Star Auto Authority

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Whether you drive a domestic minivan, European sportscar or Asian sedan, there is a highly skilled and experienced professional at Star Auto Authority who specializes in your make and model. That\'s why we\'re your vehicle service experts. This Powerpoint presentation will introduce you to our team, as well as our host of customer convenience amenities.

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Star Auto Authority

  1. 1. Vehicle pick up and delivery • Shuttle rides to and from • your home and office Loaner cars – Guaranteed • availability & 24/7 access lient Conveniences C
  2. 2. Vehicle pick up and delivery • Shuttle rides to and from • your home and office Loaner cars – Guaranteed • availability & 24/7 access lient Conveniences C
  3. 3. After-hours vehicle pick up • and drop off 24/7 roadside assistance, • including towing Quiet customer lounges with • wi-fi and computer workstations. lient Conveniences C
  4. 4. Hand car wash and vacuum • after every service Fresh Starbucks and cookies • • AutoScheduling—Due for an oil change? We’ll schedule an appointment automatically. lient Conveniences C
  5. 5. • Our Blog • Twitter • Facebook • LinkedIn Find direct links at: www.starautoauthority.com lient Conveniences C
  6. 6. Customer Rewards Program • Earn dollars for future services with every visit! • Give us your email address. • Then sit back, relax and wait for your rewards to hit your In Box. client perks
  7. 7. Customer Rewards Program • Earn $15 every time you invest $1,000 in vehicle services • Earn $25, $50 and $100 when your total investment reaches $2,500, $5,000 and $10,000. client perks
  8. 8. Exclusive 3-year/36,000 mile repair warranty You’re protected nationwide for workmanship and parts. Our warranty is unmatched in guaranteeing your satisfaction. client perks
  9. 9. Whether you drive a domestic minivan, European sports car or Asian sedan, we have a highly skilled and experienced professional at Star Auto Authority who specializes in your make and model.
  10. 10. YOUR VEHICLE SERVICE EXPERTS Bob Giers ASE-Certified Master Technician 24 Years Experience Automotive Industry Since 1984 Additional Certifications: L1 Advanced Engine Performance, X1 Exhaust Systems, ASE-Certified Parts Specialist and ASE- Certified Service Consultant
  11. 11. YOUR VEHICLE SERVICE EXPERTS Mike Hart ASE-Certified Master Technician 30 Years Experience Automotive Industry Since 1978 Additional Certifications: L1 Advanced Engine Performance
  12. 12. YOUR VEHICLE SERVICE EXPERTS Bill Wilczynski ASE-Certified Master Technician 15 Years Experience Automotive Industry Since 1993 Additional Certifications: L1 Advanced Engine Performance, X1 Exhaust Systems, IM-240 Certified (Emissions) and Mac certification
  13. 13. YOUR VEHICLE SERVICE EXPERTS Bryan Strischek ASE-Certified Master Technician 20 Years Experience Automotive Industry Since 1988 Additional Certifications: L1 Advanced Engine Performance
  14. 14. YOUR VEHICLE SERVICE EXPERTS Antonio Alvarez Garcia Automotive Detailing Specialist 20 Years Experience Automotive Industry Since 1988
  15. 15. YOUR VEHICLE SERVICE EXPERTS Victorico Flores Pacheco Automotive Detailing Specialist 4 Years Experience Automotive Industry Since 2004
  16. 16. YOUR VEHICLE SERVICE EXPERTS James Even Service Manager 10 Years Experience Automotive Industry Since 1998 Certifications: ASE-Certified Master Technician, ASE-Certified Service Consultant, L1 Advanced Engine Performance, X1 Exhaust Systems, IM-240 Certified (Emissions)
  17. 17. YOUR VEHICLE SERVICE EXPERTS Jack Shields Production & Parts Manager 20 Years Experience Automotive Industry Since 1988 Certifications: ASE-Certified Service Consultant and ASE-Certified Parts Manager
  18. 18. YOUR VEHICLE SERVICE EXPERTS Mike Starovich President & CEO 30 Years Experience Automotive Industry Since 1978 Certifications: ASE-Certified Service Consultant
  19. 19. Our Services Our detailing department delivers everything but that new car scent. • Dent or ding? We can make it disappear! • Tear in your leather or fabric seat? Let us mend it.
  20. 20. Our Services Our detailing department delivers everything but that new car scent. • Paint chip? We can repair it. • Chipped or cracked windshield? We can help.
  21. 21. Our Services With sweltering summers and wicked winters, these may be the two most important car amenities in Chicagoland. Call on us when your A/C or heating performance drops below normal.
  22. 22. Our Services Are you frustrated by squeaks, squeals or grinding noises? Perhaps your ABS warning light is showing on your dash. In either case, we'll determine the cause and then advise you of the solution.
  23. 23. Our Services If you're changing fuses faster than socks or replacing brake light bulbs to no avail, call on our experts to put an end to your electrical gremlins.
  24. 24. Our Services Given a failing grade at the emissions test station? Trust our 100% passing rate with the Illinois EPA to get your vehicle back on the road with an A+.
  25. 25. Our Services When coolant pools beneath your vehicle and the temperature gauge nears the red zone, it’s time for help. From thermostats to complex head gasket failures, we’ll keep your engine running well.
  26. 26. Our Services If your amber Check Engine Light makes regular dashboard appearances, turn to our ASE-certified Master Technicians to make your engine purr like new again. No performance problem is too challenging for us.
  27. 27. Our Services Does your car sound like a lawn mower? Unless you’ve paid extra for that guttural growl, we can help.
  28. 28. Our Services We adhere to the manufacturer’s maintenance schedule for your vehicle, including ignition tune-ups, timing belts, coolant and transmission fluid flushes.
  29. 29. Our Services When it comes to front and side airbags, anti-lock brakes and traction control, trust only our qualified technicians with your service needs. We have the latest diagnostic tools, and all of our technicians complete at least 40 hours of advanced training per year.
  30. 30. Our Services If your car requires a jump, cranks slowly, or simply won't start, let us track down the culprit in your starting and charging system.
  31. 31. Our Services Do you cringe every time you hit a pothole, unhappily anticipating the jolt to your car? When your shocks and struts are past their prime, we can help your vehicle ride like new again. We can also eliminate clanks, clunks, rattles and steering wheel shudders.
  32. 32. Our Services With our competitive pricing on all brands of tires, there’s no need for a ―tire store.‖ We can even help with those pesky quot;Low Tire Pressurequot; warning lights.
  33. 33. Our Services Whether you need a simple fluid flush or diagnosis for a car that won't shift into third gear, count on us to get you rolling again.
  34. 34. 600 Lakeview Parkway Vernon Hills, IL 60061 P: 847 816 0011 jim@starautoauthority.com www.starautoauthority.com blog: www.myautoauthority.com

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