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STKI Israel IT Market Study 2019-2021

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STKI publishes and distributes its yearly research (since 1992) on the Israeli IT scene, at its yearly summit. The study includes analysis of usage and sale of hardware, software and value added services to enterprises (government, public and private) in Israel

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STKI Israel IT Market Study 2019-2021

  1. 1. 1 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph STKI 2019 Israeli IT Market Study 2 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 3 20 87 126 272 164 134 1 2 STKI IT Knowledge Integrators Company Confidential Page 1 of 177
  2. 2. 3 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph • Over 28 years of experience in the IT analyst sector and thousands of annual face-to-face interviews with key industry participants have enabled STKI analysts to establish solid, long- standing relationships with customers. • STKI customers include major IT organizations (government, financial institutions, telecoms, manufacturing, medical, education, etc.) and IT suppliers/vendors (infrastructure and software suppliers, consulting and professional services firms). • STKI works closely with vendor senior management (strategy, business development, and marketing). Where end users are concerned, analysts meet with CEOs, CFOs, CMOs, CDOs and CIOs (as with all levels of IT decision making) thereby attaining complete information of their technology as well as their business needs. STKI's mission is to advise and analyze users of business technologies as well as their suppliers while conducting original research and providing advisory services regarding all parts of the technology puzzle. • Founded in 1992, STKI is the leading business technologies market research and strategic analyst firm in Israel. Founded in 1992, STKI is the leading business technologies market research and strategic analyst firm in Israel. 4 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph • Dr. Schwarzkopf has worked during the last 40 years in all areas of Computer Information Services: • As an Industry Analyst at META Group (Israeli Research Manager) and was named a META Group Research Fellow. • As an academic researcher in Entrepreneurship Sciences; has published and presented in several international IT and Management Conferences • Editorial Board Member of the academic journal "International Journal of Opportunity, Growth and Value Creation". • As a consultant in Arthur Andersen Consulting (USA), Booz Allen (USA) and Kesselman & Kesselman (Israel) • As a systems professional in SCS Computers and the R&D Unit of the Israel Defense Forces. • As a marketing professional in Digital Equipment Corporation. • As a teacher/mentor in the MIS department / Tel-Aviv Yafo Academic College and the Computer School of the IDF. • As an entrepreneur founding three companies in the IT arena: STKI and companies in the areas of store/forward mail and office systems. • Dr. Schwarzkopf served on the Board of Directors of Ashot Ashkelon Industries, served as President of the Gymnasia Herzelia Association, Co-founder of the Mashov Political Movement and was a member of the Central Committee of the Labor Party. Major (Rav-Seren) in the reserves, Israel Defense Forces (where he served in an elite unit and later in the R&D unit). Registered Engineer (IS22881), member of MENSA Israel. • Dr. Schwarzkopf received BSE and MSE degrees (Systems Engineering) from the University of Central Florida. Received a MSIA (Management Information Systems) and ABD (PhD Program) in Systems Science (received (twice) the William Larimer Mellon Scholarship/Award) from Carnegie Mellon University. His doctorate (DM-Management/ Entrepreneurship) he received from Weatherhead School of Management at Case Western Reserve University. Dr. Jimmy Schwarzkopf, Research Fellow , STKIDr. Jimmy Schwarzkopf, Research Fellow , STKI 3 4 STKI IT Knowledge Integrators Company Confidential Page 2 of 177
  3. 3. 5 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph Face-to-face meetings STKI Analyst House Calls (for both users and vendors) CIO STKI "Help Desk" Inquiries Surveys Strategic Marketing & Positioning Round Tables for users Vendor Discovery Series (Newsletters and workshops) Vendor Innovation Workshops In-house Workshops CIO Annual Bootcamp CTO Annual Bootcamp Brainstorming (based on Design Thinking) Workshops STKI Annual Summit STKI services include 6 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 5 6 STKI IT Knowledge Integrators Company Confidential Page 3 of 177
  4. 4. 7 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph STKI Research Results: 1. IT Trends 2. Surveys about organizational issues 3. Round Table Summaries 4. Industry IT Budgets 5. IT Market Forecasts by category 6. Vendor Tiers by category 7. Product Positioning 8. Staffing Ratios http://index.stki.info/ 8 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph STKI Methodology: equilibrium model The sum of all IT expenditures (from users) has to be equal to all IT sales (from vendors). most research firms are either a "demand-based" (market information based on data from users of IT) "supply-based" (market information based on data from IT vendors). STKI is one of the only research firms using an equilibrium model and the only one in Israel. 7 8 STKI IT Knowledge Integrators Company Confidential Page 4 of 177
  5. 5. 9 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph In order to calculate the “IT Market” (what is bought/sold in Israel) What users bought? From whom? Why? What users bought? From whom? Why? Technology Users Technology Users Technology Vendors how much did they sell? to whom? for how much? competitors? how much did they sell? to whom? for how much? competitors? 10 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph › Yearly revenues of hardware sales and hardware maintenance › Yearly revenues of software licenses, software maintenance and cloud usage. › We are learning how to account only for enterprise cloud usage in Israel for IT departments. › Differentiation between new projects and continuing projects (New projects count more) › Distinguish between work done by the vendor's employees and work outsourced to other vendors. The revenue should be transferred to the vendor actually doing the work. › Differentiate revenues from projects done in fixed price, cost plus (SLA defined) , managed services and those done by staff augmentation (non SLA) projects. › Differentiate value of work done by high level internal professionals in a project versus that done by staff augmentation employees in the clients IT department. › We do not include any work/ products for OEMs and military non-IT projects. Our study looks at any vendor value (products/services) sold to enterprises (also government & security) in Israel; taking into account the client’s view/mindshare of value delivered 9 10 STKI IT Knowledge Integrators Company Confidential Page 5 of 177
  6. 6. 11 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 12 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph VARs or Partners: NO double bookings for IT Market Size Forecasts 11 12 STKI IT Knowledge Integrators Company Confidential Page 6 of 177
  7. 7. 13 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 14 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph Over 150 categories Over 150 categories 13 14 STKI IT Knowledge Integrators Company Confidential Page 7 of 177
  8. 8. 15 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 456 IT VENDORS in Israel 456 IT VENDORS in Israel 16 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 16 Area company occupies in the circle is not relevant and has no meaning. STKI has signed NDAs with the vendors (revenues, projects) and we tried to minimize opportunities for backward engineering of the data . 15 16 STKI IT Knowledge Integrators Company Confidential Page 8 of 177
  9. 9. 17 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph Israeli Positioning 18 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph Methodology for “Israeli Positioning” This is NOT a technological or functional positioning and SHOULD NOT be used as such. This positioning is intendent to reflect ONLY THE DEGREE to which a product is PRESENT AND SUPPORTED IN ISRAEL Focused on the enterprise sector (not SMB)  X axis (Market Presence): Installed base; New sales; Mindshare  Y axis (Local Support): Number and quality of Sis; localization; local R&D  Vendors to watch: New players that only recently entered the market and therefore cannot be evaluated against longtime players  Global leaders: marked according to international analyst firms 17 18 STKI IT Knowledge Integrators Company Confidential Page 9 of 177
  10. 10. 19 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 19 stki 20 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 20 ISRAEL 2019 02 Companies, Business Activity and Economy 19 20 STKI IT Knowledge Integrators Company Confidential Page 10 of 177
  11. 11. 21 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 21 22 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 22 lsrael's economy is performing strongly Real GDP developments lndex 2000 = 100 180 lsrael Israel's economy continues to register remarkable macroeconomic and fiscal performance. Growth is strong and unemployment low and falling. With low interest rates and price stability, financial policy is 170 160 150 140 130 120 110 100 OECD prudent, and public debt is comparatively low and declining. The external position is solid, thanks to a dynamic high-tech sector. The average standard of living is improving, mainly due to higher employment rates. Continued accommodative macro policies and planned investments in the offshore gas fields in the 2000 2002 2004 2006 2008 2010 2012 2014 2016 Source: OECD, Economic Outlook Database. 1 2 http://dx.doi.org/10.1787/888933672743 coming years will spur further growth. Against this backdrop, Israelis remain on average more satisfied with their lives than residents of most other OECD countries. lncome inequality has fallen, but economic disparities and a lack of social cohesion persist • The economy is strong • Growth will continue in 2019 (despite a temporary slowdown in mid-2018), and will cool down in 2020. • Reforms needed of the public transport infrastructure • Income inequality has fallen, but economic disparities and a lack of social cohesion persist • Expansionary fiscal policy and low interest rates (0.25%) will boost domestic demand. • Growing regional geopolitical tensions could stop GDP growth • Faster-than-expected development of offshore gas fields andnew gas export deals could boost GDP growth 21 22 STKI IT Knowledge Integrators Company Confidential Page 11 of 177
  12. 12. 23 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 23 24 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 24Economic Data for Israel 2 23 24 STKI IT Knowledge Integrators Company Confidential Page 12 of 177
  13. 13. 25 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 25 Economic Data for Israel 3 26 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 26The Global Risk Landscape 2019 25 26 STKI IT Knowledge Integrators Company Confidential Page 13 of 177
  14. 14. 27 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 27 28 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 28 27 28 STKI IT Knowledge Integrators Company Confidential Page 14 of 177
  15. 15. 29 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 29 30 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 30 29 30 STKI IT Knowledge Integrators Company Confidential Page 15 of 177
  16. 16. 31 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 31 Global Competitiveness Report 32 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 32 • The country has grown to become one of the world’s innovation hubs (10th globally). • Israel spends the most of any country in the index on R&D (4.3% of GDP), and is where entrepreneurial failure is most accepted and innovative companies grow the fastest. • It can also rely on an extremely educated workforce, with an average of 13 years of schooling (8th globally) and where people acquire the appropriate skills that employers are looking for (2nd globally). • This pool of talent is well integrated into the job market thanks to the low level of taxes on labor (5.9% of companies’ profits), near-equal participation of women (6th globally) and reliance on professional management (19th). • A well-developed financial sector (22nd), with the second-best availability of venture capital in the world, also supports a flourishing and innovative private sector. • Dynamism of domestic markets could be hindered by the presence of large groups (51st globally in terms of dominance of few large companies), although competition within the service sector, particularly in professional services, remains vibrant (31st). Global Competitiveness Report Israel score of 76.6 (20th globally) 31 32 STKI IT Knowledge Integrators Company Confidential Page 16 of 177
  17. 17. 33 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 33 trade facilitation comparison Israel 2019: 34 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 34 Israel 2019: exports 33 34 STKI IT Knowledge Integrators Company Confidential Page 17 of 177
  18. 18. 35 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 35 Figure 2. Well-being outcomes are mixed A. Better Life lndex,1 2017 edition B. Gap vis-a-vis the OECD upper half2 Subjective well-being Income and wealth 10 Jobs and earnings Israel % points 0 8 6 Personal security 4 2 0 Environmental quality Civic engag. & governance Social connections Housing Work-life balance Health status Education and skills OECD Labour utilisation GDP per capita Hourly productivity 2000 2005 2010 2015 -5 -10 -15 -20 -25 -30 -35 -40 -45 : OECD (2018), Economic Policy Reforms: Going for Growth (forthcoming Well-being Data Outcomes (confusing) %underOECDaverage OECD average 36 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 36 35 36 STKI IT Knowledge Integrators Company Confidential Page 18 of 177
  19. 19. 37 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 37 Tunisia Arab system Brazil Indonesia Jordan Turkey Albania lsrael1 European Union OEC D Hebrew system1 productivity 500 475 450 425 400 375 350 Education outcomes are poor for disadvantaged groups Average overall PISA score, 2015 To foster stronger social co complementa ry re form s infrastructure and educatio strengthening product marke productivity in sheltered sec infrastructure deficit, especi which causes considerable ro air quality, impedes access to accentuates spatial segrega groups living in peripheral zo in disadvantaged areas, espe improve job prospects and 1. Haredi boys did not participate in the PISA test, as they do not study the required material. Results are thus overestimated. Source: OECD, PISA Database; Shoresh (2017), Shoresh Handbook 2017: Education and its impact in Israel. 1 2 http://dx.doi.org/10.1787/888933672724 reforms and more public in would improve the skills of H especially women, allowing th in high value-added sectors. 1. Defined as the S90IS10 disposable income share ratio, i.e. the share of all disposable income received by the top decile divided by the share of the bottom decile. 2. Poverty rate relative to threshold of 50% of median disposable income. Source: OECD (2017), Income Distribution Database, Israel 2019: Inequality and poverty remain high 38 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 38 poverty in Israel Israel 2019: 37 38 STKI IT Knowledge Integrators Company Confidential Page 19 of 177
  20. 20. 39 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 39 OECD, Economic Outlook Database; Bank of Israel. 1 2 http://dx.doi.org/10.1787/888933672895 Figure 10. The labour market continues to tighten A. Cyclical slack has been used up B. Wage growth and job vacancies % of labour force 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 Involuntary part-time workers Marginally attached workers Unemployment rate NAIRU1 % of labour force 16 14 12 10 8 6 4 2 % change2 6 5 4 3 2 1 0 -1 -2 Nominal wage growth Real3 wage growth Job vacancy ratio % of total employees 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 2000 2002 2004 2006 2008 2010 2012 2014 2016 2010 2011 2012 2013 2014 2015 2016 2017 Labor MarketIsrael 2019: 40 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 40 participation in labor force Israel 2019: 39 40 STKI IT Knowledge Integrators Company Confidential Page 20 of 177
  21. 21. 41 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 41 The leading items ordered by Israelis were clothing and footwear, vitamins, cosmetics, kitchen accessories, electronics, computers and gadgets. The leading retailer was Ali Express (50 percent of orders). Followed by eBay, while the biggest jump in orders was identified in Amazon , Asos and British clothing merchants Next (Next even has a Hebrew website and is a particular favorite among Israeli moms buying clothes for their kids). Most packages arriving in Israel originated in China, the United States and the United Kingdom. Residents of Israel’s 20 largest cities got around 43 million packages Tel Aviv residents ordered the largest net amount of packages in 2018 (5.1 million, averaging 9.53 parcels per person). 2018 was a record-breaker in the field of online commerce (from abroad) During 2018 more than 65 million packages were delivered from abroad, weighing a total of 14,100 tons 42 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 42 TOURISM 41 42 STKI IT Knowledge Integrators Company Confidential Page 21 of 177
  22. 22. 43 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 43 • 7.6 million one-time departures in 2017 • That’s up 12% from the 2016. • Nearly half the population, or 3.8 million Israelis, departed the country at least once in 2017. • That stands among the highest rate of international travel in the world, signs of the increasing number of low-cost airlines servicing the market (look at the graph) 44 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 44Israel 2019: Jobs dashboard of labor market performance 43 44 STKI IT Knowledge Integrators Company Confidential Page 22 of 177
  23. 23. 45 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 45 Israel 2019: 46 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 46 45 46 STKI IT Knowledge Integrators Company Confidential Page 23 of 177
  24. 24. 47 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 47 • 6,740,287 Internet users in Dec, 2018, 78.5% penetration • 5,800,000 Facebook subscribers in Dec, 2017, 67.6% penetration • Mobile Speed: 20.79 Mbps Down load - 12.58 Mbps Up load (2018 Avg.) • Fixed Broadband Speed: 52.54 Mbps Down load - 10.69 Mbps Up load 48 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 48 48 Bank of Israel Annual Report 2018 47 48 STKI IT Knowledge Integrators Company Confidential Page 24 of 177
  25. 25. 49 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 49 49 50 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 50 50 49 50 STKI IT Knowledge Integrators Company Confidential Page 25 of 177
  26. 26. 51 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 51 51 52 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 52 52 51 52 STKI IT Knowledge Integrators Company Confidential Page 26 of 177
  27. 27. 53 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 53 53 Israel 2019: 54 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 54Number of Companies (paying employee taxes) in Israel 53 54 STKI IT Knowledge Integrators Company Confidential Page 27 of 177
  28. 28. 55 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 55 small size of firms (market) affects productivity Israel 2019: theoretically this small market has to carry a price penalty but….. 56 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 56 State of the Economy Index* Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 55 56 STKI IT Knowledge Integrators Company Confidential Page 28 of 177
  29. 29. 57 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 57 State of the Economy Index reflects the economy’s difficulty in increasing the volume of production, (low supply of qualified workers) so the country needs to provide a larger share of the demand from outside sources. 58 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 58 57 58 STKI IT Knowledge Integrators Company Confidential Page 29 of 177
  30. 30. 59 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 59 ISRAEL 2019 Startup Scene in Israel 60 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 60 Israel’s Innovation Special Sauce 59 60 STKI IT Knowledge Integrators Company Confidential Page 30 of 177
  31. 31. 61 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 61 • #1 country with Nasdaq-listed companies except the U.S. and China • #1 country in terms of VC Investment per Capita and as a % of GDP • #1 country in terms of startups concentration: there’s 1 startup for every 400 people and 1 startup each 19km2 • #1 startup ecosystem after the US according to the Compass Global Startup Ecosystem Ranking • #1 country in terms of R&D employees concentration: 140 per 10,000 (the U.S. comes in second with 85 per 10,000) • #1 country in terms of high-tech employees concentration: 250 000 high tech employees (around 1 per 10 working people) • #1 in the production of scientific papers • #1 out of 148 economies in innovation abilities, #2 in entrepreneurship and #3 in global innovation according to the IMD Competitiveness Yearbook • #1 out of 60 leading economies around the world for technological and scientific abilities according to the annual Global Dynamism Index (GDI) • #2 on the World Economic Forum • #2 most highly educated country in the world according to WSJ • #4 in its ability to attract foreign investors according to Deloitte • #5 in the number of patents per capita • #10 on the Bloomberg Index Israel 2019 Startup and R&D Ecosystem ResultsIsrael 2019 Startup and R&D Ecosystem Results 62 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 62 • It has grown from 7% of total employment in 1995 to 9% in 2014, (12% of employment in the business sector), which is more than double the OECD-country median. • Its share of GDP increased from 6.5% to 11.4% during this period, • It experienced stronger growth in services than in goods. • Services accounted for two-thirds of the value added produced in the high-tech sector • Since 2010 high-tech industry expansion has been about half that of the rest of the economy. It is no longer been the engine of growth. • Production in this sector, which exceeded 13% of GDP in 2009, fell by 1.7 percentage points and its share in exports stopped increasing. • Many Israeli tertiary graduates are employed in jobs not matching their field of studies (there is no public quality analysis concerning colleges & universities outcomes) • The most significant challenge facing the sector is the lack of supply of skilled labor • The government is trying to increase the number of college & university students with technology- oriented majors by 40% within five years (Israel Innovation Authority, 2017). The high-tech sector share of the Israeli economy 61 62 STKI IT Knowledge Integrators Company Confidential Page 31 of 177
  32. 32. 63 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 63Only four of 100 startups succeed; Only four of 500 are successful growing independently The good news: It is not necessary to raise capital to build a successful startup – 17% of successful startups did not raise capital from investors The bad news: Investment does not a guarantee success for a startup – 41% of venture-backed startups shut down or are sold at a loss; and fewer than 9% prove successful, 46% of Israeli startups stop operating within 3.5 years on average, 71% of successful companies are acquired; Only 139 companies that are active today can be considered successful https://www.ivc-online.com 64 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 64 63 64 STKI IT Knowledge Integrators Company Confidential Page 32 of 177
  33. 33. 65 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 65 66 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 66IVC-ZAG Analysis of Israel 2018 High-Tech Capital Raising Trends • Six-year consecutive growth in Israeli high-tech capital raising—120% more compared to 2013 • 5 financing rounds (each over $100m) captured 13% of the annual amount • VC-backed deals totaled $4.7 billion in 2018—number of VC-backed deals dropped first time since 2014 • Sluggish investment activity of Israeli VC funds - lowest since 2014 65 66 STKI IT Knowledge Integrators Company Confidential Page 33 of 177
  34. 34. 67 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 67Israel Hightech Funding Landscape 68 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 68 67 68 STKI IT Knowledge Integrators Company Confidential Page 34 of 177
  35. 35. 69 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 69Israel Fintech Landscape 70 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 70 69 70 STKI IT Knowledge Integrators Company Confidential Page 35 of 177
  36. 36. 71 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 71 72 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 72 71 72 STKI IT Knowledge Integrators Company Confidential Page 36 of 177
  37. 37. 73 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 73 74 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 74Israel’s Mobility Landscape 73 74 STKI IT Knowledge Integrators Company Confidential Page 37 of 177
  38. 38. 75 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 75 76 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 76 75 76 STKI IT Knowledge Integrators Company Confidential Page 38 of 177
  39. 39. 77 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 77 78 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 78 77 78 STKI IT Knowledge Integrators Company Confidential Page 39 of 177
  40. 40. 79 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 79 80 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 80 79 80 STKI IT Knowledge Integrators Company Confidential Page 40 of 177
  41. 41. 81 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 81 82 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 82 81 82 STKI IT Knowledge Integrators Company Confidential Page 41 of 177
  42. 42. 83 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 83 84 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 84 83 84 STKI IT Knowledge Integrators Company Confidential Page 42 of 177
  43. 43. 85 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 85 86 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 86 85 86 STKI IT Knowledge Integrators Company Confidential Page 43 of 177
  44. 44. 87 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 87 ISRAEL 2019 IT Budgets by Industry 88 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 88IT Budgets according to INDUSTRIES 1 87 88 STKI IT Knowledge Integrators Company Confidential Page 44 of 177
  45. 45. 89 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 89 industry change from 2018 fin other 29.03% telecomm 13.04% media 11.11% banks 10.87% IT local vendors 9.09% transport 7.35% high tech 7.01% government 5.95% insurance 3.70% security 2.29% education 1.03% manuf -1.71% utilities -2.33% health -2.86% retail -3.36% SMB/SME -6.10% industry Budgets 2019 government $1,727 banks $1,020 high tech $901 manuf $860 security $537 insurance $420 fin other $400 SMB/SME $385 transport $365 health $340 education $295 telecomm $260 retail $230 utilities $210 media $200 IT local vendors $180 IT Budgets according to INDUSTRIES 2 90 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 90 industry Market size public $2,899 financial $1,840 manuf/ retail $1,090 high tech/ IT $1,081 utilities/ transport $575 telecomm/ media $460 SMB $385 IT Budgets according to INDUSTRIES 3 89 90 STKI IT Knowledge Integrators Company Confidential Page 45 of 177
  46. 46. 91 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 91 92 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 92 What is Happening in Israeli IT (from the STKI Summit 2019 presentations) 91 92 STKI IT Knowledge Integrators Company Confidential Page 46 of 177
  47. 47. 93 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 93 Israel IT Market 2019-2022 GAME CHANGERS IN INDUSTRIES FINANCIAL HEALTH GOVERNMENT AGENTS OF TRANSFORMATION NEW BREED OF : CIOS VENDORS BIG PROJECTS FOR 2019-2022 ERP V2020 CORE REPLACEMTS 94 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 94 93 94 STKI IT Knowledge Integrators Company Confidential Page 47 of 177
  48. 48. 95 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 95 1. Advances in computing power together with societally changes 2. Usually at the same time a new “ecosystem of agents of transformation” is born: a. New breed of CIOs b. New breed of tech vendors 3. This “Agents of Transformation” are primed and equipped to drive change through innovation, culture and technology. What sets in motion an “IT TRANSFORMATION” 96 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 96 Lost decade 95 96 STKI IT Knowledge Integrators Company Confidential Page 48 of 177
  49. 49. 97 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 97Agents of Transformation v1 Tech Vendors 1975 - 1998 1. Around 1974-5, the abrupt transfer of US military equipment, aid, and technological ties, gave birth to local IT vendors 2. Birth of the independent software integrator houses 3. Birth of independent software distributors representing international and local software firms selling tools 4. Several internal “software departments” are sold to private hands (ie. Malam, Yael, Tadiran Information Systems) 5. Introduction of the concept of a multi-vendor IT environment 6. Introduction of PCs and Minis (DG Nova & Eclipse; DEC VAX & PDP, IBM S/36 & S/38 and others) 98 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 98Agents of Transformation v1 Tech Vendors 1975 - 1998 1. Around 1974-5, the abrupt transfer of US military equipment, aid, and technological ties, gave birth to local IT vendors 2. Birth of the independent software integrator houses 3. Birth of independent software distributors representing international and local software firms selling tools 4. Several internal “software departments” are sold to private hands (ie. Malam, Yael, Tadiran Information Systems) 5. Introduction of the concept of a multi-vendor IT environment 6. Introduction of PCs and Minis (DG Nova & Eclipse; DEC VAX & PDP, IBM S/36 & S/38 and others) 97 98 STKI IT Knowledge Integrators Company Confidential Page 49 of 177
  50. 50. 99 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 99Agents of Transformation v1 CIOs 1975 -1998 1. IDF employed exceptionally gifted youngsters with mathematics and cybernetics talents, for the development of first generation IDF IT. 2. Using Octal, PL/1, Adabas/Natural, Assembler and chinese gibberish (Hebrew letters) they developed clever programs and algorithms (some of which work until today) 3. Most IT units sat in one building and that pollinated innovation. 4. Highly experienced professionals in Mamram and other computer units entered the civilian market and wrote most of the “core” business applications that are working even today (finance, health, government, etc.) 5. Large groups of Mamram Alumni became CIOs of big organizations and CEOs of vendors. 100 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 100Agents of Transformation v1 CIOs 1975 -1998 1. IDF employed exceptionally gifted youngsters with mathematics and cybernetics talents, for the development of first generation IDF IT. 2. Using Octal, PL/1, Adabas/Natural, Assembler and chinese gibberish (Hebrew letters) they developed clever programs and algorithms (some of which work until today) 3. Most IT units sat in one building and that pollinated innovation. 4. Highly experienced professionals in Mamram and other computer units entered the civilian market and wrote most of the “core” business applications that are working even today (finance, health, government, etc.) 5. Large groups of Mamram Alumni became CIOs of big organizations and CEOs of vendors. 99 100 STKI IT Knowledge Integrators Company Confidential Page 50 of 177
  51. 51. 101 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 101Agents of Transformation v2 Tech Vendors from 2011 1. At the end of 2018 we have over 500 vendors (range from small boutiques, large supermarket vendors, holding companies that manage several vendors, global hardware, software and services vendors and global & local consulting firms) 2. Top 5 vendor’s revenues are close to 60% of the market and have kept their management teams together for several years. Regulators have allowed a series of M&As that help the big companies form an oligopoly. 3. Although most of the global companies are American, we start to see Indian vendors entering the market. 4. Global consulting firms have entered very successfully into the market 5. Given the small market and high cost of localization (language and regulation) we see very few global ERP and core applications 102 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 102Agents of Transformation v2 Tech Vendors from 2011 1. At the end of 2018 we have over 500 vendors (range from small boutiques, large supermarket vendors, holding companies that manage several vendors, global hardware, software and services vendors and global & local consulting firms) 2. Top 5 vendor’s revenues are close to 60% of the market and have kept their management teams together for several years. Regulators have allowed a series of M&As that help the big companies form an oligopoly. 3. Although most of the global companies are American, we start to see Indian vendors entering the market. 4. Global consulting firms have entered very successfully into the market 5. Given the small market and high cost of localization (language and regulation) we see very few global ERP and core applications 101 102 STKI IT Knowledge Integrators Company Confidential Page 51 of 177
  52. 52. 103 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 103Agents of Transformation v2 CIOs From 2011 1. The new “super” genius of the Israeli Tech Scene is a 8200 alumni. They are screened and picked because of their ability to learn quickly, adapt to change, succeed on a team and tackle what others see as impossible (so goes the legend). At the end of their service they usually go to one of the 5000 startups or start their own. 2. Another group that doesn’t come to IT are the alumni of the Technion, Hebrew, Tel-Aviv and Ben Gurion Universities. They go to research groups or startups. 3. IT recruits from other units in the IDF and of the several colleges that offer IT and CS degrees. 4. CEOs have started to find qualified CIOs from the business side and by doing this the culture of the IT departments is changing. ECOSYSTEM OF 2nd TRANSFORMATION 104 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 104Agents of Transformation v2 CIOs From 2011 1. The new “super” genius of the Israeli Tech Scene is a 8200 alumni. They are screened and picked because of their ability to learn quickly, adapt to change, succeed on a team and tackle what others see as impossible (so goes the legend). At the end of their service they usually go to one of the 5000 startups or start their own. 2. Another group that doesn’t come to IT are the alumni of the Technion, Hebrew, Tel-Aviv and Ben Gurion Universities. They go to research groups or startups. 3. IT recruits from other units in the IDF and of the several colleges that offer IT and CS degrees. 4. CEOs have started to find qualified CIOs from the business side and by doing this the culture of the IT departments is changing. 103 104 STKI IT Knowledge Integrators Company Confidential Page 52 of 177
  53. 53. 105 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 105 this digital native individuals and their companies have created a gap between their rate of absorption of technology and the technology absorbed by enterprise IT 106 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 106 105 106 STKI IT Knowledge Integrators Company Confidential Page 53 of 177
  54. 54. 107 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 107 Finance Industry Health Services IndustryGovernment IT Everything as a Service GAME CHANGERS that cause technology to adapt, disrupt and transform enterprises 108 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 108 108 Pushing the market into developing new financial and technological instruments that will contribute to competition in the credit market and increased consumer well-being as they advance. Removing information gaps, leveraging existing information, and utilizing technological ability for informed analysis and learning in real time about the credit market will enable more correct pricing that is more in line with the risk to various layers of the credit market— households and small and medium businesses—thereby contributing to development of the market. Bank Israel changing the game in the Financial Services Industry Remarks by Bank of Israel Governor Prof. Amir Yaron (02/04/2019) 107 108 STKI IT Knowledge Integrators Company Confidential Page 54 of 177
  55. 55. 109 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 109 109 Pushing the market into developing new financial and technological instruments that will contribute to competition in the credit market and increased consumer well-being as they advance. Removing information gaps, leveraging existing information, and utilizing technological ability for informed analysis and learning in real time about the credit market will enable more correct pricing that is more in line with the risk to various layers of the credit market— households and small and medium businesses—thereby contributing to development of the market. Bank Israel changing the game in the Financial Services Industry Remarks by Bank of Israel Governor Prof. Amir Yaron (02/04/2019) 110 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 110 110 • Requiring the banks to establish a board of directors committee for technology and innovation • Enabling banking corporations to implement cloud computing technology without obtaining a permit • Implementing regulation of an Open Banking Standard in israel. • Allowing open banking for data aggregation from the customer’s accounts at various banks, cost comparison of financial services, etc. • Allowing banks to become aggregators (platforms) by offering financial value to the customer and financial intermediation, consulting regarding financial behavior, initiated financial actions (payments, savings, and so forth), and more • Customers will be able to use their bank’s website to access information on a nonbank payment card • Implementation of the EMV standard in the payment card settlement market. • Adoption of contactless payments via mobile phones, removing barriers for new payment players from Israel and abroad and • forcing keying in a PIN code when paying with debit or credit cards • Allowing banks and credit card companies to increase their use of outsourcing • Allowing small banks, new credit card companies, and new digital banks to compensate for the ‘disadvantages of small size’ through outsourcing.” • Allowing for hosting new financial institutions on computer infrastructures of existing institutions • Customers will be able to open a first bank account digitally from the age of 16 The Banking Supervision Department (Bank of Israel) is 109 110 STKI IT Knowledge Integrators Company Confidential Page 55 of 177
  56. 56. 111 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 111 111 • Requiring the banks to establish a board of directors committee for technology and innovation • Enabling banking corporations to implement cloud computing technology without obtaining a permit • Implementing regulation of an Open Banking Standard in israel. • Allowing open banking for data aggregation from the customer’s accounts at various banks, cost comparison of financial services, etc. • Allowing banks to become aggregators (platforms) by offering financial value to the customer and financial intermediation, consulting regarding financial behavior, initiated financial actions (payments, savings, and so forth), and more • Customers will be able to use their bank’s website to access information on a nonbank payment card • Implementation of the EMV standard in the payment card settlement market. • Adoption of contactless payments via mobile phones, removing barriers for new payment players from Israel and abroad and • forcing keying in a PIN code when paying with debit or credit cards • Allowing banks and credit card companies to increase their use of outsourcing • Allowing small banks, new credit card companies, and new digital banks to compensate for the ‘disadvantages of small size’ through outsourcing.” • Allowing for hosting new financial institutions on computer infrastructures of existing institutions • Customers will be able to open a first bank account digitally from the age of 16 The Banking Supervision Department (Bank of Israel) is 112 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 112 Government offices (local and central) will attempt the following projects ( ‫ממשלה‬ ‫החלטת‬1933 ) (30.08.2016) which have to be finished by 2022: a. Data must be open for citizens/companies to use (open by default) b. Interconnection between all government bodies (ask it only once) c. Personal page for individuals and companies that includes all local and central pertinent information (cuts all bureaucracy) d. Central cloud for all infrastructure DC e. Several bodies (Bituach Leumi, Shaam and others) will modernize their systems f. Most software projects done by the government will publish their code into the open source world g. All offices are starting new customer facing projects (digital)in the next 24 months ‫מס‬ ‫ממשלה‬ ‫החלטת‬'1933: ‫לציבור‬ ‫ממשלתיים‬ ‫מידע‬ ‫מאגרי‬ ‫והנגשת‬ ‫הממשלתי‬ ‫המידע‬ ‫העברת‬ ‫שיפור‬ 111 112 STKI IT Knowledge Integrators Company Confidential Page 56 of 177
  57. 57. 113 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 113 Government offices (local and central) will attempt the following projects ( ‫ממשלה‬ ‫החלטת‬1933 ) (30.08.2016) which have to be finished by 2022: a. Data must be open for citizens/companies to use (open by default) b. Interconnection between all government bodies (ask it only once) c. Personal page for individuals and companies that includes all local and central pertinent information (cuts all bureaucracy) d. Central cloud for all infrastructure DC e. Several bodies (Bituach Leumi, Shaam and others) will modernize their systems f. Most software projects done by the government will publish their code into the open source world g. All offices are starting new customer facing projects (digital)in the next 24 months ‫מס‬ ‫ממשלה‬ ‫החלטת‬'1933: ‫לציבור‬ ‫ממשלתיים‬ ‫מידע‬ ‫מאגרי‬ ‫והנגשת‬ ‫הממשלתי‬ ‫המידע‬ ‫העברת‬ ‫שיפור‬ 114 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 114 114 HMOs are preparing to use wearable device data, AI ( ML/DL0), Telemedicine and other tech that can help in early diagnosis, in treatment and even reduce health care costs 1. Personalized Medicine and “patient at home” require new data centric initiatives 2. Programable wearables that produce and transmit real time massive amounts of data a) Real-time analytics initiative to store and react to data coming in b) Artificial Intelligence initiative in order to make sense of that data, and track small changes as they happen and together with medical staff make personal diagnosis and treatment 3. Automating most of the processes (RPAs) in the backoffice and in the interaction between medical staff and patients 4. Many more 113 114 STKI IT Knowledge Integrators Company Confidential Page 57 of 177
  58. 58. 115 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 115 115 HMOs are preparing to use wearable device data, AI ( ML/DL0), Telemedicine and other tech that can help in early diagnosis, in treatment and even reduce health care costs 1. Personalized Medicine and “patient at home” require new data centric initiatives 2. Programable wearables that produce and transmit real time massive amounts of data a) Real-time analytics initiative to store and react to data coming in b) Artificial Intelligence initiative in order to make sense of that data, and track small changes as they happen and together with medical staff make personal diagnosis and treatment 3. Automating most of the processes (RPAs) in the backoffice and in the interaction between medical staff and patients 4. Many more 116 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 116 116 Hybrid IT is THE real game changer: • Array of à la carte technological options such as hardware, software, or services sourced from a blend of in-house and cloud vendors. • Open Source based solutions will best meet the needs of Hybrid IT environments . 115 116 STKI IT Knowledge Integrators Company Confidential Page 58 of 177
  59. 59. 117 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 117 1250 companies/ organizations with IT departments most of them will introduce hybrid cloud solutions SMBs that will make sure that they have all IT as “cloud” solutions most companies with older versions ERP CRM IT that will migrate to “cloud first” solutions organizations that will go to the cloud in next 5 years 118 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 118 1250 companies/ organizations with IT departments most of them will introduce hybrid cloud solutions SMBs that will make sure that they have all IT as “cloud” solutions most companies with older versions ERP CRM IT that will migrate to “cloud first” solutions organizations that will go to the cloud in next 5 years 117 118 STKI IT Knowledge Integrators Company Confidential Page 59 of 177
  60. 60. 119 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 119On-Prem, Hosted, PaaS and SaaS applications are not the same, very different 120 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 120On-Prem, Hosted, PaaS and SaaS applications are not the same, very different 119 120 STKI IT Knowledge Integrators Company Confidential Page 60 of 177
  61. 61. 121 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 121 OPEN-SOURCE SOFTWARE is quickly becoming standard among developers (they see how many other developers trust the specific software and so assess if will work for them) Vendors (although anyone can use, download, or modify the code for free) have 3 profitable options with this products: 1. implement and support the product, 2. teach about the product 3. make the product better in some way OPEN-SOURCE-CENTRIC software companies at the center of some major M&As • Salesforce acquired Mulesoft • Microsoft acquired GitHub • VMware acquired Heptio • IBM acquired Red Hat • Cloudera and Hortonworks merged • Elastic went public • Others…. Open Source is king in the Hybrid IT World 122 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 122 OPEN-SOURCE SOFTWARE is quickly becoming standard among developers (they see how many other developers trust the specific software and so assess if will work for them) Vendors (although anyone can use, download, or modify the code for free) have 3 profitable options with this products: 1. implement and support the product, 2. teach about the product 3. make the product better in some way OPEN-SOURCE-CENTRIC software companies at the center of some major M&As • Salesforce acquired Mulesoft • Microsoft acquired GitHub • VMware acquired Heptio • IBM acquired Red Hat • Cloudera and Hortonworks merged • Elastic went public • Others…. Open Source is king in the Hybrid IT World 121 122 STKI IT Knowledge Integrators Company Confidential Page 61 of 177
  62. 62. 123 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 123 124 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 124 124 25 financial companies will either attempt to change their financial core systems or do a modernization of their present systems. All this companies have started or will start in the next 24 months customer facing systems (usually cloud) 5-7 new financial (credit, insurance and banking) (completely digital) will re-build their complete Backoffice and customer centric systems Most projects will start in 2019-2020 although some have started already Modernization of CORE Financial Systems 123 124 STKI IT Knowledge Integrators Company Confidential Page 62 of 177
  63. 63. 125 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 125 Oracle, Microsoft, Priority and SAP Business One users will move their ERP/CRM systems to new versions and move to the cloud . • There will be move from larger ERP systems to NetSuite and Priority • SAP Business One will retain most of its clients • Most SMBs will move their ERP to the cloud • Many of the other “local” ERPs will lose ground to the top 4 (NetSuite, Priority, SAP Business one , Microsoft) 120 companies in Israel have SAP (most of them have moved from R/3 to ECC EHP7 or ECC EHP8). a. By 2025 most if not all will have moved or will be in the process of moving into S4Hana (around 200k users at 3kUSD each) and hybrid ERP model b. A minority ( smaller companies where SAP is not part of the core business systems) will decide to move into cloud-based systems . Not more than 15-20 companies c. The start of projects will be like a bell distribution with the center around 2022, starting 2020 and finishing in 2027 ERP V 2020 126 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 126 ISRAEL 2019 Total IT Market Statistics 125 126 STKI IT Knowledge Integrators Company Confidential Page 63 of 177
  64. 64. 127 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 127 128 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 128 127 128 STKI IT Knowledge Integrators Company Confidential Page 64 of 177
  65. 65. 129 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 129 130 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 130 129 130 STKI IT Knowledge Integrators Company Confidential Page 65 of 177
  66. 66. 131 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 131 Area company occupies in the circle is not relevant and has no meaning. STKI has signed NDAs with the vendors (revenues, projects) and we tried to minimize opportunities for backward engineering of the data . 132 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph “Israeli Positioning” slides This is NOT a technological or functional positioning and SHOULD NOT be used as such. This positioning is intendent to reflect ONLY THE DEGREE to which a product is PRESENT AND SUPPORTED IN ISRAEL 131 132 STKI IT Knowledge Integrators Company Confidential Page 66 of 177
  67. 67. 133 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph X axis (Market Presence) Installed base; New sales; Mindshare Y axis (Local Support): Number and quality of support experts, it’s localization and language support and if there is local R&D Israeli Product Positioning Slides Vendors to watch New players that only recently entered the market and therefore cannot be evaluated against longtime players Global leaders according to international analyst firms 134 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 134 HARDWARE MARKET 2018 133 134 STKI IT Knowledge Integrators Company Confidential Page 67 of 177
  68. 68. 135 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 135 136 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 136TOP VENDORS: Hardware Markets manufacturers local VARS 135 136 STKI IT Knowledge Integrators Company Confidential Page 68 of 177
  69. 69. 137 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 137 138 153 146 149 159 162 138 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 138 servers 137 138 STKI IT Knowledge Integrators Company Confidential Page 69 of 177
  70. 70. 139 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 139 Servers: manufacturers 140 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 140 Servers: VARS 139 140 STKI IT Knowledge Integrators Company Confidential Page 70 of 177
  71. 71. 141 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 141General Purpose Intel Server: Positioning 142 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 142 Servers: Legacy (non-x86) manufacturers local VARS 141 142 STKI IT Knowledge Integrators Company Confidential Page 71 of 177
  72. 72. 143 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 143Servers: DB/DW, Converged HW and Appliances manufacturers 144 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 144 VARS Servers: DB/DW, Converged HW and Appliances 143 144 STKI IT Knowledge Integrators Company Confidential Page 72 of 177
  73. 73. 145 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 145HCI Hyper Converged Solutions – Positioning 146 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 146 clients (PCs) (commercial use only) 145 146 STKI IT Knowledge Integrators Company Confidential Page 73 of 177
  74. 74. 147 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 147clients (PCs) (commercial use only) 148 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 148clients (PCs) (commercial use only) VARS 147 148 STKI IT Knowledge Integrators Company Confidential Page 74 of 177
  75. 75. 149 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 149 storage appliances 150 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 150Enterprise Storage HW (Drives, VTL's, Tapes, Storage Networking) 149 150 STKI IT Knowledge Integrators Company Confidential Page 75 of 177
  76. 76. 151 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 151Enterprise Storage HW (Drives, VTL's, Tapes, Storage Networking) VARS 152 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 152Enterprise Storage Solutions: Positioning 151 152 STKI IT Knowledge Integrators Company Confidential Page 76 of 177
  77. 77. 153 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 153 networking, VoIP, security appliances 2017 2018 2019 2020 Enterprise Networking 215,000 2.33% 220,000 2.27% 225,000 2.27% 230,100 Security / Cyber 138,000 7.25% 148,000 5.41% 156,000 3.85% 162,000 VoIP/Call Center Equipment 49,500 4.04% 51,500 2.91% 53,000 3.77% 55,000 total 402,500 4.22% 419,500 3.46% 434,000 3.02% 447,100 2017 2018 2019 2020 154 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 154Enterprise Networking manufacturers 153 154 STKI IT Knowledge Integrators Company Confidential Page 77 of 177
  78. 78. 155 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 155Enterprise Networking VARS 156 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 156Security / Cyber Appliances manufacturers 155 156 STKI IT Knowledge Integrators Company Confidential Page 78 of 177
  79. 79. 157 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 157Security / Cyber Appliances VARS 158 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 158VoIP/Call Center Equipment manufacturers local VARS 157 158 STKI IT Knowledge Integrators Company Confidential Page 79 of 177
  80. 80. 159 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 159 self-service & data-center equipment 160 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 160 Data Center Physical Equipment 159 160 STKI IT Knowledge Integrators Company Confidential Page 80 of 177
  81. 81. 161 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 161 POS +Self Service (ATM/Kiosks/other) 162 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 162 miscellaneous products (for enterprises only) 161 162 STKI IT Knowledge Integrators Company Confidential Page 81 of 177
  82. 82. 163 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 163Printers, Video, Monitors, Cassettes, others manufacturers local VARS 164 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 164 SOFTWARE MARKET 2018 163 164 STKI IT Knowledge Integrators Company Confidential Page 82 of 177
  83. 83. 165 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 165 166 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 166TOP VENDORS: Software Markets Software Companies Software VARS 165 166 STKI IT Knowledge Integrators Company Confidential Page 83 of 177
  84. 84. 167 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 167 168 250232 205 188 193 174 180 168 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 168 System Infrastructure Tools 167 168 STKI IT Knowledge Integrators Company Confidential Page 84 of 177
  85. 85. 169 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 169Infrastructure Software (OS, Middleware Virtualization, backup, infra automation, private cloud) Software Companies 170 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 170Infrastructure Software (OS, Middleware Virtualization, backup, infra automation, private cloud) Software VARS 169 170 STKI IT Knowledge Integrators Company Confidential Page 85 of 177
  86. 86. 171 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 171Enterprise Backup Solutions: Positioning 172 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 172 Software Companies Databases (SQL NO-SQL) 171 172 STKI IT Knowledge Integrators Company Confidential Page 86 of 177
  87. 87. 173 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 173 Software VARS Databases (SQL NO-SQL) 174 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 174 Middleware Tools 2017 2018 2019 2020 AppWEB server,API, ESB, SOA, BPM, ETL, FTP, Emulation, Messaging, BRMS etc. 56,000 4.46% 58,500 3.42% 60,500 4.13% 63,000 2017 2018 2019 2020 173 174 STKI IT Knowledge Integrators Company Confidential Page 87 of 177
  88. 88. 175 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 175 Software Companies AppWEB Server, ESB, SOA, BPM, ETL, FTP, Emulation, Messaging, BRMS API Mngt. APaaS, …….. 176 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 176 Software VARS AppWEB Server, ESB, SOA, BPM, ETL, FTP, Emulation, Messaging, BRMS API Mngt. APaaS, …….. 175 176 STKI IT Knowledge Integrators Company Confidential Page 88 of 177
  89. 89. 177 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 177Application Platform as a Service (APaaS): Positioning 178 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 178 APaaS Solutions 177 178 STKI IT Knowledge Integrators Company Confidential Page 89 of 177
  90. 90. 179 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 179API Management : Positioning 180 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 180 IT Management Tools IT Service (ITSM) Business Service Management (BSM) 179 180 STKI IT Knowledge Integrators Company Confidential Page 90 of 177
  91. 91. 181 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 181IT Operations (Asset Management, APM, Monitoring) and Workload-Scheduling excluding ITSM Software Companies 182 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 182Job Scheduling Solutions: Positioning 181 182 STKI IT Knowledge Integrators Company Confidential Page 91 of 177
  92. 92. 183 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 183IT Operations (Asset Management, APM, Monitoring) and Workload-Scheduling excluding ITSM Software VARS 184 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 184Software CompaniesITSM - Service Desk 183 184 STKI IT Knowledge Integrators Company Confidential Page 92 of 177
  93. 93. 185 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 185Software VARSITSM - Service Desk 186 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 186Dedicated IT Service Desk– Positioning 185 186 STKI IT Knowledge Integrators Company Confidential Page 93 of 177
  94. 94. 187 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 187 188 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 188 Security Software Tools 187 188 STKI IT Knowledge Integrators Company Confidential Page 94 of 177
  95. 95. 189 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 189 Software Companies Security/ Cyber Software Vendors 190 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 190 Software Companies Small Boutiques Security/ Cyber Software Vendors 189 190 STKI IT Knowledge Integrators Company Confidential Page 95 of 177
  96. 96. 191 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 191 Software VARS Security/ Cyber Software Vendors 192 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 192 Software VARS Small Boutiques Security/ Cyber Software Vendors 191 192 STKI IT Knowledge Integrators Company Confidential Page 96 of 177
  97. 97. 193 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 193 Office of the CIO & Governance Tools 194 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 194 Software Companies Project & Portfolio Management 193 194 STKI IT Knowledge Integrators Company Confidential Page 97 of 177
  98. 98. 195 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 195 Software VARS Project & Portfolio Management 196 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 196PPM: Positioning 195 196 STKI IT Knowledge Integrators Company Confidential Page 98 of 177
  99. 99. 197 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 197PPM Tools & Integrators 198 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 198 19 8 PPM 2 Tools & Integrators 197 198 STKI IT Knowledge Integrators Company Confidential Page 99 of 177
  100. 100. 199 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 199 Software Companies Enterprise Governance, Risk and Compliance (EGRC) 200 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 200 Software VARS Enterprise Governance, Risk and Compliance (EGRC) 199 200 STKI IT Knowledge Integrators Company Confidential Page 100 of 177
  101. 101. 201 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 201 Development Tools 202 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 202 Software Companies Development and ALM (including Testing Tools) for all environments (including Mobile) 201 202 STKI IT Knowledge Integrators Company Confidential Page 101 of 177
  102. 102. 203 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 203 Software VARS Development and ALM (including Testing Tools) for all environments (including Mobile) 204 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 204 Dedicated Low Code platforms 203 204 STKI IT Knowledge Integrators Company Confidential Page 102 of 177
  103. 103. 205 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 205 Information Management Applications 206 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 206 Software Companies Knowledge Management (Enterprise Portals, ECM, Search, Collaboration Tools, E-service Knowledge Bases) 205 206 STKI IT Knowledge Integrators Company Confidential Page 103 of 177
  104. 104. 207 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 207 Software VARS Knowledge Management (Enterprise Portals, ECM, Search, Collaboration Tools, E-service Knowledge Bases) 208 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 208ECM Platform: Positioning 207 208 STKI IT Knowledge Integrators Company Confidential Page 104 of 177
  105. 105. 209 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 209Internal ECM Players 210 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 210Enterprise Portals: Positioning 209 210 STKI IT Knowledge Integrators Company Confidential Page 105 of 177
  106. 106. 211 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 211 Enterprise Portals 212 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 212Dedicated E-service Knowledge-Bases: Positioning 211 212 STKI IT Knowledge Integrators Company Confidential Page 106 of 177
  107. 107. 213 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 213 Dedicated E-service Knowledgebases 214 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 214Enterprise Collaboration Tools (Partial list) : Part 1 213 214 STKI IT Knowledge Integrators Company Confidential Page 107 of 177
  108. 108. 215 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 215 Open source Enterprise Collaboration Tools (Partial list) : Part 2 216 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 216 Enterprise Search Open source 215 216 STKI IT Knowledge Integrators Company Confidential Page 108 of 177
  109. 109. 217 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 217BI, Analytics , Fraud, Risk and Data Mgmt. Tools 218 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 218BI and Discovery Analysis : Positioning 217 218 STKI IT Knowledge Integrators Company Confidential Page 109 of 177
  110. 110. 219 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 219BI General Platforms - Part 1 220 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 220 BI General Platforms - Part 2 219 220 STKI IT Knowledge Integrators Company Confidential Page 110 of 177
  111. 111. 221 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 221Analytics & Data Science Platforms: Positioning 222 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 222Data Science Platforms – Part 1 221 222 STKI IT Knowledge Integrators Company Confidential Page 111 of 177
  112. 112. 223 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 223Data Science Platforms – Part 2 224 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 224Data Virtualization Tools 223 224 STKI IT Knowledge Integrators Company Confidential Page 112 of 177
  113. 113. 225 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 225Data Preparation & Data Catalog Tools 226 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 226 DMP – Players 225 226 STKI IT Knowledge Integrators Company Confidential Page 113 of 177
  114. 114. 227 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 227 CDP – Players 228 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 228Digital Output Management Customer Communication Management 227 228 STKI IT Knowledge Integrators Company Confidential Page 114 of 177
  115. 115. 229 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 229Web Accessibility Software 230 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 230Web Accessibility: Positioning 229 230 STKI IT Knowledge Integrators Company Confidential Page 115 of 177
  116. 116. 231 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 231 Web Accessibility Platforms 232 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 232 Business Applications 1 231 232 STKI IT Knowledge Integrators Company Confidential Page 116 of 177
  117. 117. 233 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 233ERP software (on-prem, hosted, cloud, SaaS) 234 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 234Large-Scale ERP Positioning 233 234 STKI IT Knowledge Integrators Company Confidential Page 117 of 177
  118. 118. 235 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 235SMB + Mid-Large ERP: Positioning 236 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 236 ERP Packages & Integrators: Part 1 235 236 STKI IT Knowledge Integrators Company Confidential Page 118 of 177
  119. 119. 237 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 237 ERP Packages & Integrators: Part 2 238 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 238CRM/XRM software (on-prem, hosted, cloud, SaaS) 237 238 STKI IT Knowledge Integrators Company Confidential Page 119 of 177
  120. 120. 239 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 239CRM Platforms: Positioning 240 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 240 CRM Packages - Part 1 239 240 STKI IT Knowledge Integrators Company Confidential Page 120 of 177
  121. 121. 241 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 241CRM Packages - Part 2 242 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 242Core vertical business applications (on-prem, hosted, cloud, PaaS, SaaS) (such as billing, core banking etc.) 241 242 STKI IT Knowledge Integrators Company Confidential Page 121 of 177
  122. 122. 243 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 243Core vertical business applications (on-prem, hosted, cloud, PaaS, SaaS) (such as billing, core banking etc.) Small Boutiques 244 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 244HR/ Talent Mgmt. / LMS/ Payroll (on-prem, hosted, cloud, PaaS, SaaS) 243 244 STKI IT Knowledge Integrators Company Confidential Page 122 of 177
  123. 123. 245 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 245HR, Talent Mngt. and Payroll Suites: Positioning 246 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 246HCM, Payroll & Talent Management Suites: part 1 245 246 STKI IT Knowledge Integrators Company Confidential Page 123 of 177
  124. 124. 247 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 247 HCM, Payroll & Talent Management Suites: part 2 248 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 248LMS only (Learning Management Systems) LMS module as part of HCM/Talent Management suites 247 248 STKI IT Knowledge Integrators Company Confidential Page 124 of 177
  125. 125. 249 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 249 HCM Analytics 250 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 250 Business Applications 2 249 250 STKI IT Knowledge Integrators Company Confidential Page 125 of 177
  126. 126. 251 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 251Contact Center And Multi Channel Engagement Tools (Chatbots, Virtual IVR, Video, etc.…) 252 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 252Contact Center And Multi Channel Engagement Tools (Chatbots, Virtual IVR, Video, etc.…) Small Boutiques 251 252 STKI IT Knowledge Integrators Company Confidential Page 126 of 177
  127. 127. 253 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 253 Omni – Channel Platforms 254 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 254Bots Platforms and Products: Part1 253 254 STKI IT Knowledge Integrators Company Confidential Page 127 of 177
  128. 128. 255 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 255Bots Platforms and Products: Part 2 256 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 256Web Content Management + e-Commerce Platforms 255 256 STKI IT Knowledge Integrators Company Confidential Page 128 of 177
  129. 129. 257 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 257Web Content Management Tools - Part 1 258 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 258 Open source Web Content Management Tools - Part 2 257 258 STKI IT Knowledge Integrators Company Confidential Page 129 of 177
  130. 130. 259 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 259e-Commerce Packages 260 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 260 IoT Tools and Platforms 259 260 STKI IT Knowledge Integrators Company Confidential Page 130 of 177
  131. 131. 261 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 261 Blockchain Software Platforms 262 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 262 Robotic Process Automation (RPA) Tools 261 262 STKI IT Knowledge Integrators Company Confidential Page 131 of 177
  132. 132. 263 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 263 RPA Solutions: Positioning 264 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 264RPA Tools & Integrators 264 264 Global leader 263 264 STKI IT Knowledge Integrators Company Confidential Page 132 of 177
  133. 133. 265 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 265Marketing Automation Software (on-prem, hosted, cloud, SaaS) 266 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 266Marketing Automation Solutions: Positioning 265 266 STKI IT Knowledge Integrators Company Confidential Page 133 of 177
  134. 134. 267 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 267 Marketing Automation Platforms – Part 1 268 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 268 Marketing Automation Platforms – Part 2 267 268 STKI IT Knowledge Integrators Company Confidential Page 134 of 177
  135. 135. 269 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 269 Package Israeli rep/Partner SAP - Qualtrics SAP Israel, B-Pro Verint Verint Nice Nice Howazit Howazit Almago Voco Matrix VOC (Voice of the Customer) Players 270 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 270 (Real time) Engagement Decision Hubs 269 270 STKI IT Knowledge Integrators Company Confidential Page 135 of 177
  136. 136. 271 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 271 Customer Experience/ Journey Analytics 272 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 272 VALUE ADDED MARKET 2018 271 272 STKI IT Knowledge Integrators Company Confidential Page 136 of 177
  137. 137. 273 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 273 274 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 274TOP VENDORS: Value-Added Services Markets 273 274 STKI IT Knowledge Integrators Company Confidential Page 137 of 177
  138. 138. 275 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 275 337 303 276 313 321 288 306 310 291 324 348 332 343 276 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 276 Enterprise Consulting 275 276 STKI IT Knowledge Integrators Company Confidential Page 138 of 177
  139. 139. 277 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 277IT Strategy Consulting & IT Analyst Firms 278 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 278 Digital Transformation & Innovation Consulting 277 278 STKI IT Knowledge Integrators Company Confidential Page 139 of 177
  140. 140. 279 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 279 Digital Transformation & Innovation Consulting Small Boutiques 280 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 280(Big) Data Consulting 279 280 STKI IT Knowledge Integrators Company Confidential Page 140 of 177
  141. 141. 281 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 281(Big) Data Consulting Small Boutiques 282 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 282 IT Infrastructure, Delivery, Licensing Consulting 281 282 STKI IT Knowledge Integrators Company Confidential Page 141 of 177
  142. 142. 283 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 283 IT Infrastructure, Delivery, Licensing Consulting Small Boutiques 284 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 284IT Application Consulting 283 284 STKI IT Knowledge Integrators Company Confidential Page 142 of 177
  143. 143. 285 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 285 CX (Customer Experience) Consulting and Design 286 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 286Cyber/ Security Consulting 285 286 STKI IT Knowledge Integrators Company Confidential Page 143 of 177
  144. 144. 287 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 287Cyber/ Security Consulting Small Boutiques 288 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 288 Hardware & Software 3rd Party Maintenance 287 288 STKI IT Knowledge Integrators Company Confidential Page 144 of 177
  145. 145. 289 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 289 Third Party Maintenance : Hardware 290 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 290 Third Party Maintenance : Software Rimini Street Spinnaker Support 289 290 STKI IT Knowledge Integrators Company Confidential Page 145 of 177
  146. 146. 291 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 291 Infrastructure Projects 292 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 292IMPLEMENTATION OF TOOLS (Consolidation, Virtualization, Monitoring, BSM) IMPLEMENTATION PROJECTS (Storage, other Hardware, Data Center Environment and Networking) 291 292 STKI IT Knowledge Integrators Company Confidential Page 146 of 177
  147. 147. 293 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 293 IMPLEMENTATION OF TOOLS (Consolidation, Virtualization, Monitoring, BSM) IMPLEMENTATION PROJECTS (Storage, other Hardware, Data Center Environment and Networking) Small Boutiques 294 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 294Maintenance & Implementation for Legacy Systems MVS, OS400, VMS, others 293 294 STKI IT Knowledge Integrators Company Confidential Page 147 of 177
  148. 148. 295 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 295Implementation of Software Tools (Cloud Integration, Middleware, SOA, BPM, ALM, Testing) 296 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 296Implementation of Software Tools (Cloud Integration, Middleware, SOA, BPM, ALM, Testing) Small Boutiques 295 296 STKI IT Knowledge Integrators Company Confidential Page 148 of 177
  149. 149. 297 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 297 Implementation of DevOps Services 298 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 298Cyber Security Product Implementation 297 298 STKI IT Knowledge Integrators Company Confidential Page 149 of 177
  150. 150. 299 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 299 Cyber Security Product Implementation Small Boutiques 300 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 300 Unified Communication (IM, Video, Voice) 299 300 STKI IT Knowledge Integrators Company Confidential Page 150 of 177
  151. 151. 301 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 301 Unified Communication (IM, Video, Voice) Small Boutiques 302 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 302 PaaS And IaaS Implementation & Maintenance 301 302 STKI IT Knowledge Integrators Company Confidential Page 151 of 177
  152. 152. 303 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 303 PMO Managed Services (with SLA) 304 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 304Office of the CIO/ PMO Implementations & Services 303 304 STKI IT Knowledge Integrators Company Confidential Page 152 of 177
  153. 153. 305 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 305 ALM Q/A & Testing (only enterprise clients) 306 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 306 Professional Education, Skill Training, Mentoring, Coaching, Fruition and Implementation ‫הטמעה‬( ) 305 306 STKI IT Knowledge Integrators Company Confidential Page 153 of 177
  154. 154. 307 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 307 Professional Education , Skill Training, Mentoring and Coaching 308 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 308Professional Education , Skill Training, Mentoring and Coaching PLUS Online Learning Platforms: Coursera, LinkedIn, Lynda, Udemy, Edx, Skillsoft, Pularsight, etc.. PLUS Online Learning Platforms: Coursera, LinkedIn, Lynda, Udemy, Edx, Skillsoft, Pularsight, etc.. 307 308 STKI IT Knowledge Integrators Company Confidential Page 154 of 177
  155. 155. 309 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 309 Fruition, Implementation (‫הטמעה‬) 310 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 310 Auditing, Governance & Risk Management Projects 309 310 STKI IT Knowledge Integrators Company Confidential Page 155 of 177
  156. 156. 311 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 311Auditing, Governance & Risk Management Implementation & Services 312 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 312Auditing, Governance & Risk Management Implementation & Services Small Boutiques 311 312 STKI IT Knowledge Integrators Company Confidential Page 156 of 177
  157. 157. 313 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 313 Business Application & Implementation Projects 314 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 314 ERP Assessments & Implementations 313 314 STKI IT Knowledge Integrators Company Confidential Page 157 of 177
  158. 158. 315 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 315 CRM-XRM Implementations 316 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 316 Contact Center and Multi-Channel Engagement Projects 315 316 STKI IT Knowledge Integrators Company Confidential Page 158 of 177
  159. 159. 317 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 317 Contact Center and Multi-Channel Engagement Projects Small Boutiques 318 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 318Web & eCommerce Implementation Projects 317 318 STKI IT Knowledge Integrators Company Confidential Page 159 of 177
  160. 160. 319 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 319Web & eCommerce Implementation Projects Small Boutiques 320 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 320 HR , Talent Mngt & Payroll Projects 319 320 STKI IT Knowledge Integrators Company Confidential Page 160 of 177
  161. 161. 321 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 321 Information Management Projects 322 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 322Knowledge Management Projects (ECM, Portals, Collaboration) 321 322 STKI IT Knowledge Integrators Company Confidential Page 161 of 177
  162. 162. 323 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 323Knowledge Management Projects (ECM, Portals, Collaboration) Small Boutiques 324 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 324 "Digital " Applications Projects 323 324 STKI IT Knowledge Integrators Company Confidential Page 162 of 177
  163. 163. 325 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 325 UX Design Projects 326 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 326 UX Design Projects Small Boutiques 325 326 STKI IT Knowledge Integrators Company Confidential Page 163 of 177
  164. 164. 327 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 327Data, BI, Analytics (fraud analytics & other special cases) 328 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 328 Small Boutiques Data, BI, Analytics (fraud analytics & other special cases) 327 328 STKI IT Knowledge Integrators Company Confidential Page 164 of 177
  165. 165. 329 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 329Marketing Automation Implementation Projects 330 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 330RPA Implementation Projects 329 330 STKI IT Knowledge Integrators Company Confidential Page 165 of 177
  166. 166. 331 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 331Blockchain Implementation Projects 332 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 332 Development Implementation Projects 331 332 STKI IT Knowledge Integrators Company Confidential Page 166 of 177
  167. 167. 333 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 333General Software Development (Web, Mobile, Legacy) 334 Copyright@STKI_2019 Do not remove source or attribution from any slide, graph or portion of graph 334 Small Boutiques General Software Development (Web, Mobile, Legacy) 333 334 STKI IT Knowledge Integrators Company Confidential Page 167 of 177

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