs the public
Providing multiple mechanisms for people to read
Ames content
Setting up a web architecture of participation to
better engage those interested in Ames content
Developing a web content process that works best for
Ames
Perfecting the process at Ames and investigating how
to seamlessly integrate an Ames web content process
with the OneNASA portal
Setting up controls and processes to continuously
investigate and innovate with web technology
                                                       8
Distributed knowledge bases
                              9
NASA likes to do things big and bad




                                      10
“Just help me publish to the web”

                                    11
http://www.flickr.com/photos/tallchris/14288097/   12
13
14
15
Blogs make great basecamps




http://www.flickr.com/photos/ilker/2493897107/
                                                 16
/
17
http://www.flickr.com/photos/dave_fleet/424
                                              18
3963211/sizes/o/in/photostream/
2007   19
20
Content Editor idenetifes
                                                                             content for OneNASA portal


           Ames Homepage
                                                                                                                                      One NASA Portal CMS
                                                                                                                         http://www.nasa.gov/centers/ames/home/index.html
            Final publish by
           web content editor                                                                 inetOrgPerson




                                           Content Approval
                       Content Approval Process
                                                                   Content Approval Process


                                                                                                              Content Editor / Team
                                              Content Drafts


                                    WordPress powered CMS

Email to the CMS                                                                                                   inetOrgPerson




                                                                                                                  Office Docs
                                                      Direct CMS Entry




                        Content Owners from Ames
                   (programs, projects, directorates, etc)




                                                                                                                                                      21
Content Approval Process Plugins
                                   22
http://www.flickr.com/photos/ngreek/473063934/in/set-72157600131019306/
                                                                          23
Procurement = no fun   24
It’s all about the community
http://www.flickr.com/photos/michaelsgalpert/4558309000/   25
Crowdsourced
documentation
            26
27
28
Open extensible
code architectures
                     29
30
31
http://billzemanshop.blogspot.com/2009/03/one-more-thing-to-worry-about.html




                                                                               32
Transparency Enabler

                       33
34
35
http://www.flickr.com/photos/wwworks/4759535950/sizes/l/




J.J. Toothman | jj.toothman@nasa.gov | http://nasawebdude.com | @jjtoothman
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How To Use Open Source Solutions To Overcome Cultural, Legal And Policy Issues In Rolling Out Your Social Media Plan