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Building What's On on the V&A website

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Building What's On on the V&A website

  1. 1. Building What’s On on the V&A website @evaliparova @V_and_A
  2. 2. How to build new things using old things @evaliparova @V_and_A
  3. 3. Hello. @evaliparova @V_and_A
  4. 4. Our digital vision is to
 bring the V&A to life online
  5. 5. Why are we doing this? Chapter 1 @evaliparova @duncangough
  6. 6. add Galaxy basket
  7. 7. Chapter 2 @evaliparova @duncangough How does it work?
  8. 8. Stuff happens in Galaxy 🍫 >> ⏰ overnight sync >> Stuff happens in Magento ❗>> Publish to What’s On >> User sees event on old What’s On 👀 >> Click to buy 💰 >> Magento pages ❗ >> order confirmation page 💥 >> Galaxy has to give Magento a blessing 🙏 >> User gets an email with tickets 🎫
  9. 9. Stuff happens in Galaxy 🍫. >> ⏰ overnight sync >> Stuff happens in Magento ❗ >> ⏰ another overnight sync >> Stuff gets edited/ published in Tycho 🐶 >> User sees event on new What’s On 👀 >> Click to buy💰>> Reskinned Magento pages ❗ >> Reskinned order confirmation page 💥 >> Galaxy has to give Magento a blessing 🙏 >> User gets an email with tickets 🎫
  10. 10. Stuff happens in Galaxy 🍫. >> ⏰ overnight sync >> Stuff happens in Magento ❗ >> ⏰ another overnight sync >> Stuff gets edited/ published in Tycho 🐶 >> User sees event on new What’s On 👀 >> Click to buy💰>> Reskinned Magento pages ❗ >> Reskinned order confirmation page 💥 >> Galaxy has to give Magento a blessing 🙏 >> User gets an email with tickets 🎫
  11. 11. Don’t fuck it up* * Golden rule at the V&A that no one talks about but everyone agrees
  12. 12. Bookings flow, 2017. © Victoria and Albert Museum
  13. 13. Bookings flow, 2017. © Victoria and Albert Museum New APIExisting API Ticketing platform Ecommerce platform Content management system
  14. 14. Chapter 3 @evaliparova @duncangough But why?
  15. 15. No idea how the data logic works across systems. We depend on others to access Galaxy. There’s only one test Galaxy environment. We don’t know what happens on ecommerce pages.
  16. 16. Chapter 4 @evaliparova @duncangough Why is it so complicated?
  17. 17. Contact Centre. Marketing. Membership. Learning. CRM. Third party. Digital Media. IT.
  18. 18. Taking the tech team to Contact Centre Galaxy training with Amrita Stefanie works with all systems Testing 23 event scenarios Open surgery sessions User testing
  19. 19. Tycho needs live data. @evaliparova
  20. 20. Chapter 5 @evaliparova @duncangough Are we there yet?
  21. 21. Bookings flow, 2017. © Victoria and Albert Museum New API Publish to new What’s On vam.ac.uk/whatson2 (hidden) Publish to old What’s On vam.ac.uk/whatson Make active
  22. 22. No idea how the data logic works across systems. We depend on others to access Galaxy. There’s only one test Galaxy environment. We don’t know what happens on ecommerce pages
  23. 23. Bookings flow, 2017. © Victoria and Albert Museum Publish to new What’s On vam.ac.uk/whatson2 (hidden) Go to test pages to check out thirdpartydev.co.uk/ whatson2/5431
  24. 24. The Reveal approach Content migration Tycho UAT Reload of test Magento event IDs Variable pricing scope change Gift Aid scope change End to end UAT Redirects Reveal new What’s On
  25. 25. No downtime at launch. @evaliparova @duncangough
  26. 26. Chapter 6 @evaliparova @duncangough Lessons learned
  27. 27. 1) Crack the logic and share it @evaliparova @duncangough
  28. 28. 2) Build a community around the product @evaliparova @duncangough
  29. 29. 3) Reveal and not launch the product @evaliparova @duncangough
  30. 30. Thank you. @evaliparova

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