Governance Dynamics:
Strategic Management Model


                 BUSINESS
                 STRATEGY



                 ...
Key Questions

   • Who are we?

   • What is changing within us, and around us?

   • What do we want to become?

   • Ho...
Current State
Who are we?



   • What is our past?

   • What is our current status?

   • What has changed recently?
   ...
Current Process Model
How does our work get done today?



   Suppliers            Core Processes
               Inputs   ...
Competitive Landscape
How is the competitive landscape changing?

                                           Regulatory Ch...
Purpose Statement
Why do we exist?


   • Our purpose is….                • Our purpose is not...




                    ...
Visioning Exercise
What could the future look like for our organization?



    • Ten years from now
        –   Who are o...
Mission Statement
What do we aspire to become, create or achieve?




                                Do what,
           ...
Critical Success Factors
What must we have or do to achieve our mission?




                                             ...
CFS Prioritization
What are the critical few CSFs?
  High




               HIGHEST PAYOFF




 Low

         Low        ...
Change Initiatives
How must our organization change to achieve each critical CSF?
(process, people, technology)




      ...
Initiative Panels
How will we track our progress?




       CSF           Measures     Targets Initiatives Responsibility...
Balanced Scorecard
How will we know if our actions are achieving the mission?

                           Financial

     ...
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Governance Dynamics Strategic Management Model

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This document walks the leadership of an organization through the key questions that will help determine organization\'s preferred future path, including the specific initiatives that will lead to the changes required, and a measurement system that will help ensure that the change is realized as expected.

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Governance Dynamics Strategic Management Model

  1. 1. Governance Dynamics: Strategic Management Model BUSINESS STRATEGY PROCESS DESIGN TECHNOLOGY ORGANIZATION DESIGN DESIGN CULTURE 1 @Judith A Graham 2008
  2. 2. Key Questions • Who are we? • What is changing within us, and around us? • What do we want to become? • How do we need to change? • What actions will provide the required change? • How will we know whether or not our actions getting us the change we want? 2 @Judith A Graham 2008
  3. 3. Current State Who are we? • What is our past? • What is our current status? • What has changed recently? – Customers – Competitors – Staff – Processes – Technology 3 @Judith A Graham 2008
  4. 4. Current Process Model How does our work get done today? Suppliers Core Processes Inputs Outputs Customers Support Processes 4 @Judith A Graham 2008
  5. 5. Competitive Landscape How is the competitive landscape changing? Regulatory Change Potential Entrants Socio-demographics Economic Change Suppliers Current Customers Competitors Substitutes Technological Disruptions 5 @Judith A Graham 2008 M. Porter, Five Forces +
  6. 6. Purpose Statement Why do we exist? • Our purpose is…. • Our purpose is not... 6 @Judith A Graham 2008
  7. 7. Visioning Exercise What could the future look like for our organization? • Ten years from now – Who are our customers? – What are our customers saying about us? – What type of place is this to work? – What are our employees saying about us? – What are our shareholders saying about us? – What are our competitors saying about us? 7 @Judith A Graham 2008
  8. 8. Mission Statement What do we aspire to become, create or achieve? Do what, for whom, by when? 8 @Judith A Graham 2008
  9. 9. Critical Success Factors What must we have or do to achieve our mission? 9 @Judith A Graham 2008
  10. 10. CFS Prioritization What are the critical few CSFs? High HIGHEST PAYOFF Low Low Medium High 10 Effort @Judith A Graham 2008
  11. 11. Change Initiatives How must our organization change to achieve each critical CSF? (process, people, technology) 11 @Judith A Graham 2008
  12. 12. Initiative Panels How will we track our progress? CSF Measures Targets Initiatives Responsibility Status • • • • • • • • • • • • • • • • • 12 @Judith A Graham 2008
  13. 13. Balanced Scorecard How will we know if our actions are achieving the mission? Financial Measures Targets Customer Internal Processes Measures Targets Measures Targets Learning & Growth Measures Targets 13 @Judith A Graham 2008

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