BIGFlix Pvt. Ltd.<br />Revolution in the movie rental space in India<br />
About us<br />Our CompanyThe very concept of home entertainment is at the cusp of a revolution. And the Reliance – Anil Dh...
Content Offering<br />BIGFlixendeavours to reach out to all age groups across the Globe, as an entertainment hub providing...
Reliance Group Overview<br />The Reliance group is among India's top three private sector business houses, with a market c...
Home » Refer Friends<br />The friends you have referred will be informed about BIGFlix Rental service. Make sure you remin...
Enter your name and email address  Name:     Email address:     Phone No:  <br /> Enter the names and respective email add...
Terms & Conditions<br />1. Offer valid in 10 cities only.2. Offer benefits cannot be clubbed with any other offer or Gift ...
Home » Terms&Conditions<br />DISCLAIMER <br />CONTENTS, ANY SOFTWARE, PRODUCTS, AND SERVICES OFFERED OR CONTAINED THROUGH ...
Acceptance of Terms of Use<br />These "Terms Of Use" govern your use of the BIGFlix™ Service either through Website or any...
Changes to Terms of Use<br />BIGFlix™, reserves its right, from time to time, with or without notice to you, to change the...
Privacy<br />Any information submitted on the BIGFlix™ Website/Stores/Call Centers is subject to our Privacy Policy, the t...
No Due Dates or Late Fees:<br />You may keep the DVDs/ VCDs delivered to you as long as you want without any time limit re...
Free & Prompt Deliveries & Pick ups:<br />DVDs/VCDs ordered by you will be delivered to you and picked up from you free of...
Membership and Billing<br />You can find the specific details regarding your subscription with BIGFlix™ at any time by cli...
Billing<br />By using the BIGFlix™ service, you are expressly agreeing that we are permitted to bill you subscription fee ...
Change of Plan <br />You have the discretion to change your plan once in a calendar month by paying additional deposit/sub...
Pause Facility<br />Members can use 'Pause' facility which allows them to put the service on hold for a limited period. Me...
Allocation, Delivery and Return of rented DVDs/VCDs<br />All active members are entitled to borrow a disc. We offer a comp...
We reserve the right to allocate and ship DVDs/ VCDs among our subscribers in any manner that we, in our sole and absolute...
Other factors that may affect delivery times, include, but are not limited to, (i) the distance between the distribution c...
You may inquire status of any shipment/pickup request by visiting our Website or through call centre.You undertake not to ...
Damaged Discs<br />All discs sent to you have been checked to be in a working condition prior to dispatch. Upon receipt of...
In the event of a disc being damaged, we will email you and intimate you about the same. The determination of a disc being...
Cancellations<br />You may cancel your membership with BIGFlix at anytime either online through our Call Centre or Website...
Refund of Security Deposit<br />In the event that your membership is cancelled, we will refund your security deposit after...
Account Access<br />You are responsible for maintaining the confidentiality of your account, password & membership details...
Referral Program<br />All members who register with the services of BIGFlix™ shall automatically become members of the Ref...
Your relationship with BIGFlix™ :<br />Your relationship with the company is that of an independent customer. You are not ...
Your relationship with other members: <br />You agree not to make any misrepresentations to any members' referrals or pote...
Termination of the program<br />BIGFlix™ may terminate the Referral Program at any time, by posting the termination on the...
Termination of membership:<br />BIGFlix™ may terminate your Membership without prior notice of your Material Breach of thi...
Memberships are not transferable:<br />Your membership, password and accrued reward points are personal to you and are not...
Account Access; Identity Protection<br />In order to provide you with ease of access to your account, BIGFlix™ will place ...
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to yo...
Forums, discussions and user generated content<br />1. You shall not upload to, or distribute or otherwise publish any lib...
5. You are solely responsible for the content of your messages. However, while BIGFlix.com does not and cannot review ever...
Disclaimers of Warranties and Limitations on Liability<br />The BIGFlix™ service and Website and its contents are provided...
In no event shall BIGFlix™ Pvt. Ltd., its shareholders, directors, officers, or employees be liable (jointly or severally)...
Intellectual Property<br />All content included on the BIGFlix™ Website and delivered to subscribers as part of the servic...
Entertainment and Website Content<br />We distribute movies, that have been appropriately certified by the Central Board o...
Use of Information submitted<br />BIGFlix™ Private. Limited., is free to use any comments, information, ideas, concepts, r...
Service Testing<br />From time to time, we test various aspects of our service, including service levels, plans, promotion...
Electronic Communications<br />By using the BIGFlix™ service, you consent to receiving electronic communications from BIGF...
Your conduct on the BIGFlix website<br />By accessing the BIGFlix™ Website, you agree not to upload, post, e-mail or other...
Limitations of Use<br />You must be 18 years of age or older to subscribe to the BIGFlix™ service. While individuals under...
Links<br />Some of the hyperlinks and banners on the BIGFlix™ Website may lead to other Websites that are not controlled b...
Claims of Copyright Infringement<br />It is the policy of BIGFlix™ to respect the intellectual property rights of others. ...
BIG Flicks Private Limited. <br />4th Floor, 49 / 50 Maruti Chambers, Highway, Veera Desai Extension Road, Off New Link Ro...
Terms and Conditions for Auto-Debit <br />1. By opting to pay through credit card, the customer is authorizing BIG Flicks ...
'The Dark Knight' Bag Offer – Terms & Conditions: <br />1. This promotion is valid only for monetary transactions done bet...
Fly for Free Terms & Conditions: <br />1. This offer is valid till stocks last. 2. The air ticket voucher and hotel discou...
Thank you!!<br />Jitender Kr. Pandey<br />
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Pr. by jitender big flix

  1. 1. BIGFlix Pvt. Ltd.<br />Revolution in the movie rental space in India<br />
  2. 2. About us<br />Our CompanyThe very concept of home entertainment is at the cusp of a revolution. And the Reliance – Anil DhirubhaiAmbani Group seeks to energize this momentum with its well-footed presence in the realm of new media entertainment. BIGFlix is the outcome of the Group’s vision to source and deliver premium home entertainment content to the consumer within the convenience and comfort of his home.Our ultimate destination is the home of every entertainment lover via multiple channels of digital content distribution. BIGFlix employs the mode of downloadable digital entertainment content for the overseas Indian diaspora, based in North America, UK, Canada, Middle East, South East Asia, Europe, and Australia. While the concept of home entertainment has been redefined to pamper and cater to the avid Indian movie lover based in India, who can now rent by walking into a BIGFlix store or have a movie delivered to a place suited to him/ her.<br />
  3. 3. Content Offering<br />BIGFlixendeavours to reach out to all age groups across the Globe, as an entertainment hub providing cutting-edge, world class entertainment. The vast, ever-expanding libraries of home entertainment at BIGFlix encompass the worlds of movies and TV Shows across languages and genres to satisfy gamers of varying caliber. BIGFlix ensures convenient access to this vast library in the form of free delivery and pick up through our Call Centre, Website, SMS service and On Ground Stores. A simple and practical user experience is woven through all access points of BIGFlix. Be it in the form of queues, ratings, recommendations and a smartly catalogued library online. Or via a network of inter-linked Stores, Distribution Centers, Call Centre or SMS convenience to order, pick up and get your preferred titles delivered to you. Look forward to a customer-oriented choice of payment plans. From monthly subscriptions starting as low as Rs. 300/- per month, our subscription plans are flexibly tailored to maximize movie watching as per your appetite. BIGFlix is present in Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi NCR, Hyderabad, Kolkata, Mumbai and Pune.<br />
  4. 4. Reliance Group Overview<br />The Reliance group is among India's top three private sector business houses, with a market capitalization of Rs. 100,000 crore (US$ 22 billion), net assets in excess of Rs 31,500 crore (US$ 7 billion) and net worth to the tune of Rs 27,500 crore (US$ 6 billion). The group has a customer base of over 50 million, the largest in India, and a shareholder base of over 8 million, among the largest in the world. Through its products and services, the Reliance group touches the life of 1 in 10 Indians every single day. The business presence of the Group extends to over 6,000 towns and 300,000 villages in India, and 5 continents across the world. The interests of the Group range from communications (Reliance Communications) and financial services (Reliance Capital Ltd), to generation, transmission and distribution of power (Reliance Energy), infrastructure and entertainment.<br />
  5. 5. Home » Refer Friends<br />The friends you have referred will be informed about BIGFlix Rental service. Make sure you remind them the next time you meet them.How to invite your friends Enter your friends' names and respective email addresses in the appropriate boxes below. We will not disclose any information to third parties<br />If you want to mail your friends without using the form shown below, make sure you add our website's link - http://www.bigflix.com - in the body of your email.<br />
  6. 6. Enter your name and email address  Name:     Email address:     Phone No:  <br /> Enter the names and respective email addresses of your friends below:  Name:     Email address:     Phone No:  <br /> Name:     Email address:     Phone No:  <br /> Name:     Email address:     Phone No:  <br /> Name:     Email address:     Phone No:  <br /> Name:     Email address:     Phone No:  <br /> Name:     Email address :     Phone No:  <br /> Name:     Email address:     Phone No:  <br /> Name:     Email address:     Phone No:  <br />  <br />
  7. 7. Terms & Conditions<br />1. Offer valid in 10 cities only.2. Offer benefits cannot be clubbed with any other offer or Gift Certificate. 3. Benefits to be provided only if referee pays full price (i.e. full subscription + deposit).4.BIGFlix has the right to withdraw the offer at any point without providing any reason whatsoever.5. Offer benefits not available if the referrer and referee belong to the same household.6. The referrer and referee cannot be the same individual.7. The Gift Certificate provided to the referrer will be valid for 1 year only on renewal and upgrade transactions.8. Offer benefits and Gift Certificate are non-transferable.9. Benefits will be provided to the referrer and referee only if the referee subscribes within 15 days of the referral.10.The referrer agrees that BIGFlix can send marketing and promotional communication to the referee.11.In case 2 or more people refer the same individual, the first referral will only be considered. All terms and conditions will apply to 1st referral.12.Incase of any dispute BIGFlix management decision shall be final and binding.13.All standard terms and condition apply14.The referee must register with the same email address provided in the referral.<br />
  8. 8. Home » Terms&Conditions<br />DISCLAIMER <br />CONTENTS, ANY SOFTWARE, PRODUCTS, AND SERVICES OFFERED OR CONTAINED THROUGH ITS WEBSITE OR ANY STORE OF BIGFlix ARE PROVIDED ON AN "AS IS" BASIS AND ON AN "AS AVAILABLE" BASIS. BIGFlix, MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO ITS CONTENTS, SOFTWARE OR SUCH PRODUCTS AND SERVICES AND DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ERROR-FREE OR UNINTERRUPTED SERVICE, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, CURRENCY AND COMPLETENESS ARISING FROM OR RELATING TO ITS CONTENT, SOFTWARE, TOOLS, TIPS, PRODUCT OR SERVICES. <br />
  9. 9. Acceptance of Terms of Use<br />These "Terms Of Use" govern your use of the BIGFlix™ Service either through Website or any BIGFlix Store/Call Centre, hereinafter referred to as "Service". The Service is owned and operated by Big Flicks Pvt. Ltd. (hereinafter referred to as "BIGFlix™") and is offered to you (hereinafter referred to as "Member") as per your agreement with and acceptance of this document (hereinafter referred to as "Membership"). By clicking the box entitled "I Have Read and Accepted The Terms Of Use" as part of the registration process, Members accept all items in the Terms & Conditions and agree to abide by and be legally bound by the Terms & Conditions. By browsing, visiting and using the BIGFlix™ Website & using services, you accept and agree to abide by these Terms & Conditions. If you do not agree to these Terms & Conditions, you should not use the BIGFlix™ Website/Service. These Terms & Conditions are an ongoing contract between you and BIGFlix™ and apply to your use of the BIGFlix™ service and Website. These Terms & Conditions affect your rights and hence, please read them carefully. <br />
  10. 10. Changes to Terms of Use<br />BIGFlix™, reserves its right, from time to time, with or without notice to you, to change these Terms & Conditions in our sole and absolute discretion. The most current version of these Terms & Conditions can be reviewed by clicking on the "Terms & Conditions" located at home page of the BIGFlix™ Website. The most current version of the Terms & Conditions will supersede all previous versions. Your use of the BIGFlix™ Website or continued use of our service after changes are made means that you have agreed to be bound by such changes. <br />
  11. 11. Privacy<br />Any information submitted on the BIGFlix™ Website/Stores/Call Centers is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices. <br />
  12. 12. No Due Dates or Late Fees:<br />You may keep the DVDs/ VCDs delivered to you as long as you want without any time limit restrictions. However, DVDs/VCDs delivered with time limits to be returned within the prescribed time limits failing which late fees would be levied as per plan chosen by you. <br />
  13. 13. Free & Prompt Deliveries & Pick ups:<br />DVDs/VCDs ordered by you will be delivered to you and picked up from you free of cost. It would remain our endeavor to deliver/pick up DVDs/VCDs as soon as possible subject to availability of ordered DVDs/VCDs at that time and order meets our regular optimum logistic plans. We will determine which DVDs/VCDs to send you based on your queue and the priority in which you have listed them. We endeavour to ship to you as per priority mentioned ; however when availability is limited, we may ship you DVDs/VCDs on lower priority on your queue. Adjustments made to your queue may not immediately impact your next shipment. In certain instances you may have adjusted your queue before you have received a shipment message when in fact a shipment was already processed. The adjustments will, however, impact subsequent shipments All discs are bar coded and encased in a plastic protective sleeve. These are assets of BIGFlix and hence have to be returned back with the discs.<br />
  14. 14. Membership and Billing<br />You can find the specific details regarding your subscription with BIGFlix™ at any time by clicking on the "Your Account" link, located at the top of the pages of the BIGFlix™ Website or through our Stores/Call Centers. BIGFlix offers various payment options- cash, credit card, & debit card, ITZ Cards etc. hereinafter called the Payment Method.<br />
  15. 15. Billing<br />By using the BIGFlix™ service, you are expressly agreeing that we are permitted to bill you subscription fee on recurring basis as per plan chosen, any applicable tax and any other charges you may incur in connection with your use of the BIGFlix™ service. Additional charges may include charge related to DVD/VCD you fail to return in stipulated time, or a plan change you request. As used in these Terms & Conditions, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed at the beginning of your subscription and on each monthly renewal thereafter unless and until you cancel your membership. You may inquire about your membership details any time by visiting our Website/Store/Call Centre. We will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your membership. In the event your membership began on a day not contained in a given month, we will bill you on the last day of such month. For example, if you became a paying member on January 31st, you would next be billed on February 28th. All fees and charges are non-refundable and there are no refunds or credits for partially used periods would be allowed. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by either email or by posting changes on Website. You should update yourself for these changes by visiting our Website/Call Centre/Stores. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information on BIGFlix™ Website or through our call centres/stores. If your Payment Method reaches its expiration date, your continued use of the service constitutes your authorisation for us to continue billing that Payment Method and you remain responsible for any uncollected amounts.<br />
  16. 16. Change of Plan <br />You have the discretion to change your plan once in a calendar month by paying additional deposit/subscription, if applicable.. Change of Plan would be effective from the date on which Member's request and money collected. Your new subscription cycle would commence from the date of your change of plan request processed. <br />
  17. 17. Pause Facility<br />Members can use 'Pause' facility which allows them to put the service on hold for a limited period. Member can use pause facility by visiting our Website or Store or Call Centre. In this period of pausing of membership no bills will be raised on the member. Also pausing of membership will be allowed only if there are no outstanding dues and no DVDs/VCDs in the member's possession. Pause will be allowed for the maximum period of 30 days.After expiry of the Pause Period the service will be automatically activated.The account of customers with auto-debit feature, can be paused for an unlimited period. The customer can pause his account at any time and continue with the membership at any time. <br />
  18. 18. Allocation, Delivery and Return of rented DVDs/VCDs<br />All active members are entitled to borrow a disc. We offer a complimentary delivery-pick up service. Our delivery service will deliver / pick up discs between 11 am and 10 pm and will make 1 delivery / pick-up per transaction. All movies with time limits borrowed are due to be returned with in the stipulated time limit by default. Members who fail to return a movie with time limit within the specified time frame will be charged a late fee per title for every subsequent day, unless and until the disc is returned. The onus to return a title rests with the member. The definition of day refers to a day date calendar and not a 24 hour period. Pick-ups / deliveries will be done only once in the given time slot and will not return again in the event of the disc not being available / no authorized person to accept the disc.<br />
  19. 19. We reserve the right to allocate and ship DVDs/ VCDs among our subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of DVDs/ VCDs we purchase for any particular title and the level of staffing and number of shipments to be processed at each distribution centre. As a result, we may not always send you the top choices from your queue, and we may not deliver your next DVDs/ VCDs on the same day that we receive one from you. At present, our goal is to deliver the DVDs/ VCDs listed highest in your queue. Also, we currently try to deliver DVDs/ VCDs from the distribution centre closest to you so that you get movies quickly. Often, on the same day that we receive a DVD/ VCD from you, we will ship out the next available DVD/ VCD from your queue. In certain instances, your next available DVD/ VCD will not be shipped out until at least one business day following our receipt of your returned movie.<br />
  20. 20. Other factors that may affect delivery times, include, but are not limited to, (i) the distance between the distribution centre from which your DVD/ VCD was shipped and your delivery address, (ii) the timing of your placement or adjustment of movies in your queue. (iii) circumstances impacting delivery by the third party logistic company. We use the services of a third party logistic company to deliver and pick up movies you decide to watch.We may not process returns or deliveries on Sundays or Holidays. We make no guarantee as to the shipping and delivery of DVDs/ VCDs and may in our sole and absolute discretion, change our business practice regarding allocation, delivery and shipping, without notice. We may from time to time revise these Terms & Conditions but we will not necessarily provide you notice of the revisions. It is up to you to review the Terms & Conditions frequently to determine if there have been changes.<br />
  21. 21. You may inquire status of any shipment/pickup request by visiting our Website or through call centre.You undertake not to distribute / permit other persons or members to take the DVD / VCD discs rented by you to any third person during the period you have rented the same from BIGFlix. Should we at any time discover such actions on your part, we reserve the right to take appropriate action against you, including but not limited to canceling your membership and forfeiting the amount deposited by you and immediately terminating your membership with us . Further, you undertake that the discs rented by you are for your personal viewing only and not to be shown to the public at large or in your building society premises. As we’d like to dedicate one day each week to check and update our movie stock to serve you better, there will be no Home Deliveries and Pickups on Thursdays. Our Call Centre will also remain closed on Thursdays. However, the 24 x 7 IVR systems will still be available to assist you in placing a disc pickup request, renewing your subscription and much more, without needing to talk to our customer care officer. Alternately, you can write to us at ccare@bigflix.com for any issue.<br />
  22. 22. Damaged Discs<br />All discs sent to you have been checked to be in a working condition prior to dispatch. Upon receipt of the discs, you must ensure that the same is playable on your respective player. Any anomaly, if found, must be reported to our courier executive. Failure to check and/or report the same will be constituted as your having received a playable disc. At the time of pick-up, our courier executive will check for any scratches or damage to the disc and will intimate you accordingly. Upon receipt of the disc, we will verify the same. <br />
  23. 23. In the event of a disc being damaged, we will email you and intimate you about the same. The determination of a disc being "damaged" will be at the sole discretion of BIGFlix™. Accordingly, we will charge you MRP of title (which may includes even 1 damaged disc from a set of 2 or 3 discs). All such damage charges will be chargeable against your refundable security deposit. A top-up of the refundable security deposit will be required by the due date of the next billing cycle failing which your membership will be terminated.<br />
  24. 24. Cancellations<br />You may cancel your membership with BIGFlix at anytime either online through our Call Centre or Website or by providing the same in writing and delivering the cancellation form to your nearest store. We do not provide refunds or credits for any partial monthly membership periods. We issue a refund within seven working days to the member only. Before cancellation, you are required to return any outstanding discs. Failure to return such discs will be charged to your refundable security deposit. BIGFlix™ reserves the right to terminate your membership for any or no reason at its sole discretion.<br />
  25. 25. Refund of Security Deposit<br />In the event that your membership is cancelled, we will refund your security deposit after ensuring all outstanding charges applicable have been processed. We refund your deposit in cash within (3) three working days at Store, subject to return of DVD/VCDs in your possession failing which same will be charged to your refundable security deposit. BIGFlix reserve the right to terminate your membership for any or no reason at its sole discretion. <br />
  26. 26. Account Access<br />You are responsible for maintaining the confidentiality of your account, password & membership details and for restricting access to your computer. <br />
  27. 27. Referral Program<br />All members who register with the services of BIGFlix™ shall automatically become members of the Referral Programme in which you are allowed to refer other people to become members in the Referral Programme.Members of these programmes will accrue points by referring new members to the service according to the programme offer described on the Website or on any print material published by BIGFlix™.BIGFlix™ reserves the right to audit your membership, including your referrals from time to time to check fraud, breach of this agreement or any illegal activity.Members may not use spam to obtain referrals. You may not use spam to gather referrals, "Spam" includes(a) Unsolicited email, i.e., email sent to people you do not know personally, unless those people have expressly asked to receive email announcing programs of this type.(b) Mass, bulk or "junk" emails of any kind, unless those people have expressly asked to receive email announcing programs of this type. (c) Use the net, chat room or message board postings that are unrelated to the topic of discussion of the particular news group, chat room or message board. If BIGFlix™ has reasonable evidence that a particular member has used spam to gain referrals, it has the right to terminate the spammers' membership. In addition the member may be subject to government penalties and other legal consequences under the law applicable. Our anti-spam policy provides more details and is incorporated by reference into this agreement. <br />
  28. 28. Your relationship with BIGFlix™ :<br />Your relationship with the company is that of an independent customer. You are not an employee or agent of BIGFlix™ . Neither you nor other members are authorized to make any statement or representations on behalf of BIGFlix™, its website or referral program. BIGFlix™ will not be bound by, or be liable for any statement or representation made by you or by any member of the referral program.If any conflict of interest exists over the specific conditional offers / benefits provided to you from time to time and these Terms and Conditions, the Terms and Conditions shall supersede such specific conditional offers or benefits. <br />
  29. 29. Your relationship with other members: <br />You agree not to make any misrepresentations to any members' referrals or potential referrals regarding the Referral Program or BIGFlix™ , including, but not limited to statements with respect to compensation typically received by members of the program or with the compensation that potential members are likely to receive. <br />
  30. 30. Termination of the program<br />BIGFlix™ may terminate the Referral Program at any time, by posting the termination on the website and/or sending an email to your email id provided while registering for the service. The reward points you have accrued at that time shall be handled in the manner provided below under "Reward points upon Termination." It is your responsibility to inform the company if your e-mail address changes. You will cease to accrue reward points accrual from the Referral Program as of the date of the termination notice. <br />
  31. 31. Termination of membership:<br />BIGFlix™ may terminate your Membership without prior notice of your Material Breach of this agreement. "Material Breach" includes:(a) Any violation of any of the provisions of this agreement (b) Acting unlawfully in relationship to BIGFlix™ or the website. (c) If there is a breach of our Anti-Spam Policy. (d) For providing incomplete, false, bogus or otherwise incorrect information to us. (e) Creating duplicate or illegal Memberships. If your Membership is terminated due to Material Breach of this agreement, as provided above, your accrued reward points balance will be forfeited, and you will not accrue any further reward points following your termination. If your membership is terminated by BIGFlix™ you may not re-enroll or join the program unless formally invited to do so by BIGFlix™.If we cancel your membership as provided above, BIGFlix™ will send you a cheque equivalent to the Security Deposit minus any money you owe to BIGFlix™ within Thirty (30) days from the date of cancellation. <br />
  32. 32. Memberships are not transferable:<br />Your membership, password and accrued reward points are personal to you and are not transferable. You may not allow anyone else to use your password, reward points or membership. You may not use anyone else's password or membership or act to accrue reward points for anyone else. You are responsible for keeping your password secret. BIGFlix™ is not liable for any damage caused by any disclosure of your password. You may create a membership only for yourself; you should not establish Membership on behalf of anyone else.<br />
  33. 33. Account Access; Identity Protection<br />In order to provide you with ease of access to your account, BIGFlix™ will place a cookie (a small text file) on any computer from which you access the BIGFlix™ Website. When you revisit the BIGFlix™ Website, this cookie will enable us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.<br />
  34. 34. You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Users of public or shared computers should log out at the completion of each visit to the BIGFlix™ Website.If you find that you're a victim of identity theft and it involves a BIGFlix™ account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. BIGFlix™ reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. BIGFlix™ is not obligated to credit or discount a membership for holds placed on the account by either a representative of BIGFlix™ or by the automated processes of BIGFlix™.<br />
  35. 35. Forums, discussions and user generated content<br />1. You shall not upload to, or distribute or otherwise publish any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal material. 2. (a) Be courteous. You agree that you will not threaten or verbally abuse other Members, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or "spam."<br />2. (b) Use respectful language. Like any community, the Reviews flourish only when our Members feel welcome and safe. You agree not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of the Service.<br />2. (c) Debate, but don't attack. In a community full of opinions and preferences, people always disagree. BIGFlix.com encourages active discussions and welcomes heated debate. But personal attacks are a direct violation of the Terms and Conditions and are grounds for immediate and permanent suspension of access to all or part of the Service.<br />3. All submitted reviews become property of BIGFlix.<br />4. The Reviews shall be used only in a noncommercial manner. You shall not, without the express approval of BIGFlixPivate Limited, distribute or otherwise publish any material containing any solicitation of funds, advertising or solicitation for goods or services.<br />
  36. 36. 5. You are solely responsible for the content of your messages. However, while BIGFlix.com does not and cannot review every message posted by you and is not responsible for the content of these messages, BIGFlix.com reserves the right to delete, move, or edit messages that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable.<br />6. You acknowledge that any submissions you make to the Service (i.e., user-generated content including but not limited to: text, video, audio and photographs) (each, a "Submission") may be edited, removed, modified, published, transmitted, and displayed by BIGFlixPivate Limited and you waive any moral rights you may have in having the material altered or changed in a manner not agreeable to you. You grant BIGFlixPivate Limited a perpetual, nonexclusive, world-wide, royalty free, sub-licensable license to the Submissions, which includes without limitation the right for BIGFlix.com or any third party BIGFlixPivate Limited designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any Submission posted by you on or to BIGFlix.com or any other website owned by BIGFlixPivate Limited, including any Submission posted on BIGFlix.com through a third party.<br />7. By submitting a Review, you are consenting to its display on the site and for related online and offline promotional uses.<br />8. Any person involved in or affiliated with the production of a work reviewed on BIGFlix.com may not submit a Review for that work or competing works.<br />
  37. 37. Disclaimers of Warranties and Limitations on Liability<br />The BIGFlix™ service and Website and its contents are provided "as is" and we make no representations or warranties of any kind with respect to the BIGFlix™ Website, its contents or our service. We assume no liability or responsibility for any errors or omissions in the content of the BIGFlix™ Website, any failures, delays, or interruptions in the shipment of DVD/VCDs, delivery of any content contained on the BIGFlix™ Website, any losses or damages arising from the use of the content provided on the BIGFlix™ Website, or any conduct by users of the BIGFlix™ service or Website. We reserve the right to ship DVD/VCDs in our sole and absolute discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.<br />
  38. 38. In no event shall BIGFlix™ Pvt. Ltd., its shareholders, directors, officers, or employees be liable (jointly or severally) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the BIGFlix™ Website, its contents or our service. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law. <br />
  39. 39. Intellectual Property<br />All content included on the BIGFlix™ Website and delivered to subscribers as part of the service, including DVD/VCDs, text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of BIGFlix™ Pvt. Ltd., or its suppliers and is protected by the Indian and international copyright laws. The compilation of all content on this site is the exclusive property of BIGFlix™ Pvt. Ltd., and protected by the Indian and international copyright laws. Content shall not be reproduced or used without express written permission from BIGFlix™ Pvt. Ltd., or its suppliers. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the BIGFlix™ Website, not to insert any code or product or manipulate the content of the BIGFlix™ Website in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. BIGFlix™ reserves the right to terminate your membership hereunder if BIGFlix™, in its sole and absolute discretion, believes that you are in violation, such violations including the copying of DVD/VCDs rented to you by us or the copying or other unauthorized use of our proprietary content. BIGFlix™ does not promote, foster or condone the copying of DVD/VCDs or any other infringing activity. The use of DVD/VCDs rented to you by us is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms & Conditions for notifying us of the presence of any allegedly infringing content on the BIGFlix™ Website. Trademarks BIGFlix™ is a trademark of BIGFlix . The BIGFlix™ logo, BIGFlix.com, are trademarks or service marks of BIGFlix Pvt. Ltd. The BIGFlix™ Website, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of BIGFlix™ Pvt. Ltd. The trademarks, service marks and trade dress of BIGFlix™ may not be used or reproduced without prior written approval from BIGFlix Pvt. Ltd. and may not be used in connection with any product or service that is not affiliated with BIGFlix™, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of BIGFlix™, or in any manner that disparages or discredits BIGFlix™. Other trademarks that appear on the BIGFlix™ Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BIGFlix™. Any images of persons or personalities contained on the BIGFlix™ Website are not an indication or endorsement of BIGFlix™ or any particular product or our service unless otherwise indicated.<br />
  40. 40. Entertainment and Website Content<br />We distribute movies, that have been appropriately certified by the Central Board of Film Certification, and we reserve the right to display and promote the filmed entertainment or other information on our Website to you in any manner we choose in our sole and absolute discretion. In addition, the BIGFlix™ Website allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the BIGFlix™ Website are those of the respective authors or producers and not of BIGFlix™, or its shareholders, directors, officers, or employees. Under no circumstances shall BIGFlix™, or its shareholders, directors, officers, or employees be held liable for any loss or damage caused by your reliance on information obtained through the BIGFlix™ Website/Stores. It is your responsibility to evaluate the information, opinion, advice, or other content available through the BIGFlix™ Website.<br />
  41. 41. Use of Information submitted<br />BIGFlix™ Private. Limited., is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to BIGFlix™ ("Content"), including, without limitation, responses to questionnaires or through postings to the BIGFlix™ Website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the BIGFlix™ Website or other Websites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future. Please note BIGFlix™ does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media materials or ideas transmitted to BIGFlix™. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against BIGFlix™ and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent. <br />
  42. 42. Service Testing<br />From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice. <br />
  43. 43. Electronic Communications<br />By using the BIGFlix™ service, you consent to receiving electronic communications from BIGFlix™. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured films or other entertainment information or offerings. These communications are part of your relationship with BIGFlix™ and you receive them as part of the BIGFlix™ subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. <br />
  44. 44. Your conduct on the BIGFlix website<br />By accessing the BIGFlix™ Website, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the BIGFlix™ Website. You also agree not to interfere with the servers or networks connected to the BIGFlix™ Website or to violate any of the procedures, policies or regulations of networks connected to the BIGFlix™ Website, the terms of which are incorporated herein. You also agree not to impersonate any other person while using the BIGFlix™ Website, conduct yourself in a vulgar or offensive manner while using our service, or use the BIGFlix™ Website for any unlawful purpose.<br />
  45. 45. Limitations of Use<br />You must be 18 years of age or older to subscribe to the BIGFlix™ service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. While BIGFlix™ does distribute products that may be watched by children, we do not intentionally seek to collect information from individuals 13 years of age and younger (see also "Profiles" below). Unless otherwise specified, the content on the BIGFlix™ Website is for your personal and non-commercial use and we grant you a limited license to access the BIGFlix™ Website/Stores for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the BIGFlix™ Website without our express written consent. BIGFlix™ does not promote, foster or condone the copying of DVD/VCDs or any other infringing activity. Any unauthorized use of the BIGFlix™ Website or its contents will terminate the limited license granted by us. <br />
  46. 46. Links<br />Some of the hyperlinks and banners on the BIGFlix™ Website may lead to other Websites that are not controlled by, or affiliated with, BIGFlix™ Pvt. Ltd. In addition, other Websites may link to the BIGFlix™ Website. BIGFlix™ has not reviewed these Websites and is not responsible for the content or privacy policies of these Websites. <br />
  47. 47. Claims of Copyright Infringement<br />It is the policy of BIGFlix™ to respect the intellectual property rights of others. BIGFlix™ does not promote, foster or condone the copying of DVD/VCDs or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the BIGFlix™ Website, or know of someone who is making unauthorized use of the content of the BIGFlix™ Website, please notify us of your concern by submitting a written notice to us at the following address: <br />
  48. 48. BIG Flicks Private Limited. <br />4th Floor, 49 / 50 Maruti Chambers, Highway, Veera Desai Extension Road, Off New Link Road, Andheri (West), Mumbai, India, PIN – 400053 Attention: Mr. VinayakPaiYour notice must be signed and contain the following:((i) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;(ii) Identification of the copyrighted work claimed to have been infringed;(iii) Identification of the material on the BIGFlix™ Website that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material;(iv) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your e-mail address;(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;(vi) A statement that the above information is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of, the owner of the copyright that is allegedly infringed.<br />
  49. 49. Terms and Conditions for Auto-Debit <br />1. By opting to pay through credit card, the customer is authorizing BIG Flicks Pvt. Ltd to charge their credit card directly in case of renewals or plan change, except for account cancellation or pausing of account. The amount of charge will be equivalent to the value of subscription for the active plan. Big Flicks Pvt. Ltd also has the right to charge the customer’s credit card an amount equivalent to the MRP of the DVD’s/VCD’s lost or damaged by the customer.2. If the entire subscription value has been paid by Gift Coupon (or existing subscription balance), we will verify your card by charging Re.1.00 <br />
  50. 50. 'The Dark Knight' Bag Offer – Terms & Conditions: <br />1. This promotion is valid only for monetary transactions done between June 2nd to themidnight of June 7th, 2010. Subscription amount cannot be paid by Gift Coupon.2. This promotion is valid on new subscriptions, change or renewal of all limited and unlimited disc plans.3. Valid for the customers only in the 9 cities of operation of BIGFlix.4. Employees of BIGFlix are not entitled for this promotion.5. Winners will be chosen by lucky draw, amongst all the successful transactions.6. Single transaction per customer will qualify for the lucky draw, irrespective of the numberof transactions done by a customer during the promotion period.7. In case of any dispute, BIGFlix Management decision will be final and binding.8. For more details Call 39885454 (For Chandigarh - 3988545),Visit http://www.rental.bigflix.com/ or just walk into your nearest BIGFlix store.9. Images used for the promotion are for demonstration purpose only. Actual product may vary.<br />
  51. 51. Fly for Free Terms & Conditions: <br />1. This offer is valid till stocks last. 2. The air ticket voucher and hotel discount voucher needs to be sent within 45 days of purchase made at BIGFlix. 3. The customer can opt for the travel and stay any time on or before 30th September 2011. 4. Each membership ID will be given only one air ticket voucher and hotel voucher during the promotion period. 5. The voucher cannot be used with any other promo nor can be exchanged for cash. 6. Each voucher is governed by its respective terms and conditions. The bearer is supposed to redeem the same as per the process mentioned on the voucher. 7. BIGFlix, in no way, will endorse any treatment or become responsible for any quality and deliverables of this voucher. Questions or complaints (if any) are to be addressed to Team Promotions. 8. In case of transactions completed on the website or through the call centre, the vouchers will be sent to the customer’s delivery address. 9. In case of customer opting for cash pick-up, he/she will be given the vouchers only after realization of the payments involved. 10. This offer cannot be clubbed with any other offer at a given point in time. 11. No employee or relatives of Big Flicks Pvt. Ltd. employees will be entitled for this promotion. 12. BIGFlix reserves the right to change any part, validity or conditions of this promotion without any intimation to anybody. 13. In case of dispute, the BIGFlix management decision will be final and binding. 14. In addition to the above, this offer is also subject to BIGFlix's general Terms of Use. Kindly refer to Terms & Conditions on www.rental.bigflix.com. <br />
  52. 52. Thank you!!<br />Jitender Kr. Pandey<br />

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