Linux on the Corporate Desktop: We Did It, and You Can Too

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Presentation by John Goerzen at OSCon 2008.

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  • Linux on the Corporate Desktop: We Did It, and You Can Too

    1. Linux on the Corporate Desktop <ul><ul><li>John Goerzen </li></ul></ul><ul><ul><li>OSCON 2008 </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul>
    2. A clarification...
    3. A clarification... Photo from lukeisback.com (c) 2007, licensed under CC Attribution-ShareAlike 2.5
    4. A clarification...
    5. Agenda <ul><li>Motivations </li></ul><ul><li>Expected Benefits </li></ul><ul><li>Making It Work </li></ul><ul><li>Did It Work? </li></ul>
    6. Motivations
    7. Image by Xander on Wikimedia Commons
    8. John Goerzen's backyard
    9. $300,000
    10. Benefits
    11. Single System Image Public Domain - US Gvmt
    12. Hot Desking
    13. Reliability & Downtime Public Domain (Wikimedia Commons)
    14. Making It Work: Community
    15. Is Linux a cheap Windows?
    16. No!
    17. Take advantage of Linux
    18. We've Contributed <ul><li>HDBC </li></ul><ul><li>gtkrsync </li></ul><ul><li>Features and Debian integration to gscan2pdf </li></ul><ul><li>Bacula for Debian </li></ul><ul><li>Feature diffs to Courier IMAP, Thunderbird, eGroupware </li></ul><ul><li>eGroupware CalDAV support (paid for) </li></ul><ul><li>Nuxeo trash support (paid for) </li></ul>
    19. These were solid investments.
    20. Making It Work: Technology
    21. Debian
    22. SystemImager
    23. Gnome
    24. OpenOffice
    25.  
    26.  
    27.  
    28.  
    29.  
    30.  
    31. Hardware <ul><li>Desktops: focus on video </li></ul><ul><li>Laptops: </li></ul><ul><ul><li>Make sure video looks good </li></ul></ul><ul><ul><li>Order one for testing </li></ul></ul><ul><ul><li>Test the suspend/resume extensively </li></ul></ul><ul><ul><li>We use LinuxCertified now </li></ul></ul>
    32. Making It Work: Management
    33. What is risky? Photo by René Ehrhardt on Flickr - CC Attribution 2.0 Generic
    34. &quot;Convert Me First&quot; Photo by Joi on Flickr - CC Attribution 2.0 Generic
    35. Making It Work: End Users
    36. Prep
    37. “User Terror” Photo by paolo màrgari on Flickr - CC by-sa 2.0
    38. Deployment Strategy <ul><li>Classes </li></ul><ul><li>In-person at conversion time </li></ul><ul><li>Some people don't like change </li></ul><ul><li>Be supportive and patient </li></ul>
    39. Making It Work: Supporting Linux Desktops
    40. Rebooting: Not The First Thing to Try Photo by skyfaller on Flickr - CC by-sa 2.0
    41. Logfiles - which, where, and when Photo by hamilton.lima on Flickr - CC by-sa 2.0
    42. Did It Work?
    43. A year later...
    44. Did It Work? The specifics...
    45. Things that we don't like <ul><li>Groupwise + Evolution </li></ul><ul><ul><li>Switched to eGroupWare + Thunderbird + Lightning </li></ul></ul><ul><li>Have to test hardware before buying </li></ul><ul><li>Laptop resolution switching </li></ul>
    46. Things that were OK <ul><li>OpenOffice </li></ul><ul><ul><li>Mostly positive feedback </li></ul></ul><ul><ul><li>Document import formatting imperfect </li></ul></ul><ul><ul><ul><li>Some of that because people don't know how to format documents </li></ul></ul></ul><ul><ul><li>PDF export features are very nice </li></ul></ul>
    47. Things that were OK <ul><li>NFSv4 </li></ul><ul><ul><li>Core of it works great </li></ul></ul><ul><ul><li>Limit of 16 groups per logged-in user </li></ul></ul><ul><li>VPN on the laptops </li></ul><ul><ul><li>OpenVPN works great </li></ul></ul><ul><ul><li>Lack of good GUIs for it </li></ul></ul>
    48. Things that worked well
    49. Viruses? What viruses?
    50. Stealth Support Photo by kevin.j on Flickr - CC by-sa 2.0
    51. Things that worked well <ul><li>Single system image a great tool </li></ul><ul><ul><li>Hard to resist the tendency to &quot;just re-image it&quot; when something happens </li></ul></ul><ul><li>Open Source community participation </li></ul><ul><li>Linux itself </li></ul><ul><ul><li>Stable, and has good logging </li></ul></ul><ul><ul><li>Better HW autodetection than Windows </li></ul></ul><ul><li>Windows terminal server integration </li></ul><ul><li>Firefox/Iceweasel </li></ul>
    52. Things that worked well <ul><li>Far fewer licensing worries </li></ul><ul><li>Hardware lifespan </li></ul><ul><li>Opportunity to improve processes </li></ul><ul><li>Linux on shop floor touch screen devices </li></ul><ul><li>Desktop Printing </li></ul><ul><ul><li>No printer or driver set up on the desktops </li></ul></ul><ul><ul><li>CUPS rocks </li></ul></ul>
    53. So... Did it work?
    54. “ I can't imagine going back”
    55. Questions? <ul><li>[email_address] </li></ul>

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