JISC SSBR Steve Warburton Create121109 Addressing Change

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JISC SSBR Steve Warburton Create121109 Addressing Change

  1. 1. Analysing ‘change’ – the reality for institutionally based projects Create-SSBR Institutional Innovation Online Conference 12 th November 2009 Afternoon Session, 2.15pm to 3.45pm
  2. 2. Purpose <ul><li>An opportunity to discuss how innovation and change are linked. </li></ul><ul><li>Explore where projects reside within ongoing (institutional and wider) change processes </li></ul><ul><li>How much and much agency do you have? </li></ul>innovation = change … changing thinking, changing practice change = adaptation to new circumstances … change is always happening change = an active, purposeful and distributed process
  3. 3. Why change? <ul><li>Economic recovery and public funding </li></ul><ul><li>Quality and reputation management (including governance) </li></ul><ul><li>Global responsiveness </li></ul><ul><li>Social mobility, equality, democracy </li></ul>
  4. 5. Resistance <ul><li>Kotter and Schlesinger (1979) set out the six change approaches to deal with resistance to change: </li></ul><ul><ul><li>Education and Communication </li></ul></ul><ul><ul><li>Participation and Involvement </li></ul></ul><ul><ul><li>Facilitation and Support </li></ul></ul><ul><ul><li>Negotiation and Agreement </li></ul></ul><ul><ul><li>Manipulation and Co-option </li></ul></ul><ul><ul><li>Explicit and Implicit Coercion </li></ul></ul>
  5. 6. Common discourse <ul><li>Moving from agreement to cooperation: Christensen suggests two major driving forces – </li></ul><ul><ul><li>SUCCESS – building on successful practice/activities </li></ul></ul><ul><ul><li>A COMMON LANGUAGE - leading to a common framing of the problem </li></ul></ul>
  6. 7. Questions <ul><li>Two themes for discussion (15-20 minutes): </li></ul><ul><li>What are the major forces driving change within and across institutions? </li></ul><ul><li>Should projects identify and tackle resistance and if so how? </li></ul>
  7. 8. Five outputs <ul><li>Consensus on (25 minutes): </li></ul><ul><ul><li>what is the ‘ unit of change ’ i.e. individual, group, project, department, institution, other? </li></ul></ul><ul><ul><li>who are the top three change agents ? </li></ul></ul><ul><ul><li>one major barrier to change </li></ul></ul><ul><ul><li>one key activity to drive or enable change from a project perspective </li></ul></ul><ul><ul><li>which to prioritise: changing thinking or changing practice ? </li></ul></ul>
  8. 9. Breakout Groups <ul><li>Breakout group 1: Mixed projects (facilitated by Steve & Mitul) </li></ul><ul><li>Breakout group 2: Mixed projects (facilitated by Josie & Jenny) </li></ul><ul><li>Breakout group 3: Mixed projects (facilitated by Paul & Rhonda) </li></ul><ul><li>Breakout group 4: Lifelong Learning and Workforce Development (facilitated by Ruth, George, Patsy and Ellen) </li></ul>45 minutes in moderated breakout rooms: Return to main room for plenary session: 20 minutes

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