Session 2: Johann Deutinger (SBA, Lync)


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Session 3: Johann Deutinger Presented in English. Talking about Ferrari Electonic AG portfolio for Wave 14. CTO at Ferrari electronic AG.

short information on Ferrari electronic
UC/UM gateways including survivable branch appliance (technical details)
new gateway features in CS"14"
fax server for Exchange (and other platforms), Inbound fax solution built into all gateways, also for Exchange 2010
fax for BPOS and hosted Exchange

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Session 2: Johann Deutinger (SBA, Lync)

  1. 1. Ferrari electronic AG – ready for Lync 2010!<br />Johann Deutinger, Chief Technology Officer<br />
  2. 2. Ferrari electronic AG: 20+ Years UC<br />Leading European Computerfax Vendor<br />Proven ISDN Technology<br />Fax/UM for Exchange 4.0–2010 SP1<br />20.000+ Installations<br />More than 2 Mio Users<br />UC Gateways<br />1990<br />2000<br />2010<br />
  3. 3. OfficeMaster 4 – UM/UC Software<br />Fax, SMS, Voicemail and CTI for all platforms<br />Microsoft Exchange (2000 – 2010 SP1)<br />IBM Lotus Notes/Domino Server (4.6 – 8.5)<br />Any generic Mail-System based on standard protocols<br />SAP certified connector available<br />Some product highlights<br />Runs on all Windows 32/64 Bit Platforms, Virtualization supported<br />Deployment in Datacenter, distributed communication hardware<br />Can be used without special client software; Terminal Server supported<br />Connects/Integrates with almost everything<br />DMS/Archiving solutions, MFP (Scan-to-Fax), ERP and CRM Systems, mixed platforms (e.g. Fax via LPD), flexible set of APIs (File based Gateways, Web services, …)<br />
  4. 4. OfficeMaster 4 – UM/UC Software<br />Same Product for all Mail platforms (Exchange/Notes/Generic)<br />License for one instance included, more can be licensed separately<br />Main integration platform: Microsoft Exchange Server<br />Supports Exchange 2000-2010 SP1, SBS 2003, Essential Server 2008<br />Exchange Cluster-enabled<br />No components installed on Exchange Server<br />User configuration stored in AD – without schema extension!<br />Administration integrated into EMC and AD User/Computer MMC<br />Also supports BPOS via on-premises Fax/SMS Server (based on local AD with DirSync Connector)<br />Easy Deploment within minutes<br />All objects (e.g. Send/Receive Connector) are created automatically<br />Deinstallation removes all these objects completely<br />
  5. 5. OfficeMaster for Exchange<br />100% Integration<br />
  6. 6. OfficeMaster Gate Product Family<br />UC-Gateway +Fax/SMS/Voice<br />Exchange 2007 / 2010Voice and Fax!<br />QualifiedforOCS andOCS R2 incl. TLS/SRTP<br />Basic Hybrid GW/ SurvivableBranch Appliance<br />4 BRI: Fax, distributeddeploy- ment, demo/test<br />Firmware update for Microsoft Lync Enhanced GW<br />SIP to SIP Registrar/Proxy<br />(ATA, Phones)<br />2 PRI E1/T1<br />(4 PRI soon)<br />
  7. 7. OfficeMaster Hybrid Gate / SBA<br />Basic Hybrid Gateway == Survivable Branch Appliance<br />Same feature set as OfficeMaster Gate, plus:<br />2 PRI, 4 BRI, 4 analog (FXS) – flexible licensing<br />4 PRI Version (2U) with RAID-Controller, dual power supply<br />Windows Server 2008 R2 installed on industrial grade HW<br />Can be used as Hybrid Gateway with OCS R2 and updated to Survivable Branch Appliance for Microsoft Lync Server 2010 <br />Deployment as SE appliance (Gateway board available separately)<br />
  8. 8. OfficeMaster Hybrid Gate / SBA<br />Independent Mediagateway on PCI express Card + 4 FXS Card<br />4-port FXS<br />
  9. 9. OfficeMaster SBA deployment<br />Preparation steps in Datacenter<br />Create Computer Account; domain join should be delegated to „RTCUniversalSBATechnicians“ group<br />Add service principal name via ADSI-Edit<br />Create Domain account for SBA Technician, add to „RTCUniversalSBATechnicians“ group<br />Optional: Grant rights for WebServices Template in CA<br />Create Branch Office and Survivable Branch Appliance (including Gateway) using Topology Builder<br />Publish Topology (this adds SBA Computer Account to some predefined groups)<br />Deployment in Branch Office<br />Guided by Web UI; no Console connection needed (= Appliance)<br />Local technician can handle that; no real administrator necessary<br />
  10. 10. OfficeMaster SBA UI<br />Silverlight based Web UI, can be run from any Windows client<br />Bootstrap steps<br />IP configuration, change Administrator password, set date, time, local time zone, join domain<br />Install steps<br />finalizing SQL, install Lync services<br />Activation <br />download/install configuration, start replica process, activate SBA, request/install certificate<br />Gateway configuration (basic configuration)<br />Number and type of interfaces used<br />Configure Dial-Plan, analog phone numbers<br />
  11. 11. OfficeMaster SBA UI<br />PSTN Test<br />Outbound/inbound test call<br />Diagnostics<br />View Event logs, Gateway Syslog<br />Status page<br />See status of Services and Interfaces<br />Start/stop services<br />Reboot machine<br />Full Demo-Video (7 minutes) can be watched at<br />
  12. 12. OfficeMaster SBA UI Screenshots<br />
  13. 13. OfficeMaster SBA UI Screenshots<br />
  14. 14. OfficeMaster SBA UI Screenshots<br />
  15. 15. OfficeMaster SBA UI Screenshots<br />
  16. 16. Media Gateways for Lync (EMG)<br />Extended Functions (mandatory)<br />Media Bypass, Hairpin Elimination<br />TLS/SRTP support mandatory<br />DNS load balancing<br />SIP OPTIONS („Ping“)<br />Failover to Backup Mediation server<br />SIP REFER-Support<br />Greatly improved Early Media including multiple early RTP<br />CN Codec mandatory<br />Analog-Ports (FXS, FXO) must be available<br />Everything but DNS-LB also applies to SBA-integrated GW<br />
  17. 17. EMG Audio Quality Requirements<br />New Requirements – everything is tested!<br />Latency must be kept very low in both directions<br />Line Echo Canceller (128ms tail)<br />AGC (automatic gain control) with VAD (voice activity detection)<br />not mandatory anymore<br />Silence suppression and comfort noise generation<br />IP Packet delay variation handling<br />Packet loss and concealment<br />Overall speech quality tested using PESQPerceptual Evaluation of Speech Quality<br />Big investment in test equipment<br />Two Sage 960B units needed<br />
  18. 18. Distribution channel established in<br />Europe, US/Canada (, Asia Pacific<br />Support, training available on-site, remote<br />Open Federation (SMTP=SIP)<br />Sales:<br /> Technical questions:<br />Thank You!<br />More Information<br />