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Mobilizing for Mobile: The Seattle Public Library

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Presentation at the LITA National Forum 2011, St. Louis, MO.

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Mobilizing for Mobile: The Seattle Public Library

  1. 1. Mobilizing for Mobile<br />Jim Loter<br />Director of Information Technology<br />jim@spl.org | @jloter<br />LITA National Forum, St. Louis, MO. October 2011<br />
  2. 2. Obligatory Statistics Slide<br />27 locations<br />Central Library (363,000 ft2)<br />26 neighborhood libraries<br />2010 Stats<br />Circulation of 12,000,000<br />7,000,000 patron visits<br />7,200,000 web site visits<br />$50M budget<br />Photo: KOMO News http://www.komonews.com<br />
  3. 3. Mobile Services (Then)<br />Image: The Seattle Public Library collection<br />
  4. 4. Mobile Services (Now)<br />Catalog/search<br />Library information<br />Digital downloads<br />Notifications<br />Library tours<br />Services in the stacks<br />Photo: WebJunction http://blog.webjunctionworks.org/index.php/category/seattle/<br />
  5. 5. SPL Mobile (Boopsie)<br /><ul><li>My Account
  6. 6. Search the Catalog
  7. 7. Download Digital Books & Media
  8. 8. Ask a Librarian (IM, text, call)
  9. 9. Calendar of Events
  10. 10. Library Locations
  11. 11. Book/DVD/CD lists
  12. 12. Blogs and Podcasts
  13. 13. Facebook & Twitter links</li></li></ul><li>SPL Mobile App Use by Device<br />
  14. 14. SPL Mobile App Queries<br />
  15. 15. Digital Book Downloads<br />Integrated OverDrive eBooks and eAudioBooks into SPL Mobile in July 2011<br />75,000 titles via OverDrive<br />17,180 available on 9/30/2011<br />3,500 eBook downloads via SPL Mobile in August 2011<br />
  16. 16. OverDrive Integration<br />
  17. 17. Digital Downloads 2011<br />423,000<br />?<br />312,000<br />111,000<br />
  18. 18. Notifications<br />Library Elf (libraryelf.com)<br />Due dates and holds pickup via SMS, email<br />Manage multiple library accounts<br />Patrons can use without subscription ($12/yr)<br />SPL subscribed in August 2011 – free to patrons (> 1000)<br />Considering ShoutBomb (shoutbomb.com)<br />Notifications plus SMS-based renewals, catalog queries, ask-a-librarian<br />
  19. 19. QR Codes<br />Original Image Copyright © Allie Brosh<br />
  20. 20. QR Codes<br />Very modest roll out so far<br />Used on “Library Closed” signs during week-long furlough<br />Recently piloted on book displays<br />Planning to use on door signs, link to Ask-a-Librarian service<br />
  21. 21. Digital PicksQR Coding physical books; link to download eBooks <br />
  22. 22. QR Code Scan Stats<br />Data collected over 2 week period<br />
  23. 23. Tours<br />Downloadable MP3 audio tours<br />Dial-a-tour (piloting)<br />
  24. 24. Mobile Librarians<br />The “get out from behind the desk” campaign<br />Into the stacks<br />Into the community<br />Plan: provide tablets to librarians; develop tablet-enabled ILS functions<br />Barcode lookup/PIN reset<br />Patron account management<br />Circulation stats<br />

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