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Cloud Computing Services

What is IaaS, PaaS and SaaS ? who are the best provider ?

1 of 36
Layanan Cloud
                                  Computing
                                  Oleh : John Sihotang
                        jhotank@yahoo.com / sihotang@telkom.co.id
                                   Telecommunication Planning Specialist



Presentation_ID   © 2010 Cisco Systems, Inc. All rights reserved.   Cisco Confidential
Sessi

              Layanan Infrastructure as a Services
              (IaaS)
              Layanan Platform as a Services (PaaS)


              Layanan Software as a Services (SaaS)




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   2
Layanan Infrastructure as a
                                   Services (IaaS)




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   3
Cloud computing services stack

                                                                                         •   Internet lebih luas dari cloud
                                                                                         •   Layanan cloud diklasifikasikan
                                                                                             ke dalam 3 xaaS yang terdiri dari
                                                                                             :
                                                                                                  1. Infrastructure-as-a-
                                                                                                     Service (IaaS)
                                                                                                  2. Platform-as-a-Service
                                                                                                     (PaaS)
                                                                                                  3. Software-as-a-Service
                                                                                                     (SaaS)
                                                                                         •   IaaS adalah pondasi untuk
                                                                                             eksekusi eksekusi PaaS dan
                                                                                             SaaS. Keyword stacknya adalah
                                                                                             virtualisasi termasuk virtualisasi
                                                                                             komputer dan web services
                                                                                         •   PaaS adalah sebagai middle
                                                                                             layer cloud stack yang
                                                                                             menyediakan layanan
                                                                                             mepengembangan aplikasi
                                                                                         •   SaaS adalah layanan untuk end
                                                                                             user sehingga user tidak perlu
                                                                                             membeli dan meng-instal
                                                                                             aplikasi.
Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                            4
Kapabilitas dan Layanan Infrastructure
                  as a Services (IaaS)
                  Kapabilitas
                        –Infrastructure as a Service (IaaS) : Layanan komputasi dan web services
                         seperti processing, storage, networking dan jenis komputasi lainnya.
                        –Konsumen dapat menyebarkan dan menjalankan perangkat lunak secara
                         bebas , baik untuk sistem operasi maupun aplikasi.
                        –Konsumen tidak perlu menge-lola atau mengendalikan infrastruktur awan
                         , tetapi memiliki kontrol atas sistem operasi, penyim-panan, aplikasi, dan
                         kontrol terbatas terhadap komponen jaringan (misalnya, firewall host).
                  Layanan IaaS, terdiri dari :
                    •        Storage
                    •        Application hosting
                    •        Collocation
                    •        System Management
                    •        Virtual server
                    •        Virtual disk
                    •        Virtual Local Area Network (VLAN)



Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                5
Services Provider Terkemuka - IaaS (1/2)

          Provider                                      Service/Produk                              Keterangan
   AMAZON                               •        Layanan Amazon Web                      •   AWS specialized di IaaS
                                                 Services (AWS)
                                                  • Elastic Compute
                                                     Cloud (EC2)
                                                  • Amazon SimpleDB
                                                  • Amazon CloudFront
                                                  • Amazon SQS
                                                  • Amazon S3 (Simple
                                                     Storage Services)
   VMWare                               •        vCloud : run, secure and                •   VMWare adalah pesaing
                                                 manage app in private                       utama AWS
                                                 cloud                                   •   Fokus di IaaS
                                        •        Vblock : partnership with
                                                 Cisco offer equipment



Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                 6

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Cloud Computing Services

  • 1. Layanan Cloud Computing Oleh : John Sihotang jhotank@yahoo.com / sihotang@telkom.co.id Telecommunication Planning Specialist Presentation_ID © 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential
  • 2. Sessi Layanan Infrastructure as a Services (IaaS) Layanan Platform as a Services (PaaS) Layanan Software as a Services (SaaS) Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
  • 3. Layanan Infrastructure as a Services (IaaS) Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
  • 4. Cloud computing services stack • Internet lebih luas dari cloud • Layanan cloud diklasifikasikan ke dalam 3 xaaS yang terdiri dari : 1. Infrastructure-as-a- Service (IaaS) 2. Platform-as-a-Service (PaaS) 3. Software-as-a-Service (SaaS) • IaaS adalah pondasi untuk eksekusi eksekusi PaaS dan SaaS. Keyword stacknya adalah virtualisasi termasuk virtualisasi komputer dan web services • PaaS adalah sebagai middle layer cloud stack yang menyediakan layanan mepengembangan aplikasi • SaaS adalah layanan untuk end user sehingga user tidak perlu membeli dan meng-instal aplikasi. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
  • 5. Kapabilitas dan Layanan Infrastructure as a Services (IaaS) Kapabilitas –Infrastructure as a Service (IaaS) : Layanan komputasi dan web services seperti processing, storage, networking dan jenis komputasi lainnya. –Konsumen dapat menyebarkan dan menjalankan perangkat lunak secara bebas , baik untuk sistem operasi maupun aplikasi. –Konsumen tidak perlu menge-lola atau mengendalikan infrastruktur awan , tetapi memiliki kontrol atas sistem operasi, penyim-panan, aplikasi, dan kontrol terbatas terhadap komponen jaringan (misalnya, firewall host). Layanan IaaS, terdiri dari : • Storage • Application hosting • Collocation • System Management • Virtual server • Virtual disk • Virtual Local Area Network (VLAN) Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
  • 6. Services Provider Terkemuka - IaaS (1/2) Provider Service/Produk Keterangan AMAZON • Layanan Amazon Web • AWS specialized di IaaS Services (AWS) • Elastic Compute Cloud (EC2) • Amazon SimpleDB • Amazon CloudFront • Amazon SQS • Amazon S3 (Simple Storage Services) VMWare • vCloud : run, secure and • VMWare adalah pesaing manage app in private utama AWS cloud • Fokus di IaaS • Vblock : partnership with Cisco offer equipment Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
  • 7. Services Provider Terkemuka - IaaS (2/2) Provider Service/ Keterangan Produk Rackspace • Cloud • Rackspace memiliki spesialisasi di IaaS Servers • Cloud Servers : Servers on demand. Our scalable, • Cloud Site affordable, and cloud-driven platform of virtualized • Cloud Files servers. • Cloud Site : Quickly host scalable and reliable websites • Cloud Files : Quickly host scalable and reliable websites Joyent • Smart • Mengelola sekumpulan Smart Machines untuk DataCenter menjamin utilisasi resources secara optimal ketika • Hosting memberikan fully programmable API services • Berpartner dengan Dell untuk menyediakan hosting gratis kepada developer faceebook • Data center virtualization mendukung complex, multi- device architectures, virtual LANs (VLANs), load balancing, routing,virtual private networks (VPNs) dan masih banyak lagi Oracle • Virtualiation • Spesialisasi di IaaS dan PaaS & Clustering Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
  • 8. Beberpa Contoh Layanan IaaS STORAGE COMPUTE SERVICE •Amazon S3 •Amazon EC2 MANAGEMENT •Zetta •Serve Path GoGrid •Scale •CTERA Portal •Elastra •CohesiveFT •Mosso Cloud Files •Mosso Cloud Servers •Nirvanix •Ylastic •Joyent Accelerations •Dynect •AppNexus •CloudFoundry CLOUD •Flexiscale Flexiscale •NewRelic •Elastichosts •Cloud42 BROKERS •Hosting.com CloudNine •RightScale •Terremark •enStratus •GridLayer BACKUP & •Kaavo •ITRICITY RECOVERY •Elastra •LayeredTech •JungleDisk •CloudKick •Mosy •CloudSwitch •Zmanda Cloud Backup •OpenRSM •Syncplicity Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
  • 9. Amozon Web Services (AWS) Amazon adalah salah satu service provider untuk cloud computing yang terkemuka dan paling memiliki reputasi Produk yang ditawarkan AWS terdiri dari : 1. Simple Storage Service (S3) 2. Elastic Compute Cloud (EC2) 3. Simple Queue Service (SQS) 4. Flexible Payments Service (FPS) 5. Simple DB Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
  • 10. Amozon Web Services Karaketeristik web based Service Layanan disediakan melalui web Komunikasi berbasis web-service Interface komunikasi API didisaiin dengan sederhana dan efektif Ada 3 interface berbasis REST, Query & SOAP Autentikasi bersatu pada setiap massage Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
  • 11. Amozon Web Services Simple Storage Service (S3) Menawarkan sistem online yang secure untuk setiap jenis data Secara universal, data dapat diakses melalui web Tidak ada limit untuk jumlah data, besaran atau bandwidth untuk dipublish atau di transfer Scalable, redudansi sistem distribusi penyimpanan data berbasis geografis dengan data center yang terpisah data Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
  • 12. Amozon Web Services Elastic Compute Cloud (EC2) Menyediakan virtual linux server sebagaimana kebutuhan aplikasi Menyediakan akses ke root sistem operasi (Operating System), dapat mengkonfigurasi firewall dan bebas meng-install sub-sitem software apa saja Server dapat dikonfigur dan disimpan seperti menyimpan image, sehingga dapat digunakan kapan saja sesuai keperluan. Tidak ada limit penggunaan jumlah server atau pembatasan lamanya waktu pemakaian sever. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
  • 13. Amozon Web Services Mengapa Perusahaan Mau Memilih EC2 ? Billing berbasis penggunaan per-jam atau per-bulan Elastis : auto scalling berdasarkan on-demand Elastic load balancing SLA gurantess 99,95 % availability of the services Pelanggan EC2 dapat meingkatkan dan mengurangi kapasitas dalam hitungan menit. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
  • 14. Amozon Web Services Simple Queue Service (SQS) Menyediakan sistem pengiriman dan penerimaan message yang handal antar setiap aplikasi dan memiliki akses ke AWS Dapat mengkonfigurasi prioperties dan access- control setiap message dalam antrian Message disimpan dalam lingkungan yang terdistribusi untuk memfasilitasi pengiriman message yang handal Tidak ada pembatasan jumlah antrian message atau jumlah message yang terkirim Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
  • 15. Amozon Web Services Flexible Payments Service (FPS) Menyediakan Payment Gateway untuk mentransfer dana antar pihak yang memiliki account di payment Amazon.com Disamping itu, juga mendukung sumber-sumber tradisional seperti Kartu Kredit, transfer banlk) Menyediakan pengontrolan penuh atas setiap transaksi yang melibatkan pihak-pihak terkait. Tidak ada beban dan aman dalam peyimpanan informasi sensitif untuk vendor aplikasi. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
  • 16. Amozon Web Services Simple DB Menyimpa informasi textual dalam struktur database yang sederhana Tidak mengharuskan skema untuk database Meng-indeks-kan informasi agar query menjadi lebih cepat Menyimpan data di beberapa data center dengan aman dan andal. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
  • 17. Layanan IaaS dari Oracle Balanced Systems Balanced system berfungsi untuk memberikan fungsi performance dan mission-critical (berjalan secara bersamaan) RAS (Hardware) Menambah/mengganti CPU dan memory secara online dan mencampur CPU tanpa mengalami gangguan RAS (Software) Built-in predictive Self-Healing Investment Multiple In-chassis CPU upgrades per generation Protection Efficiency Peak performance with same watts (no throttling required) Virtualization Low-overhead virtualization without sacrificing granularity or flexibility Scalability Multi-core/multi-threaded application and system-level performance proof (up to 256 cores/ 512 threads) Security Integrated crypto and current EAL certifications run with real-world configurations Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
  • 18. Layanan IaaS dari Oracle Evolusi Cloud : Dari Silos ke Grid dan dari Physical ke Virtual • Physical, • Virtualized, dedicated shared silos resources • Sized for peak • Improved load utilization • Difficult to • Scale as scale needed • Expensive to • Efficient to manage manage Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
  • 19. Layanan IaaS dari Oracle Grid Computing: Virtualization & Clustering • Virtualisasi dan Clustering adalah dua teknologi kunci yang membentuk Grid Computing. • Kedua teknologi ini merupakan pelengkap dan enabler untuk IaaS.. • Cloud Computing TIDAK hanya virtualisasi server, Clustering juga merupakan enabler penting untuk cloud computing. • Virtualisasi : membuat komputer tunggal kelihatan seperti banyak komputer. • Ukuran dan power bersifat variabel / dapat dikonfigurasi. • Mesin virtual dapat bermigrasi tanpa downtime Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
  • 20. Layanan IaaS dari Oracle Virtualisasi Tradisional Vs Virtualisasi Clouds Virtualisasi Traditional Virtualisasi Cloud VM Provisioning: membuat dan Library of virtual appliances / menyediakan mesin virtual (mis. assemblies for rapid, low-risk VM no appliances) creation & deployment Resource Management & HA: Policy automation to dynamically tidak dapat mengelola resources load-balance VMs across / secara dinamis / otmisasi between pools of resources Storage & Network: konsolidasi Shared storage, flexible server secara lokal /direct dan networking to create server pools statis dan koneksi yang tidak fleksibel Admin / Operations Model: Automation supports self-service Traditional (sysadmins, storage provisioning of VM with admins, network bekerja Administrators pro-actively berdasarkan tiket . manage general pool scaling Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20
  • 21. Layanan IaaS dari Oracle Oracle Stack terintegrasi dengan Sun Servers Only Vendor Delivering the Entire Solution, From Application to Disk • Solusi yang terintegrasi adalah ideal untuk virtualized environment Management • Unfifed interface untuk menyederhanakan sistem pengelolaan resources Application • Lower Total cost of ownership (TCO) lebih Virtualization rendah OS • Engineered, tested, and certified together to reduce complexity Server • Reduced change management risk Network • One-stop support Storage Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 21
  • 22. Layanan Platform as a Services (PaaS) Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22
  • 23. Middle Layer Stacks : Platform as a Services Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 23
  • 24. Pengembangan Aplikasi Tradisional vs Cloud Kegiatan Tradisional Cloud Membeli lisensi software yes No pengembangan (mis VS.Net) Membeli lisensi database (Mis Yes No SQL Server) Download & Isntalasi sofware Yes No Membeli 3Party tools Yes No Develop & deploy di production Yes No server dengan budget fix Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 24
  • 25. Kapabiltas dan Jenis Layanan PaaS Kapabiltas – Platform as a Service (PaaS) adalah jenis layanan cloud dimana konsumen dapat men-deploy aplikasi yang dibangun oleh konsumnen menggunakan bahasa pemrograman dan peralatan yang didukung oleh provider didalam jaringan komputasi awan. – Konsumen tidak mengelola atau mengendalikan infrastruktur sendiri seperti jaringan, server, sistem operasi, atau penyim-panan, namun memiliki kontrol atas aplikasi disebarkan dan memungkinkan aplikasi melakukan hosting konfigurasi. Jenis Layanan Paas • API untuk meng-akses service atau integrasi • Database & DB Mgt system • Developer/Testing tools • Virtual environment • Work flow • Messaging Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 25
  • 26. Layanan PaaS • Microsoft Windows Azure & Google App Engine adalah untuk developer. • Dot.Net developers eksisting dapat dengan mudah berpindah ke platform azure dan meng- create SaaS sendiri. • Java & Python developers dapat menggunakan Google Apps Engine menjalankan cloud apps. • OrangeScape & Wolf PaaS adalah platform berbasis browser on-deman untuk mendisain dan menjalankan cloud apps multi-tenant. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 26
  • 27. Services Provider Terkemuka - PaaS (1/2) Provider Service/Produk Keterangan Google Google Aps Engine : • Google memiliki spesialisasi di menyediakan platform untuk PaaS dan Saas mengembangkan dan hosting • Google Apps enggine adalah aplikasi web di google data free tetapi hanya untuk center menggunakan bahasa penggunaan resources pada pemrograman Phyton dan Java level tertentu Salesforce Force.com Platform (Custom • Memiliki sepesialisasi di PaaS .com Cloud 2, development platform) dan SaaS • Salesforce.com adalah leader di SaaS Microsoft Azure (Windows-as-a – • Microsoft specialisi di PaaS services platform termasuk • Azure tersedia di Visual Studio operating system dan 2008 via Web Platform developer services) Installer Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 27
  • 28. Services Provider Terkemuka - PaaS (2/2) Provider Service Keterangan Joyent • SmartPlatform • provides developers with simplicity and freedom of platform as a service (PaaS) IBM • Smart business • IBM Smart Business Desktop Cloud enables a on the IBM virtualized desktop environment on the IBM c cloud, • IBM Smart Business Storage Cloud allows an • IBM Smart enterprise to cost-effectively implement a private Business storage cloud Services and • IBM CloudBurst™ solution is a self-contained • IBM Smart cloud management and resource platform that Business provides the computing, storage, network and Systems. software required for clients to establish a private cloud 3Tera CloudWare • Suatu arsitektur untuk menyediakan open framework yang memungkinkan pengembangan open cloud environment Oracle • Database Grid • Application Grid Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 28
  • 29. Beberapa Contoh PaaS DATA GENERAL DEVELOPMENT •10Gen PURPOSE BUSINESS INTEGRATION & TESTING MongoDB COMPUTE •Oracle •Force.com INTELLIGENT •Amazon SQS •Keynote •Globus Toolkit CLOUD •Etelos •MuleSource Coherence •Xeround •Aster DB Systems •LongJump •Quantivo Mule •Mercury •Gemstone •Beowulf MANAGEMENT •AppJet OnDEmand Gemfire •Sun Grid Engine • Jtera App Logic •Cloud9 Analytics •SOASTA •Rollbase •Boomi •Apache •Hadoop • OpenNebula •Blink Logic •SkyTap •Bungee Labs •SnapLogic CouchDb •OpenCloud • Open.ControlTier •K2 Analytics •Aptana Connect •Opsource •Apache Hbase •Gigaspaces • Enomaly Enomalism •Oco •LoadStorm •Google App Connect •Hypertable •DataSynapse • Altor Networks •Panorama •Collabnet Engine •Cast Iron •TerraCotta • Vmware vSphere •PivotLink •Dynamsoft •Engine Yard •Microsoft •Tokyo Cabinet • OnPath Tech •Clario Analytics •Caspio BizTalk Service •Cassandra • CohesiveFT VPN Cubed •CloudLight •Qrimp •Gnip •Memcached • Hyperic Neuron •MS Azure •Snaplogic SaaS •IInfinispan • Eucalyptus •Infobright Services Solution Packs • Reductive Lbs Puppet •Vertica Platform •Appian DATABASE • OpenQRM •Mosso Cloud Anywhere •Google Big APPLIANCE FILE STORAGE • Appistry Sites •HubSpan Table •PingIdentity •EMC Atmos • VMWare •Informatica On- •Amazon •Sysplified •ParaScale VCloudExpress Demand SimpleDB •rPath •Zmamda •FathomDB •Vordell •CTERAd •Microsoft SDS Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 29
  • 30. Platform Layanan Cloud Oracle Third Party ISV Oracle Applications Applications Applications Platform as a Service Cloud Management Shared Services Oracle Enterprise Manager Integration: Process Mgmt: Security: User Interaction: SOA Suite BPM Suite Identity Mgmt WebCenter Configuration Mgmt Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit Lifecycle Management Database Grid: Oracle Database, RAC, ASM, Partitioning, Application Performance IMDB Cache, Active Data Guard, Database Security Management Infrastructure as a Service Application Quality Management Oracle Solaris Oracle Enterprise Linux Oracle Solaris Containers Oracle Enterprise Manager Oracle VM for SPARC Oracle VM for x86 Ops Center Sun Servers (SPARC and x86) Physical & Virtual Systems Management Sun Storage Systems Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 30
  • 31. Layanan Software as a Services (SaaS) Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 31
  • 32. Software as a Services • top layer of the cloud computing– • directly consumed by customers Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 32
  • 33. Karakteristik Layanan SaaS Software as a Service (SaaS) adalah jenis layanan cloud yang menyediakan aplikasi kepada kepada konsumen melalu jaringan internet Aplikasi tersebut dapat diakses pelanggan dari berbagai perangkat klien melalui antarmuka seperti web browser (misalnya, email berbasis web). Aplikasi berbasis on-premise sangat mahal, dan hanya perusahaan yang memiliki Cap-ex besar yang mampu mebeli disamping itu juga perusahaan membutuhkan ahli IT yang menyebabkan tingginya Total Cost of Ownership (TCO). Dengan SaaS, konsumen tidak perlu lagi investasi dan membeli infrastruktur dan platform terkait serta termasuk tenaga ahli bidang IT. SaaS sangat cocok untuk pelanggan SMEs/ SMBs (Small & Mid size businesses) Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 33
  • 34. Services Provider Terkemuka - SaaS Provider Produk Keterangan Google Google Aps • Web based comnunication, collaboration & security application, termasuk Gmail, Google calender, google talk, google docs & google site. Salesforce • Salesforce CRM • Sales cloud 2 . com • Sales service 2 • Salesforce,com adalah leader di bidang SaaS NetSuite SuitCloud Platform • Spesialisasi hanya di SaaS • Juga leading di layanan Business Software Suite untuk CRM, ERP tools and Accounting. Joyent • Cloud Software for Solution • Selain bermain di IaaS dan PaaS Providers juga bermain di SaaS. • Three Solutions for Game • Satu-satunya provider yang bermain Studios • Solution for Digital Agencies di 3 xaaS • Customize Your Own Cloud Solution 34 Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
  • 35. Beberapa Contoh Layanan SaaS BILLING FINANCIAL LEGAL PRODUCTIVITY •Aria Systems •Concur •DirectLaw SALES •Zoho •eVapt •Xero •Advologix •Xactly •IBM Lotus Live •OpSource •Workday •Fios •LucidEra •Google Apps •Redi2 •Beam4d •Sertifi •StreetSmarts •HyperOffice •Zuora •Success Metrics •Microsoft Live •ClusterSeven CONTENT HUMAN MANAGEMENT RESOURCE •Clickability CRM •Taleo •SpringCM •NetSuite DOCUMENT •Workday •CrownPoint •Salesforce MANAGEMENT •ICIMSe •Parature •NetDocuments •Responsys •Questys SOCIAL •Rightnow •DocLanding COLLABO •Sales.com •Aconex NETWORKS •LiveOps RATION •Ning •Xythos •Box.net •MSDynamics •Knowledge TreeLive •Zembly •DropBox •Oracle On Demand •SpringCM •Amitive Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 35
  • 36. <Insert Picture Here> Terimakasih Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 36