FACE NEGOTIATION
THEORY
(FNT)
Was developed by
Ms. Stella Ting-Toomey.
FNT ..…
explains how people from different cultures handle conflict
(Ting-Toomey, 2005).
It assumes that all
cultures try ...
is defined as the difference of values, expectations,
processes , and outcomes between two or more parties
over relational...
What…………….
are the social behaviors of Face
Negotiation Theory
Face is the image we see ourselves in our
culture ,and how ...
Who
Why is FaCe
NeGoTiATiON
ThEoRY………………
important in communication studies ?
So What……
If we know the culture’s social behavior,
we can probably predict the conflict style
………..Individualist………………….
...
The United States is considered an Individualist culture
Primarily concern with their own interest/self face
(Ting Toomey,...
Japanis an example of a Collectivistic culture
Willing to give priority to the group over their own personal goals
(Oetzel...
What is the
Problem?
Culture –general predictors varied
across cultural groups.
Theory is in its beginning stage of
develo...
When dealing with conflict, be mindful of
the other person’s communications
style, and try to change your approach
so that...
References
Oetzel, J. G., & Ting-Toomey, S. (2003). Face Concerns in
Interpersonal Conflict A Cross-Cultural Empirical Tes...
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Jefferson theory presentation

  1. 1. FACE NEGOTIATION THEORY (FNT)
  2. 2. Was developed by Ms. Stella Ting-Toomey.
  3. 3. FNT ..… explains how people from different cultures handle conflict (Ting-Toomey, 2005). It assumes that all cultures try to maintain face and negotiate face.
  4. 4. is defined as the difference of values, expectations, processes , and outcomes between two or more parties over relational issues (Ting-Toomey and Kurogi, 1998) CONFLICT
  5. 5. What……………. are the social behaviors of Face Negotiation Theory Face is the image we see ourselves in our culture ,and how we want others to see us (Ting- Ting- Toomey and Kurogi, 1998) . Face work is the verbal and non-verbal ways people promote to protect face (Ting-Toomey and Kurogi, 1998).
  6. 6. Who
  7. 7. Why is FaCe NeGoTiATiON ThEoRY……………… important in communication studies ?
  8. 8. So What…… If we know the culture’s social behavior, we can probably predict the conflict style ………..Individualist…………………. Collectivist………………
  9. 9. The United States is considered an Individualist culture Primarily concern with their own interest/self face (Ting Toomey, 2003).
  10. 10. Japanis an example of a Collectivistic culture Willing to give priority to the group over their own personal goals (Oetzel and Ting-Toomey, 2003).
  11. 11. What is the Problem? Culture –general predictors varied across cultural groups. Theory is in its beginning stage of development. More studies needed. (Oetzel and Ting-Toomey, 2003)
  12. 12. When dealing with conflict, be mindful of the other person’s communications style, and try to change your approach so that it’s a win win for everyone. Let’s start doing this today! Are we ALL IN?
  13. 13. References Oetzel, J. G., & Ting-Toomey, S. (2003). Face Concerns in Interpersonal Conflict A Cross-Cultural Empirical Test of the Face Negotiation Theory. Communication Research, 30(6), 599-624 Ting-Toomey, S. (2005). “Identity negotiation theory: Cross cultural boundaries”. Theorizing about intercultural communication,211- 233. Ting-Toomey, S., & Kurogi, A. (1998). Facework competence in intercultural conflict: An updated face- negotiation theory. International Journal of Intercultural Relations, 22(2), 187-225.

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