Presentation at UX Joburg. It's a discussion about the big picture of 'experience' - looking beyond features to the human condition, the designers consciousness and the nuances of how this emerges in the iterative design process.
Organising features can be powerful and effective
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This is all good. We are moving beyond features to
We’re starting to look at:
• the spaces between features
• and the kinds of connections that exist between features
• and the systems in which they operate (those internal
and external to the service provider)
But how do we start to unpack what experience is?
What is your history?
What are your politics?
What are your economics?
What is your culture?
What kind of society would you like to live in?
What is your context of use?
Are you an early, mid or late adopter?
Are you hands-on, disconnected or impulsive?
What are your routines?
What do you hold dear?
What do you hate in other people?
What makes you envious?
What did you believe differently as a child?
What do you turn to in despair?
What makes you dance spontaneously?
How do you like architecture to make you feel?
What do you base your judgements of others on?
What would you write a book about?
What kind of personae are you?
How is this different to other people?
Develop an intuition for recognising when simple things are
simple and when they are hiding complexity.