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Chapter 2 Perception, The Self, And

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Chapter 2 Perception, The Self, And

  1. 1. Chapter 2- Perception, The Self, and communication<br />Jessica Tapman, Devin McClellan, & Brandy Sellers<br />
  2. 2. Chapter Topics<br />Perceiving Others<br />Perceiving the Self<br />Identity Management<br />
  3. 3. Jessica Tapman<br />Perceiving Others<br />
  4. 4. Narratives & Perception<br />Narratives are stories we create to make sense of our own personal world.<br />
  5. 5. Common Perceptual Tendencies<br />Attribution- The process of attaching meaning to behavior<br />
  6. 6. Common Perceptual Tendencies Attribution Errors<br />We often judge ourselves more charitably than we judge others<br />Self-serving bias- The tendency to interpret and explain information in a way that casts the perceiver in the most favorable manner.<br />
  7. 7. Common Perceptual Tendencies Attribution Errors<br />We are influenced by what is the most obvious<br />There are three factors that cause us to notice some messages and ignore others. Messages that are:<br />Intense<br />Repetitious<br />Contrastive<br />
  8. 8. Intense- Where are your eyes drawn?<br />
  9. 9. RepetitiousWhich sound are you paying attention to?<br />
  10. 10. ContrastiveIs this normal?<br />
  11. 11. Common Perceptual Tendencies Attribution Errors<br />We cling to our first impressions, even if they are wrong<br />
  12. 12. Common Perceptual Tendencies Attribution Errors<br />We tend to assume others are similar to us<br />
  13. 13. Common Perceptual Tendencies Attribution Errors<br />We tend to favor negative impressions over positive ones<br />
  14. 14. Situational Factors Influencing Perception<br />Additional factors we use to make sense of other’s behavior<br />
  15. 15. Situational Factors Influencing Perception<br />Relational Satisfaction<br />Degree of involvement with the other person<br />Past experience<br />Expectation<br />Social Roles<br />
  16. 16. Social Roles<br />Who would you be more afraid of?<br />
  17. 17. Situational Factors Influencing Perception<br />Relational Satisfaction<br />Degree of involvement with the other person<br />Past experience<br />Expectation<br />Social Roles<br /><ul><li> Knowledge
  18. 18. Self-Concept</li></li></ul><li>Perception and Culture <br />Culture provides a perceptual filter than influences the way we interpret even the simplest events.<br />
  19. 19. Perception and Culture<br />“Victory” or “Peace”<br />Australian for “Up yours!”<br />
  20. 20. Perception and Culture<br />Thumbs Up<br />In America and European countries, this is considered a sign of something good.<br />In Asian and Islamic countries, it is an insult.<br />
  21. 21. Perception and Culture<br />“Come here”<br />In Asian countries this is considered rude. In Singapore it signals death.<br />
  22. 22. Empathy and Perception<br />Empathy- The ability to re-create another person’s perspective, to experience the world from the other’s point of view.<br />
  23. 23. Empathy and Perception<br />Dimensions of Empathy<br />Perspective Talking<br />Emotional<br />Concern<br />
  24. 24. Empathy and Perception<br />Empathy vs. Sympathy<br />Sympathy- Compassion for a person’s situation<br />Empathy= Understanding<br />Sympathy= Caring<br />
  25. 25. Empathy and Perception<br />Perception Checking<br />Description of the behavior<br />Two possible interpretations of the behavior<br />Request for clarification<br />
  26. 26. Empathy and Perception<br />Perception Checking<br />“You haven’t called in the few days (description). I am not sure whether you’re upset with me (1st interpretation), or you’ve been busy (2nd interpretation). What’s going on (request for clarification)?”<br />
  27. 27. Perception Checking-Group Activity<br />Write a perception check for the situation you are assigned. <br />Note the behavior, two interpretations, and a request for clarification.<br />Example-“You haven’t called in the few days (description). I am not sure whether you’re upset with me (1st interpretation), or you’ve been busy (2nd interpretation). What’s going on (request for clarification)?”<br />

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