Stop Hiring Devops Experts (And Start Growing Them)


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Keynote from PuppetConf 2013. Watch the video (30m):

Everyone is putting "devops" on their LinkedIn profile, and everyone is trying to hire them. In this talk, Jez will argue this is not a recruitment problem but an organizations failure. This talk discusses how to grow great people and great organizations, and how the two problems are connected.

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Stop Hiring Devops Experts (And Start Growing Them)

  1. 1. stop hiring devops experts (and start growing them) @jezhumble continuous delivery nyc 16 january 2014
  2. 2. hiring a devop
  3. 3. devops
  4. 4. “the game has changed” Andrew Shafer | @littleidea | “There Is No Talent Shortage” |
  5. 5. but what is the game? “I’ll tell you EXACTLY what devops means. Devops means giving a shit about your job enough to not pass the buck. Devops means giving a shit about your job enough to want to learn all the parts and not just your little world. Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other.” John Vincent | @lusis |
  6. 6. you can’t just hire in cultural change
  7. 7. innovation culture we grow systems and knowledge trust experimentation / improvisation safe to fail how well do we cultivate knowledge?
  8. 8. not very effective training buying tools creating a “devops team” hiring people
  9. 9. fragile
  10. 10. resilient
  11. 11. antifragile
  12. 12. antifragile "We acquire the strength we have overcome." -- Ralph Waldo Emerson, The Conduct of Life ! “From life's school of war: what does not kill me makes me stronger.” -- Friedrich Nietzsche, Twilight of the Idols
  13. 13. high trust culture Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27
  14. 14. cynefin -- Dave Snowden
  15. 15. retrospective prime directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.” -- Norm Kerth
  16. 16. Dan Milstein | @danmil
  17. 17. game days
  18. 18. simian army
  19. 19. organizational change?
  20. 20. improvement kata
  21. 21. improvement kata What is the target condition? (The challenge) What is the actual condition now? What obstacles are preventing you from reaching it? which one are you addressing now? What is your next step? (Start of PDCA cycle) When can we go and see what we learned from taking that step?
  22. 22. improvement kata
  23. 23. jesse’s rule “don’t fight stupid, make more awesome” Jesse Robbins, Co-founder, Opscode @jesserobbins
  24. 24. what does devops mean? “when confronted with the question, ‘Are you a DevOps?’ I answered the only way I knew how. Someone was asking me not whether I was qualified to fill a role, but whether I believed in a movement. Whether flow was of the utmost importance. Whether communication was more important than silos. ‘Of course not, are you an Agile?’” Dave Mangot | @davemangot |
  25. 25. takeaways devops is a mindset, not a tool or a team or a role innovation is in your culture, not a product innovation culture doesn’t punish failure you can’t innovate with command and control go forth and make awesome!
  26. 26. resources DLOQ: Sahota, An Agile Adoption and Transformation Survival Guide minibooks/agile-adoption-transformation Game Days: Google DiRT: Netflix culture: BOOKS Schneider, The Reengineering Alternative Kotter, Leading Change Taleb, Antifragile
  27. 27. questions @jezhumble | ! ThoughtWorks is hiring! (ironically) ! Australia | Brazil | Canada | China Germany | India | Singapore | South Africa Uganda | UK | USA © 2014 ThoughtWorks, Inc. Pre-order my new book!