Copyright 2011@STKI           Do not reproduce or copy                                                             11/19/2...
Copyright 2011@STKI             Do not reproduce or copy                                                                  ...
Copyright 2011@STKI             Do not reproduce or copy                                                                  ...
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Copyright 2011@STKI      Do not reproduce or copy                                             11/19/2011         Something...
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Copyright 2011@STKI              Do not reproduce or copy                                                               11...
Copyright 2011@STKI         Do not reproduce or copy                                                                      ...
Copyright 2011@STKI    Do not reproduce or copy                                                 11/19/2011          Will w...
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Copyright 2011@STKI             Do not reproduce or copy                                                                  ...
Copyright 2011@STKI        Do not reproduce or copy                      11/19/2011            The process tomorrow       ...
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What is happening now in IT.....

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Consumerized and Social IT
workers use technology outside of IT's control, and it's likely to be much better.
IT has to learn how to manage and take advantage of mobile, social, collaboration, and self-service technology.
XaaS "everything-as-a-service"
New IT service acquisition and consumption models.
Lean IT, cloud (bunker) models
App Internet 
new architecture that leverages cloud-tethered, context-aware mobile devices that interact with each other and our enterprises.
users are shifting away from the monolithic to small, tailored, and integrated bits of functionality that they can get as needed for whatever device.
Big Data
techniques and technologies that make handling data at extreme scale affordable
doing more, with more data, more cheaply.

Published in: Technology, Business
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What is happening now in IT.....

  1. 1. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 end of IT as usual: Let’s go for a walk going to change everything Dr. Jimmy Schwarzkopf Research Fellow jimmy@stki.info www.stki.info ` 2 Digitization is creating a second economy that’s vast, In 1930, Keynes wrote a famous essay automatic, and invisible—thereby bringing the biggest “Economic possibilities for our grandchildren” change since the Industrial Revolution Nicolaus Copernicus ` ` 1514 3 4 1
  2. 2. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Main Changers since 2000 What is happening ? • Shifts around changes in process or distribution: – Mobile phone versus Landline – Google Search versus Catalog – Online Trading/Travel versus Broker/Agent – Multi-touch screen versus stylus/keyboard ` ` – iPad/Tablet versus PC – Kindle/eBook versus Paperbook – Online News/Streams versus Newspaper – Email/SMS/Facebook versus Mail/Telephone Products and Services in IT Big change or IMPLOSION First Technological Implosion Second Technological Implosion 1982-1986 2011 -2015 • PC Ecosystem • No-wintel Devices Ecosystem • Client/server Ecosystem • Client/server V2 Ecosystem • LAN/WAN Ecosystem • Cloud Services Ecosystem • Internet/Web Ecosystem • Analytic tools/appliances for data • X86 Ecosystem management Ecosystem ` • Relational DBMS Ecosystem ` • NO-SQL DBMS Ecosystem • Social Commerce Ecosystem 8 2
  3. 3. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 5th Generation Of Computing Albert Einstein said about IT: 1970s 1980s 1990s 2000s 2012+ Autocratic Personal: Web: SOA: Consumerization: Centralized Computing ` ` 10 Will IT change ? Will CIO’s ? What is happening to IT out there ? • logically structured thinking; • unstructured approach to tasks analyzing and controlling (multitasking); emotional processes responses; social being ` ` 11 3
  4. 4. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Main Tech Game Changers 2011: my pocket’s contents • Consumerized and Social IT – workers use technology outside of ITs control, and its likely to be much better. – IT has to learn how to manage and take advantage of mobile, social, collaboration, and self-service technology. • XaaS "everything-as-a-service" – New IT service acquisition and consumption models. – Lean IT, cloud (bunker) models • App Internet – new architecture that leverages cloud-tethered, context-aware mobile devices that ` ` interact with each other and our enterprises. – users are shifting away from the monolithic to small, tailored, and integrated bits of functionality that they can get as needed for whatever device. • Big Data – techniques and technologies that make handling data at extreme scale affordable – doing more, with more data, more cheaply. In 2012 : we will carry only 1 Something’s Happening Here Personal Computers ` ` Personal Computing 4
  5. 5. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Something’s Happening Here ‘Hierarchy of Needs’ Revisited? 1943 – Maslow 2011 – 20xx Personal Computers Self- Actualization Personal Computing Esteem ` ` Shelter Belonging Safety Food / Water Physiological Personal Computing Game Changer IT is Consumerized ………. Consumerized IT • “Personal” connectivity • Personal Mobile Computing • Cloud based applications ` ` Knowledge Individuals • Always connected • Technology Savvy • Multitasked 19 20 5
  6. 6. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 IT is Consumerized ………. Things my grandson taught me: • Touch screens change the way we see the world – He has never used a mouse only devices with touch screens, which is why he assumes that any screen is a touch screen – He prefers to navigate surfaces to retrieve information instead of diving into nested structures. • Voice (Siri is a huge deal) – We talk to our phone all the time – so it should understand us, and pull up some good animal videos when we ask. • Linear TV is dead ` – We passively consume TV without interruption, ads and whats next. ` – For kids today TV is about watching what they want, when they want • Games are social – Bakery Story • The alive web will be huge: – You don’t just call people to talk to them, you call people to share an experience, show them your room and generally spend time together • Turntable.fm • Google’s Hangouts 21 Consumerization is redefining how STKI’s Jewish “philosopher” of the year organizations provision IT • Up to 2011, IT ordered and • In 1959, Prof. Drucker coined the term delivered technology and the “knowledge worker” business used it. • Now employees are solving business problems using technology ` ` that they master first at home and then bring to work. • In 2011 we can coin the term: • IT must find ways to accommodate this self-provisioned technology. “knowledge individual” 24 6
  7. 7. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 How does the knowledge individual make Future “retail” environment decisions today: • U.S. Patent and Trademark Office published a new patent application entitled • “Social Networking in Shopping Company sends Environments” “future rewards” ` ` 25 26 Are You Ready for the New Game Changer Peer-to-Peer Economy? E-bizz transactions happen between individuals or a group of individuals and not only between corporations and individuals. ` ` 196,802 soho ( up to 9 companies employees) 27 7
  8. 8. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Simple business app Mobile payment app market is booming Square handles security and meets all PCI security standards to ensure payments are safe and secure. ` ` 29 30 E-bizz Game Changer New IT department ` ` IT Unbundled and Embedded in Business Services 32 8
  9. 9. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Do what Clients want? Do what Clients want? ` ` Packaged Software vs. Gap Analysis vs. System Analysis Custom-Developed Systems Source: ComputerEconomics 2011 Client needs Gap Analysis ~90% quite happy 17% maintenance = 37% Large Orgs somebody else headache Percentage of application functionality from custom-developed systems 30% Midsize Demands mng, design, ` develop, testing Different needs  Gap Analysis ` Time Organizations attention time: Large Orgs 63% • Project mng Percentage of application functionality from • Regulation commercial software packages Midsize 70% • ~17% Maintenance 9
  10. 10. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Two New IT functions: The new IT manage the flow of products, services and information • Business Relationship • Bunker Manager Manager – Does more and at a higher – Defines value from the quality, but with less customers perspective and effort, cost and delivery expresses value in terms of – Thinks about constantly a specific product or service improving the flow of – People he has: ` value through processes ` • Service Architects/Designers – Eliminates waste so all • Collaboration and Social activities create value for Media Specialists the customer by • Business Intelligence breakthrough and Client/user Architects continuous improvement • Business Technology projects Brokers/Analyst Packaged Application Building of a lean IT “bunker” Bunker Architectures ` ` 40 10
  11. 11. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 4 types: Enterprise Clouds Who will be the winner (PaaS)? Curated Developer ` ` Platform Over ¾ of vendor (new) applications will be developed using PaaS ecosystems 2011-2012 41 42 CURATED COMPUTING tech wars or religion wars ` ` 43 44 11
  12. 12. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Growth: Digital Highway Availability of cellular and line high-speed broadband Broadband related growth (innovation) and availability of several (>2) aquatic lines to Italy will bewill push differentiator in 2010-2012 the big INNOVATION 2012-2014 ` ` 45 Growth: Digital Highway Growth: Digital Highway Availability of cellular and line high-speed broadband Availability of cellular and line high-speed broadband Broadband related growth (innovation) and availability of several (>2) aquatic lines to Italy Broadband related growth (innovation) and availability of several (>2) aquatic lines to Italy will bewill push differentiator in 2010-2012 the big INNOVATION 2012-2014 will bewill push differentiator in 2010-2012 the big INNOVATION 2012-2014 ` ` 12
  13. 13. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Game Changer The Web Is Dead. Long Live the Internet The App Internet: New OS for the internet ` ` 49 50 Mobile Appliances as “internet OS client” And wow wow wow (from GPS or cell antennas) ` ` (from Google) (from Waze) (from Google Streets) 51 52 13
  14. 14. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Consumer Cloud Applications Game Changer Post PC era: New generation of appliances ` ` Google Docs offline By 2013: 100 million tablets 1 billion smartphones 54 When will we have “Industrial Information” Machines ? The rule: +/-30 years It takes time not only for people to adopt technologies into their daily routines but also for technologists to figure out how to make things 33 years ` ` The Austin 7 was produced from 1922 through to 1939 The Karl Benz Patent Motorwagen 1885,. by the Austin Motor Company. 55 56 14
  15. 15. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 User Interface Revolution – Touch / Sound / Move Era Say hello to the coming “invisible interfaces” 2012: Sound is in Wireless Connected Sound Speakers Car Audio Recognition + Understanding Noise Cancellation Sound ` ` Creation + Sharing 4B+ Bluetooth Enabled Devices ONLINE AUDIO 2012: Face recognition is in Kindle Fire as a ???? ` ` $199.00 15
  16. 16. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 What about Productivity Software for What do people want ? non-wintel machines? ` ` Game Changer Client Devices Mobile Apps: Client/Server V2 1. Most apps work on/off line The value of mobile is in the apps Terminals V 2 2. Most of the time connected 3. Uses cloud/local applications WEB/Browser client "specialized local apps running in conjunction 2 types of applications: 1. Off-line: processing and with cloud-based services (private/public) " storage local 2. Always connected: Client/Server V1 across smartphones, tablets, and other ` browser based applications ` 2 types of applications: 1. Off-line: processing and storage local location aware devices Terminals V1 2. Always connected : data and Always connected processing @server; GUI++ @client I/O only at the local ADVANCES/COST 1. Communications/networking 2. Processor/storage 3. Power /battery 63 16
  17. 17. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Will we ever get an answer? Two types of “personal computing” Who wins the HTML5 vs. Native SDK debate? ` ` Location aware apps In the future? ` ` People Connected applications based on connections 17
  18. 18. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Web 3.0 Game Changer BIG DATA Information over Process Information management, data analytics, and knowledge worker enablement In this information age, the firms ` ` that best turn information to their Web 1.0: involved go search, get data and some limited interactivity advantage will dominate their Web 2.0: involves real identities and real relationships competition. And big data will play Web 3.0: will be real identities generating massive amounts of data a big part in helping them do it. 69 70 Big Data Analysis From Data to Information ERP Core BI Finance HR ` ` Logistic Your Very Strategic Competitive Advantage “Core of core” is HERE 71 18
  19. 19. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 WEB 3 marks the transition from the left Very high volume, high speed, unstructured brain to the right brain data analysis • The focus is verbal, processing • Focuses on the visual, and information in an analytical and processes information in an sequential way, looking first at the intuitive and simultaneous way, pieces then putting them together looking first at the whole picture to get the whole. then the details. non-verbal and intuitive, verbal and analytical using pictures rather than words. ` ` 74 Big Data Where do we use BIG DATA tools • what is big data? • What is new about big – techniques and data? technologies that make – firms effectively utilize less handling data at than 5% of available data extreme scale affordable – The other 95%. was simply too expensive to deal with – It is about big volume, velocity, variety, and ` – Big data is affordable but ` variability requires new processes and may totally redefine – Only when at least 2 of the data governance 4 characteristics above are together that big data becomes attractive http://blogs.forrester.com/brian_hopkins 19
  20. 20. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Game Changer (GALIT) IT vs. Consumerization • Web 2 + 3 + 4 • Social Capital Management • Social Networks • Crowd Sourcing • ` ` Facebook 77 78 Our life style and expectations have Beyond Social Media changed It’s okay to fail as long as you do it quickly Your Enough People do employees already business with need to be with the ` people, not ` digital useless companies citizens, email too chains Business users have better technology at home than at work; bring their own mobile devices to work; expect constant access to workplace info Your workforce is mobile and loving it 79 80 20
  21. 21. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Gamification AND Future Enterprise SW Social Business User Experiences Game-like mechanisms can improve engagement and participation in the enterprise • Training • Knowledge sharing ` • Customer loyalty programs ` • Virtual goods and currencies Gamification – a new Sherriff in town! 81 82 Foursquare PlayNice.ly Points Badges Leaderboards tracking, feedback goals, rewards competition ` ` You have an activity you wish your users to do and therefore give points for it. You have badges or levels users get for certain points or activities. And to create some add game elements to work tasks, which »gameifies« software debugging with points and competition between users, you throw in a leaderboard for good measure badges earned for the number and quality of bugs you report. 83 84 21
  22. 22. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Mint.com BarcodeHero ` ` bring the concept of »checking in« from Foursquare or Gowalla to stores or set yourself financial goals and track your progress towards them products in stores, again complete with points, leaderboards and other game elements 86 Future “retail” environment When Telco Becomes A Better Bank • U.S. Patent and Trademark Office published a new patent application entitled • “Social Networking in Shopping Environments” ` ` Mobile Payments without App Store - Perfect Sense 87 88 22
  23. 23. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Facebook Places Location based services The check-in icon only shows up on the day of the event and only when users are geographically close to the specified address. ` ` 89 90 Find us on Facebook The reality today ` ` Resource: Commonwealth Bank 91 91 23
  24. 24. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 Reality today New reality ‫משכנתא‬ ‫טאבו‬ ‫בנקים‬ ‫טאבו‬ ‫מנהל מקרקעי ישראל‬ ‫משכנתא‬ ‫חברת חשמל‬ ` ` ‫עורכי דין‬ ‫בנקים‬ ‫חברת בזק‬ New reality The process today 1. Taboo, Bank.. 2. Organization 3. Scanning ` ` 4.1 Computer 4.2 Disk 4.3 Return files or destroy them Resource: Commonwealth Bank 24
  25. 25. Copyright 2011@STKI Do not reproduce or copy 11/19/2011 The process tomorrow Ecm- new reality A world without paper ` ` THANK YOU ` 25

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