IS3101 Tutorial Task 2


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IS3101 Tutorial Task 2

  1. 1. Mobile ConsumerizationPresented By Clement Low Jun XianIS3101 Team 7 Kang Jie Min Thomas Lim Kuo Tao Ivan Chew Teck Meng Jeannel Mah Yu Ting
  2. 2. Agenda 1. The Mobile Consumerization Trend 2. Organisational Benefits 3. Possible Challenges 4. Example: Successful Adoption of BYOD 5. Future Potential
  3. 3. The Mobile Consumerization Trend What is Consumerization? Mary Lamb
  4. 4. The Mobile Consumerization Trend In a technological context… “Consumerization is the growing tendency for new information technology to emerge first in the consumer market and then spread into business and government organizations.” – Wikipedia
  5. 5. The Mobile Consumerization Trend Mobile Consumerization 1. Lifestyle devices like smartphones and netbooks and tablets are adopted by consumers and become increasingly popular. 2. Increased usage of these devices will gradually become apparent in businesses and organisations, there will be a demand from employees to be able to use their own devices in the workplace. 3. Businesses and organisations will move to adapt to and embrace the pervasiveness of consumer-introduced devices within them.
  6. 6. Organisational Benefits Bring your own devices 1. The company can reduce the total cost of ownership of assets 2. Greater productivity through in-house applications and mobility 3. Increased employee satisfaction that encourages innovation and creativity Office $ Home $
  7. 7. Organisational Benefits Leverage on existing assets 4. Better collaboration with business partners with by exposing parts of internal system through existing measures 5. Take advantage of new technologies that are bundled with the mobile device to create innovations Internal External Employees Server Partners Database
  8. 8. Possible Challenges Work Life Balance Issues Platform Uniformity Compliance Security Accessibility Consistency of Device Ownership
  9. 9. Possible Challenges Security Information Security Physical Security SOURCES:Voice of IT Survey on Mobile Security (Spiceworks, Feburary 2013)|Four Times More BYOD than Corporate Liable Smartphones = a Security Challenge and a Device Management Opportunity (ABIresearch, 2011)|The Latest Infographics: Mobile Business Statistics for 2012, by Mark Fidelman (Forbes, 2012)|Bring Your Own Device:New Opportunities,New Challenges, by David A. Willis(Gartner Research, 2012) Research by Varonis
  10. 10. Example: Successful Adoption of BYOD “It was the best money weve ever spent on in our business.” “BYOD is the only way we can keep up with mobility." "I thought it would be easy, but when I sat down and thought about this, it was much harder,” “There are financial benefits because we don’t have to buy computing devices for staff, but our risk will go up, our support complexities will go up, and so on.” CIO Ian Jansen
  11. 11. Example: Successful Adoption of BYODBackground • South African company specializing in information technology service • Over 14,000 employees around the world • Dimension Data Australia: over 600 workers at its office in Sydney, with 100 additional workers coming in every year. • Office is at full capacity • Average number of devices per person is around 2.9 BYOD journey started two-and-a-half years ago
  12. 12. Example: Successful Adoption of BYOD Obtained feedback from the staff about BYOD, staff were passionate in providing their suggestions. • Facilitate delivery of applications onto personal devices • Users needed to register their devices through their mobile device management platform • IT support can start as soon as they are logged into Citrix • Cisco collaboration tools for sharing files between work desktops and mobile devices. • No restriction on which devices are allowed!
  13. 13. Example: Successful Adoption of BYOD Present and FutureBYOD makes the full office working space sustainable. -Hot-Desking -Ability for people to go in and out of the office very quicklyMobility first perspective when acquiring new business applicationsNext phase involves connecting all devices with the data at theback-end of the business "Were going to be able to do things we couldnt do before, some of the value that I’m going to drive in that space is going to be absolutely outstanding!"
  14. 14. Future Potential Future Trend Mobile devices flood consumer market 1. Human resources • Employee expectations changing 2. Mobile devices and its data as physical and info resources • Critical, expensive to substitute, limited control Company (re)actions: • Incorporate – Purchase mobile devices for employees • Adapt – Loosen policies governing use of mobile devices • Adapt – BYOD
  15. 15. Future Potential Benefits vs Costs
  16. 16. Future Potential Potential 1. Increased employee availability (Resource) • Blurring of work and home (Social) =( 2. Increased productivity (?) and innovation • Higher return/turnover on assets • Work from home =( • Improved morale • Less application training required 3. Mobile arm of information security • Hardened systems • Improved company infrastructure • Improved policies and awareness
  17. 17. Thank you!Any questions?