1.
Case Study:
WA State DOL
The 21st Century Government
Will Be Agile

2.
Joseph Flahiff
PMI Agile CoP
Community
Engagement Lead
PMI
ACP
15 years Traditional and Agile
President of Whitewater Projects, Inc.
Author, Speaker, Coach, Consultant
joseph@whitewaterprojects.com

3.
License eXpress

4.
Long Long Road
2008
• First attempt at
starting
New Estimate 2
years
Multiple Designs &
revisions
Reduced scope
by 1 year
SCRUM Pilot
Completed in 9
Months
2011
Estimated 3 years
to complete
Public Launch
• Urgent need
• Deadline 2012
• 9/2012
2010
• Shelved
• Lack of resources
Sat for 2 years

5.
Results

6.
Benefits
• Quality of the Product
• Time and Cost Savings
• Employee Satisfaction

7.
Agile and the Government
•
… congressional interest has contributed
numerous
Federal to the identification of projects that
• Washington
examples of lengthy IT
• Generalincurred cost overruns and schedule
Accounting
• DOL
Office delays while contributing little to DIS
•
mission-related outcomes. To
• Dept. of Defense problems, thereduce of
• DNR
the risk of such
Office
• NASA Management and Budget (OMB)DOT
•
recommends
• Veterans Affairs modular software L&I
•
delivery consistent with an approach
• FBI
known as Agile.
• ESD
• GSA
• Many more
• OCIO
• More…
State

8.
Agile and the Government
• Federal
• General Accounting
Office
• Dept. of Defense
• NASA
• Veterans Affairs
• FBI
• GSA
• Many more
• Washington State
•
•
•
•
•
•
•
•
DOL
DIS
DNR
DOT
L&I
ESD
OCIO
More…

9.
The Original Approach
2 Years
Contract/
Charter
Requirements
Design
Build
Test
Deploy
Prod Support

10.
Reality
Looking
Good!
Contract/
Charter
Requirements
Design
No, how about this?!
10

11.
What does it mean
to
be Agile?
Agile is the ability to adapt to changes as fast or faster
than changes occur.
Flexible
Agile is NOT a noun…it’s an adjective

12.
A Broader Definition
Change Cycle
Change Cycle
Build CycleBuild CycleBuild Cycle
Change Cycle
Change Cycle
Build CycleBuild Cycle Build Cycle

13.
A Broader Definition
Change Cycle
Change Cycle
Change Cycle
Change Cycle
Build Cycle
Build Cycle
Build Cycle
Build Cycle

14.
Project Requirements

15.
Modularize and Prioritize

16.
Adaptability
Release Value
30%
25%
20%
15%
10%
5%
0%

17.
Iterative Delivery

18.
License eXpress
DDD DDD
DD
DDD
D
DDD DDD
DD
DDD
D

19.
Simple…in Theory

20.
Not as Easy
as it Looks

21.
4
Dimensions
of Agility

22.
Culture
Culture is a set of
organizational beliefs and
behaviors that create the
working environment.
Challenges:
• Complacency
• Collaboration
• Self-Direction
• Cross Organizations
People
AGILE
ORGANIZATION
Systems

23.
Leadership
People
The leaders job is twofold:
1.
Provide clear direction
2.
Removers of obstacles and
smoothers of paths
AGILE
ORGANIZATION
Challenges:
• Trust of the iterative Process
• Availability/Authority/Knowledg
e
Systems

24.
Business Systems
People
Set of connected
processes, tools, beliefs
and policies that support
the business.
AGILE
ORGANIZATION
Challenges:
• Legacy Reporting
• 100% Staff Allocation
• Contracting
• Status Reporting
Systems

25.
Technical Practices
Technical practices are
the tools and techniques
used to deliver customer
value.
People
AGILE
ORGANIZATION
Challenges:
• Adoption of new tools
• Traditional Artifacts
• Trust of new practices
Systems

26.
Getting Started
Transformation is fractal
• Culture
• Self-Direction
• Leadership
• PO Group
• Business Systems
• Pilot to get staffing
• Technical Practices
• Retrospectives

27.
Questions Before We Close

28.
Summary

29.
References and Additional
Reading
• Contact info
• joseph@whitewaterprojects.com
• Articles on Agile by Joseph Flahiff
• www.whitewaterprojects.com/articles/
• Agile in government papers
• GAO - Effective Practices and Federal Challenges in Applying Agile
Methods
• http://www.gao.gov/assets/600/593091.pdf
• DOD Strategic Guidance
• http://www.defense.gov/news/defense_strategic_guidance.pdf
• OMB 25 Point Plan to Reform Federal IT
• http://www.dhs.gov/sites/default/files/publications/digital-strategy/25point-implementation-plan-to-reform-federal-it.pdf
• Other Reading
• The New, New Product Development Game

30.
Joseph Flahiff
PMI-Agile CoP
Engagement Lead
PMI
ACP
15 years Traditional and Agile
President of Whitewater Projects, Inc.
Author, Speaker, Coach, Consultant
joseph@whitewaterprojects.com
@joseph_flahiff