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JISC BCE Programme Overview

An overview of the JISC Business and Community Engagement programme -

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JISC BCE Programme Overview

  1. 1. 07/06/09 | slide Joint Information Systems Committee Supporting education and research Business and Community Engagement (BCE) Overview Simon Whittemore 10 December 2008 Supporting BCE Workshop
  2. 2. JISC Activities 07/06/09 | slide Innovation Programmes
  3. 3. JISC Activities <ul><li>JISC </li></ul><ul><li>Innovation Programmes (e.g. Digitisation); Services (c.40, e.g. JANET, Advis. Svs) </li></ul><ul><li>Provides and develops ICT facilities and resources; </li></ul><ul><li>Provides support, advice and guidance; spreads good practice; </li></ul><ul><li>Creates collaborative networks at home and abroad. </li></ul><ul><li>JISC is driven by </li></ul><ul><li>The needs of the community it serves; strong focus in HE and Research </li></ul><ul><li>Supporting the aims and objectives of the JISC’s funding partners </li></ul><ul><li>Political drivers e.g. DIUS’ Employer Engagement (Leitch) + Innovation Nation </li></ul><ul><li>Support for HE provision beyond HEIs (FE colleges, work place) </li></ul><ul><li>Working in collaboration with e.g. HE Academy, Becta, internationally, </li></ul>07/06/09 | slide
  4. 4. Outcomes of JISC Innovation Programmes: supporting change in HE <ul><li>Enhanced capacity, knowledge and skills to enable positive and informed change in the sector (through piloting new technologies and approaches) </li></ul><ul><li>Guidance to the sector on ‘good practice’ models for using technology that can be used at departmental, institutional, regional or national levels </li></ul><ul><li>Strategic leadership to the sector and other bodies in specialist areas and to influence national and international agendas </li></ul><ul><li>New or enhanced services, infrastructure, standards or applications that may be used at departmental, institutional, regional or national levels </li></ul>07/06/09 | slide
  5. 5. <ul><li>Developed in response to JISC’s Fifth Strategic Aim 2007-09: </li></ul><ul><ul><li>To develop and implement a programme to support institutions’ engagement with the wider community </li></ul></ul><ul><li>The JISC BCE Programme supports institutions in their engagement with the wider community. It aims: </li></ul><ul><ul><li>To enhance institutional efficiency, effectiveness and opportunities in business and community activities </li></ul></ul><ul><ul><li>To improve access to institutions’ knowledge assets for business and community organisations . What is BCE? </li></ul></ul><ul><li>Business and Community Engagement (BCE) is the strategic management of relationships with external partners and clients, and of the related institutional services ( e.g. knowledge exchange, workforce development). </li></ul>JISC Business and Community Engagement (BCE) Programme 07/06/09 | slide
  6. 6. What is BCE? <ul><li>BCE involves: </li></ul><ul><ul><li>Innovation and knowledge exchange </li></ul></ul><ul><ul><li>Strategic partnerships </li></ul></ul><ul><ul><li>Workforce development and lifelong learning </li></ul></ul><ul><ul><li>Public and community engagement </li></ul></ul><ul><ul><li>Employer engagement </li></ul></ul><ul><ul><li>External Service provision and delivery </li></ul></ul><ul><li>Objective: to deliver benefits to economy and society - and the institutions, e.g. a more highly skilled workforce, a more efficient, dynamic and sustainable economy and a more cohesive, knowledge-enabled society, (see Innovation Nation) </li></ul><ul><li>BCE is fundamentally about solving problems and creating opportunities through external engagement. </li></ul>07/06/09 | slide
  7. 7. Business and Community Engagement Diversity of scope of engagement and outcomes 07/06/09 | slide Note: This diagram does not represent scale of activity Community Business Resources & opportunities Private sector Social & civic arena Cultural landscape Public sector Efficiency, cohesion Competitiveness, growth Cultural enrichment & quality of life ENHANCING INNOVATION & PRODUCTIVITY DELIVERING ECONOMIC & SOCIAL BENEFIT
  8. 8. JISC Business and Community Engagement Programme – Streams and Key Work-packages 07/06/09 | slide CRM Employer E ngage m ent Online Tools for BCE Embedding BCE Supporting Training & CPD Extending Access Mgt Business Info Resources Facilitating Open Innovation SME e-empowering VREs* for BCE *Virtual Research Environments Awareness in BCE in JISC Comms. & Marketing Needs Analysis Formative + Summative Evaluation 5 - EMBEDDING AND COMMUNICATING BCE 4 - ENABLING THE INTERFACE 3 - ENABLING CHANGE 2 - FACILITATING COLLABORATION 1 - ENHANCING KNOWLEDGE MANAGEMENT 6 - NEEDS ANALYSIS AND EVALUATION
  9. 9. Business and Community Engagement – Enabling effective interaction 07/06/09 | slide JISC: Supporting BCE; enhancing infrastructure and service-provision; breaking down barriers Virtual collaborative facilities for institution/ external partner co-development External access to HE and innovation information resources Service-orientated, interoperable systems (e.g. CRM); cohesive IT infrastructure; HE KNOWLEDGE & EXPERTISE Research, Education BUSINESS & COMMUNITY DEMAND Problem/need or opportunity BCE PRACTITIONERS Prognosis and diagnosis of opportunity, need
  10. 10. JISC Business and Community and Engagement - Four Strategic Priorities <ul><li>Innovation and co-development through partnerships and networking </li></ul><ul><li>Using and accessing institutional resources (e.g. libraries, innovation centres) </li></ul><ul><li>SMEs and the institutional ‘offer’ </li></ul><ul><li>The experience of the institution’s ‘customer’; relationship management and service development </li></ul>06/07/09 | | Slide
  11. 11. Supporting institutions in strategic BCE: Target benefits of BCE programme <ul><li>Stream 1 – Enhancing Knowledge Management </li></ul><ul><ul><li>Integrated management and exploitation of business critical knowledge and expertise assets for enhanced BCE; </li></ul></ul><ul><ul><li>Easier reporting, more informed + resource-efficient strategic decision-making; </li></ul></ul><ul><ul><li>More effective management + promotion of resultant knowledge/expertise, offers and related business/ market intelligence. </li></ul></ul><ul><li>Stream 2 – Facilitating Collaboration </li></ul><ul><ul><li>Enhanced support for BCE practitioners, particularly for collaboration, through new technology solutions, tailored advice and guidance (leading to more effective collaboration within and across institutions + departments); </li></ul></ul><ul><ul><li>Process + outputs of institutions’ knowledge better packaged for external impact; </li></ul></ul><ul><ul><li>Reduced long-term system costs + enhanced opportunity for shared applications. </li></ul></ul>07/06/09 | slide
  12. 12. Supporting institutions in strategic BCE: Target benefits of BCE programme <ul><li>Stream 3 – Enabling Change, Enabling BCE </li></ul><ul><ul><li>A more coherent and integrated approach to BCE; </li></ul></ul><ul><ul><li>Improved compatibility/ synergy betw. relevant strategies, processes, systems; </li></ul></ul><ul><ul><li>Better connections + interoperation betw. BCE operations + key central functions (e.g. information, administration, ICT services + marketing, finance/procurement + HR). </li></ul></ul><ul><li>Stream 4 – Enabling the Interface (Institution-BCE Partner) </li></ul><ul><ul><li>Improved and better controlled access to HEI/FEI knowledge assets; </li></ul></ul><ul><ul><li>More agile + visible institutional services for business and community orgs. </li></ul></ul><ul><li>Stream 5 – Embedding and Communicating BCE </li></ul><ul><ul><li>Enhanced knowledge and capability in JISC and the wider JISC community to support institutions and respond to their evolving needs (and, indirectly, those of their partners and clients); </li></ul></ul><ul><ul><li>Enhanced understanding + awareness of BCE activities, benefits + opportunities and how JISC supports and enables them across the range of JISC audiences. </li></ul></ul>07/06/09 | slide
  13. 13. Appendix: Examples of Institutional BCE Activities <ul><li>Core: Knowledge Transfer/Exchange and Employer Engagement – the constituency is external </li></ul><ul><li>Activities are both research-led and education-led - with emphasis on service provision and demand-led service. Examples: </li></ul><ul><ul><li>Consultancy services; </li></ul></ul><ul><ul><li>Collaborative research; Contract research </li></ul></ul><ul><ul><li>Start-up companies and spin-off companies </li></ul></ul><ul><ul><li>Alumni services </li></ul></ul><ul><ul><li>CPD and training services; </li></ul></ul><ul><ul><li>Workforce development services; Work-based learning; Work placements </li></ul></ul><ul><ul><li>Lifelong learning; </li></ul></ul><ul><ul><li>Enterprise facilities, activities and education </li></ul></ul><ul><ul><li>Incubation facilities and services; </li></ul></ul><ul><ul><li>Licensing of content and knowledge assets </li></ul></ul><ul><ul><li>Regional development and Regeneration </li></ul></ul><ul><ul><li>Events, festivals & facilities utilising the institution’s intellectual assets, such as </li></ul></ul><ul><ul><ul><li>public lectures; performing arts events; exhibitions – museums/galleries; museum education. </li></ul></ul></ul><ul><ul><li>Social entrepreneurship/corporate social responsibility; </li></ul></ul><ul><ul><li>Volunteering schemes; </li></ul></ul><ul><ul><li>Public service activities such as: </li></ul></ul><ul><ul><ul><li>Food and diet improvement; Health awareness programmes; Problem solving - crime, narcotics etc.; Services for targeted groups e.g. IT for the elderly. </li></ul></ul></ul>07/06/09 | slide