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NMC 2011 Attendee Brochure


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NMC 2011 Attendee Brochure

  1. 1. 2011 Planning Panel Conference Chairperson Richard T. Hader, RN, PhD, FAAN, CHE, CNA, CPHQ Editor-in-Chief, Nursing Management journalThe Conference for Excellence in Nursing Leadership® Senior Vice President and Chief Nurse ExecutiveDear Colleague, Meridian Health System, Wall, NJ Sean Clarke, RN, PhD, FAAN RBC Chair in CardiovascularI’m pleased to announce our upcoming Nursing Management Congress2011 Nursing Research— hosted in the fabulous city of Las Vegas, October 24-28, 2011, at the University of Toronto &beautiful Paris Hotel. Sponsored by Wolters Kluwer Health | Lippincott University Health Network Lawrence S. BloombergWilliams & Wilkins, publisher of Nursing Management journal, Congress2011 Faculty of Nursingis today’s leading conference for new, seasoned, and aspiring nurse managers. University of Toronto Toronto, Ontario, CanadaThe 2011 planning committee, charged by some of the top management Jeff Doucette, MS, RN, CEN, FACHE, NEA-BCexperts in healthcare today, has worked energetically to create a program Vice President, Emergency Servicesspecifically for today’s nurse managers. Don’t miss the opportunity to hear Bon Secours Health Systemstellar speakers and experts in the field of healthcare management. Hampton Roads, VAThis year’s dynamic workshops, plenary and breakout sessions include… Kirsten Drake, MSN, RN, OCN, NEA-BC Director Med/Surg, • Putting the Pieces Together: Critical Thinking, Clinical Judgment, Renal/Oncology Services and Patient Safety Harris Methodist FortWorth Hospital Fort Worth, TX • Evidence-Based Practice: Stories from the Real World Karen Innocent, MS, CMSRN, • Coaching High Performers: Succession Planning APRN,BC, CRNP • Maximizing the Use of Health Information Technology at the Bedside Operational Director, Continuing Education and Conferences Wolters Kluwer HealthDont miss this year’s Keynote Speaker Tim Porter O’Grady, who will present Lippincott Williams & Wilkins“Reforming and Transforming Healthcare Leadership: New Principles for Ambler, PAThriving in a Challenging Age for Healthcare.” The information in this session Rosanne Raso, RN, MS, NEAwill lay a basis for further exploration and discussion by today’s leaders, as it Senior Vice President, Nursing Lutheran Medical Centerrelates to your own specific role and your leadership in team development as Brooklyn, NYyou write a script for the future. Janet S. Thomas, MS, RN-BC Continuing Education ManagerWe understand that schedules can be hectic, and being away from work is Wolters Kluwer Healthnever easy! But we sincerely hope you’ll clear your calendar to join us for Lippincott Williams & Wilkins Ambler, PAa few days of dynamic program content that will highlight the issues and Kathleen M. White, RN, PhD,trends facing today’s nurse leaders. CEA-BC, FAAN Associate Professor and Director, MastersI look forward to seeing you in Las Vegas! and Doctor of Nursing Practice Programs The Johns Hopkins University School of NursingRichard T. Hader, RN, PhD, FAAN, CHE, CNA, CPHQ Baltimore, MDNursing Management Congress Chairperson Anne Woods, MSN, RN,Editor-in-Chief, Nursing Management journal CRNP, ANP-BC Chief Nursing OfficerWolters Kluwer Health | Lippincott Williams & Wilkins Publisher, American JournalSenior Vice President and Chief Nurse Executive of Nursing (AJN)Meridian Health System, Wall, NJ Wolters Kluwer Health Lippincott Williams & Wilkins Ambler, PA2
  2. 2. 2011 Program Schedule Pre-Conference WorkshopsMonday, October 24, and Tuesday, October 25 1:00 pm - 4:30 pmTuesday, October 25 8:00 am – 4:30 pm 040 A New Day Dawning: Recalibrating the Role of Nurse8:00 am – 4:30 pm 020 NE/NEA Prep Course Leaders with Healthcare Reform010 New Manager Intensive: Vicki D. Lachman, PhD, APRN, MBE Sharon Cox, BSN, MSN Clinical Associate Professor2-Day Course Founder and Principal Consultant Drexel University, Philadelphia, PAPamela Hunt, BS, MSN, RN Cox & Associates, Brentwood, TNVice President of Patient Services and Today’s nurse executives and managers Tim Porter-O’Grady, DM, EdD, ScD(h),Chief Nursing Executive, The Indiana Heart are expected to maintain competency in FAAN, Senior Partner, Tim Porter-O’Gradyand Vascular Hospital, Indianapolis, IN their roles. Certification as an NE/NEA is Associates, Inc., Atlanta, GA, Associate one way to ensure these individuals haveShelley Cohen, RN, MSN, CEN Professor, Leadership Scholar, Arizona State an understanding of management theoryEducator and Consultant, Health Resources University Phoenix, AZ, Visiting Professor, and its practical application. This one-Unlimited, Hohenwald, TN University of Maryland, Baltimore, MD day course overviews key issues that willThis powerful 2-day workshop provides be tested on the ANCC exam for nurse The complexities and transformationalthe fundamental tools for success as a executives, including effective delivery of nature of healthcare reform are enoughnew nurse manager. From interviewing care; legal, regulatory, and ethical issues; to leave nurse leaders glazed over andnew hires to confronting workplace healthcare economics; professional breathless. The two-fold design of thisconflict, we’ll offer realistic approaches practice; quality management; and pre-conference workshop providesto the daily challenges of leadership. organizational leadership. Participants an overview of the dramatic changes,Learn how to calculate and justify the will also have an opportunity to learn reforms, and opportunities, whilestaff, equipment, and supplies that you test-taking skills and take practice tests. also offering proactive strategies forneed to keep your department providing responding to this far-reaching legislation.quality care. Additionally, learn to 8:00 am – 11:30 am If you’ve ever asked what will be differentevaluate the feasibility of a new service in the next few years and what you needline. This session’s supportive and 030 Managing Performance to do differently to be ready, then thisinteractive environment will empower in Today’s Workplace interactive session is for you. You’ll leaveyou with resources you can implement Jo Manion, RN, PhD, NEA-BC, FAAN with practical ideas for next-day use soimmediately upon return to your Owner and Senior Consultant you’re well equipped for your pivotalorganization. Come network with a Manion & Associates, Oviedo, FL role in this new of peers who truly understand Managing performance is a criticalyour situation, and leave with knowledge strategy for leaders trying to create ato work with the rookies. positive workplace. Even in the face of workforce shortages, inadequate or unacceptable performance can’t be tolerated or it creates a downward performance spiral that’s increasingly difficult to reverse. This workshop explores several key issues of performance management, including giving difficult feedback, using a positive discipline approach, and addressing bullying behavior.Register online at 3
  3. 3. 2011 Program ScheduleTuesday, October 25 Wednesday, October 26 10:15 am – 11:15 am Breakout Sessions5:00 pm – 5:30 pm 8:00 am – 9:00 am 111 Tell Me Why?Chairperson Welcome/Nursing Exhibits Open/Continental Variance JustificationManagement 2011 Visionary Breakfast Provided in Exhibit Hall (EXECUTIVE TRACK)Leader Award Presentation 9:00 am – 10:00 am Pamela Hunt, BS, MSN, RN Vice President of Patient Services and5:30 pm – 6:30 pm Keynote Address Chief Nursing Executive, The Indiana HeartOpening Session 103 Reforming and and Vascular Hospital, Indianapolis, IN101 Undoing the Worst Advice Transforming Healthcare Nurse managers are required to complete in-depth variance justifications.You’ve Ever Been Given Leadership: New Principles for Understanding variance in volumes,Jeff Doucette, RN, MS, CEN, FACHE, Thriving in a Challenging Age expenses, and revenues is a vital skill inNEA-BC, Vice President, Emergency for Healthcare todays healthcare environment. ManyServices, Bon Secours nurse managers feel unprepared and Tim Porter-O’Grady,Hampton Roads DM, EdD, ScD(h), unsure of where to even start. ThisHealth System, FAAN, Senior session will help you identify variancesSuffolk, VA Partner, Tim and, most importantly, teach you howWe’ve all been Porter-O’Grady to bring them back into line.told things like Associates, Inc.,“You have to Atlanta, GA, 112 Resilience and Renewal:develop your Associate Professor, Hope for Retaining Caregiversweaknesses,” Leadership Scholar, Debra Townsend, CEO/President, Concepts“You should never play favorites,” and Arizona State University Phoenix, AZ, of Care, Inc., and The International Center“You should treat everyone the way you Visiting Professor, University of Maryland, for Compassionate Care™ and Chief Nursingwant to be treated.” Even reading some of Baltimore, MD Executive & Founding Senior Partner, Thethese, you might be thinking, well, what’s Healthcare is on the advent of a unique CareADVOCACY Foundation & Centers,wrong with all that advice? What’s wrong and challenging, yet exciting, Washington that it’s keeping you from reaching opportunity within the context of Face it … youre tired of being tired!your leadership potential! This high- transformation. The framework for We’re experts at caring for others, yetenergy session will undue the bad advice change challenges the leader and leave little room for care of’ve been hearing for years, help you caregiver to undertake major shifts in The time has come to put ourselves inidentify and leverage your strengths, and both role and function. Insight and the spotlight; to peek at our personalteach you some new tricks. Learn how to understanding about the context and health profile; to experience the joy ofmaximize the process of becoming the content of that future will be necessary self-care. Prepare yourself for a sessiontransformational leader you aspire to be! from all leaders. This session specifically filled with laughter and spirit, warmth and practically addresses the leader’s and wonder. Enjoy a moment in time6:30 pm – 8:30 pm response to healthcare changes, their where you’re the center of attention … impact on the institution, the role of the102 Grand Opening Exhibits/ players, the unit of service, and clinicians a gift you deserve!Posters and Welcome Reception throughout the system’s change. Focus is 113 Managing for Commitment,Learn about the latest products on staying the course on the continuous Not Just Complianceand technologies, view the poster journey to excellence, collaboration, andpresentations, and network with practical contemporary leader skills. Sharon Cox, BSN, MSN, Founder andvendors and colleagues. Refreshments The information in this session will lay Principal Consultant, Cox & Associateswill be served. a basis for further exploration and Brentwood, TN discussion by today’s leaders, as it relates “Because they want to,” not because to your own specific role and your “they have to.” Any manager would leadership in team development as you prefer the former over the latter write a script for the future. when dealing with staff motivation.4 Register online at
  4. 4. NMCongress.comThis session offers tips, tools, and 122 Why Am I So Tired When 12:30 pm – 2:30 pminsights about management styles that There’s Still So Much to Do?can make all the difference in creating a Exhibit Hall Open/Lunch Rhonda Lawes, RN, MS, CNE Provided in Exhibit Hallculture of engagement. Learn techniques Assistant Professor, University of Oklahomayou can immediately implement to College of Nursing, Tulsa, OK 2:30 pm – 3:30 pmcreate an engaged workforce in yourfacility. These “dos and don’ts” for Do you go home at the end of the day Breakout Sessionsmanagers at all levels will validate and focused on all that remains undone andelevate your management practices. unsure of what you accomplished during 131 Preparing for the Magnet ® the day? This session can’t give you more Journey (EXECUTIVE TRACK)114 The Calm Before the Storm: time, but it does offer practical strategies Kathleen Murray, RN, MSN, NE-BC, ViceAccountable Care and the to move from chaos to stress-free President of Patient Care Services, BaptistIn-Patient Experience productivity. Imagine how much more Medical Center Downtown, Jacksonville, FL you’ll be able to enjoy your down-timeFred A. Neis, RN, MS, FACHE The National Magnet Recognition when you’re confident that you’veSenior Director, The Advisory Board Program®, developed by the American addressed the real priorities and haveCompany, Washington, D.C. Nurses Credentialing Center in 1994, clearly defined your next best step.As healthcare reform and accountable recognizes healthcare organizations thatcare models evolve, it’s imperative that 123 The Legalities of Staffing provide the best nursing care. Magnet®nurse leaders help drive optimal designation is accepted nationally as and Schedulingperformance. The in-patient experience the gold standard in nursing excellence. Edie Brous, MS, BSN, MPH, RN, Esq., This interactive session will help youwill need to be accessible, seamless, Nurse Attorney, New York, New Jersey,accountable, transparent, and outcomes prepare or enhance your Magnet® and Pennsylvania designation or re-designation journeydriven. This session will inspire you to Endorsed by The American Association through lessons learned and practicallook ahead at the changing landscape. of Nurse Attorneys (TAANA) advice on full enculturation of the11:30 am – 12:30 pm This session will discuss some of the legal Five Model Components, the application hazards for managers who schedule process, document preparation andBreakout Sessions nurses. You’ll learn causes of actions submission, and the site-survey visit.121 Never Events: taken against nurse managers related to staffing and scheduling and take-away 132 Red Rules in a Just CultureThere’s No Silver Bullet tips for reducing liability exposure. Rosanne Raso, RN, MS, NEA-BC(EXECUTIVE TRACK) Senior Vice President, Chief Nursing OfficerMary Zellinger, RN, MN, APRN, 124 Moral Leadership: It’s Lutheran Medical Center, Brooklyn, NYCCRN-CSC, Clinical Nurse Specialist, Necessary for an Ethical Culture Are you trying to balance “no blame”Emory University Hospital, Atlanta, GA Vicki D. Lachman, PhD, APRN, MBE and accountability? Leading cultureThis session will identify interventions Clinical Associate Professor, Drexel change and promoting patient safetyused by successful ICU teams that are University, Philadelphia, PA are important components of theassociated with successful patient Given the abundance of complex clinical nurse leader’s role. Come to this sessionoutcomes. We’ll target pressure ulcers, and business dilemmas in healthcare, to learn how red rules, (rules that simplycatheters, falls, and blood stream what role does leadership play? Leaders can’t be broken), fit into the paradigminfections. You’ll also learn technologies must be exemplary in their actions and of a just culture.and other resources that offer potential ensure that core ethical principles —to improve quality measures, as well as honesty, nonmaleficence, courage, and 133 Putting the Pieces Together:pinpoint the benefits of leadership justice — are embedded in the work Critical Thinking, Clinicalrounding using checklists. of the organization. This presentation Judgment, and Patient Safety will focus on the 6 traits of moral leaders Sean Clarke, RN, PhD, FAAN, RBC Chair and 4 under-recognized ethical issues. in Cardiovascular Nursing Research University of Toronto & University Health Network Lawrence S. Bloomberg Faculty of Nursing, University of Toronto Toronto, Ontario, CanadaRegister online at 5
  5. 5. 2011 Program ScheduleNurses’ abilities to zero in on patients 142 Implementation of resource for leaders to share information,whose unfolding conditions demand Evidence-Based Practice and even recruit staff. Don’t miss thisimmediate attention can be a matter of session, where you’ll learn to maximizelife or death. This presentation will Strategies electronic communication in yourreview what we know about this skill and Kathleen M. White, RN, PhD, CEA-BC, nurses and their leaders can help FAAN, Associate Professor and Director,frontline staff master and maintain it. Masters and Doctor of Nursing Practice 5:00 pm – 7:00 pm Programs, The Johns Hopkins University134 Extend Your Shelf Life: School of Nursing, Baltimore, MD Poster Networking SessionKeeping Your Talents Crisp Join us for a special evening where What are the obstacles you face to you’ll meet the authors, discuss theDennis R. Sherrod, EdD, RN, Professor developing an evidence-based practice? research, and enjoy refreshments whileand Forsyth Medical Center Endowed A staff that lacks the confidence and networking with your colleagues.Chair of Recruitment & Retention knowledge to use EBP methods? These Vote for your favorite poster —Winston-Salem State University, School are the nurses you want to target, and the winner will be recognized duringof Health Sciences, Winston-Salem, NC despite the challenges, certain strategies Thursday morning’s General Session.It’s more important than ever to can help with implementation. Let’s See page 10 for additional details ondemonstrate marketable skills in your move these individuals to action and submitting an system, in healthcare in strengthen nursing practice in yourgeneral, and even in the general job Maybe you’d like to advance 143 Information Overload Thursday, October 27to another position, or maybe you’d Rhonda Lawes, RN, MS, CNE, Assistant 8:00 am – 9:00 amlike to work in your current role as Professor, University of Oklahoma College oflong as you like. Lifelong learning and Exhibits Open/ Nursing, Tulsa, OKself-improvement have always been a Reuter’s magazine noted that in the last Continental Breakfastpart of our professional nurse roles as weaddress evolving trends and healthcare 30 years, mankind has produced more Provided in Exhibit Hallchanges. Together we’ll identify the information than in the previous 5,000knowledge, skills, talents, competencies, years. This session will help you evaluate 9:00 am – 10:00 amand learning resources necessary for your overload status (e-mails, memos, Morning General Sessioncontinued success. voice messages, and delegated tasks) and help you find practical solutions and 201 Lofty Goals? Yes, We Can!3:45 pm – 4:45 pm proven strategies for clearing a path Richard T. Hader, RN, PhD, FAAN, CHE, through the information jungle. CNA, CPHQ, Conference Chairperson,Breakout Sessions Editor-in-Chief, Nursing Management141 The Future of Nursing 144 Our COWS Are Shrinking journal, Senior Vice President and Chief(EXECUTIVE TRACK) … Technology and Social Media Nurse Executive, Meridian Health, Wall, NJMichael R. Bleich, PhD, RN, NEA-BC, in Healthcare The healthcareFAAN, Oregon Health & Science University Jeff Doucette, RN, MS, CEN, FACHE, environment isSchool of Nursing, Portland, OR NEA-BC, Vice President, Emergency Services changing at a Bon Secours Hampton Roads Health System lightening paceThe Institute of Medicine’s most recent Suffolk, VA and it’s ourreport, “The Future of Nursing: Leading responsibilityChange, Advancing Health,” is framed Just a few years ago, computers on as nurse leadersfrom the public’s perspective and is wheels (COWS) were the standard for to be proactive,rich with evidence-based information “high tech” nursing units. Today, nurses not reactive. Healthcarenot only about nurses and nursing, are organizing their work on smart reform, the Institute of Medicine’s reportbut about other health professions, too. phones and iPads, making yesterday’s on the Future of Nursing, rising Magnet®This presentation will address the technology obsolete. And sites like expectations, and healthcare trends arepublic’s perceptions of what they need, Facebook, Twitter, and LinkedIn have bound to shape the nursing profession.want, and expect from health providers changed the way people find each other, Gain insights on what nurse leaders needover the next 25 years. connect, and communicate. When used to do to ensure success in this ever- appropriately, these tools can be a great evolving market.6 Register online at
  6. 6. NMCongress.com10:15 am – 11:15 am members interview and select candidates smart pumps/devices, clinical decision for nursing and non-nursing positions support, bar coding, and embeddedBreakout Sessions in a 60-bed emergency department. evidence-based practice support. The211 EBP: Key to Success This has led to a dramatic decrease presenters will discuss how to maximizein Healthcare Reform in turnover and increase in nurse benefits by treating HIT implementation(EXECUTIVE TRACK) satisfaction. Come hear what they’ve as nursing practice changes, not simply learned — and what they’ve been able as technology installations.Kathleen Russell-Babin, MSN, RN, to improve — during this innovativeNEA-BC, ACNS-B, Senior Manager 222 Credentials Matter … process.Institute for Evidence-Based Care Don’t They?Meridian Health, Wall, NJ 214 Coaching High Performers: Richard T. Hader, RN, PhD, FAAN, CHE,What are the key ingredients to clinical Succession Planning CNA, CPHQ, Conference Chairperson,transformation in an era of healthcare Kathleen M. White, RN, PhD, CEA-BC, Editor-in-Chief, Nursing Managementreform? Learn the elements one FAAN, Associate Professor and Director, journal, Senior Vice President, Chief Nursehealthcare system supports in working Masters and Doctor of Nursing Practice Executive, Meridian Health, Wall, NJon this challenge. Decipher the role that Programs, The Johns Hopkins University Does an advanced degree in nursingevidence-based practice will play. School of Nursing, Baltimore, MD really matter? Nursing Management212 Bad Boys, Bad Boys … Retaining key talent is critical to journal conducted a national survey toWhatcha Gonna Do? succession planning in an organization. determine whether or not practice But how do you coach high performers settings truly value the educationalLinda Laskowski-Jones, RN, MS, ACNS-BC, to sustained performance? The challenge preparation of nurses. Together, we’llCEN, Editor-In-Chief, Nursing2011, is to teach them to reach an even greater review the survey results andVice President, Emergency, Trauma & level of efficiency and effectiveness, recommendations on moving theAeromedical Services, Christiana Care grooming them to develop the profession forward through educationalHealth System, Wilmington, DE knowledge and skills necessary to achievement and recognition.Captain Jeffrey R. Evans, BS, NREMT-P, tackle new responsibilities.Troop Commander, Delaware State Police 223 Managing the AgingThrough a series of realistic scenarios 11:30 am – 12:30 pm Workforceco-presented by an ED nurse leader and Breakout Sessions Faith Bresnan Roberts, RN, BSN, FCNstate police commander, this session will Director, Magnet Parish Nursing andteach you how to recognize high-risk 221 Maximizing the Use Children’s Services, Carle Foundationsituations in the healthcare setting that of Health Information Hospital, Urbana, ILrequire police involvement, as well as Technology at the Bedside The generation with the most practicinghow to respond to these events in a safe (EXECUTIVE TRACK) nurses is getting grayer. Leading theseand effective manner. Strategies will colleagues through this phase of theirencompass both hospital and law Joyce Sensmeier, MS, RN-BC, CPHIMS, FHIMSS, Vice President, Informatics career is challenging. Physical demandsenforcement perspectives. and the continual emphasis on cost HIMSS, Chicago, IL cutting while producing stellar outcomes213 Starting a Staff Hiring Judy Murphy, RN, FACMI, FHIMSS are taking a toll on many. This sessionCommittee on Your Unit: Vice President, Information Services will explore this generation’s values andLessons Learned over 5 Years Aurora Health Care, Milwaukee, WI work traits as well as techniques thatTerry M. Foster, RN, MSN, CCNS, CCRN, Endorsed by The Healthcare draw the best from each individual.CEN, Critical-Care Clinical Nurse Specialist Information and ManagementSt. Elizabeth Medical Center, Edgewood, KY Systems Society (HIMSS) 224 Contemporary ExaminationStephanie Brunner, RN, BSN, SANE, CEN Innovative technology is being applied of Claims: Metrics and Scenarios at the point of care to transform the Michael Loughran, President, Nurses ServiceStaff Nurse, Emergency Department healthcare environment and improve Organization (NSO), Hatboro, PASt. Elizabeth Medical Center, Edgewood, KY patient care delivery. This session willThe presenters, an educator and a staff Bruce Dmytrow, Vice President give you an understanding of the healthnurse, explain their proven success with CNA Insurance Companies, U.S. Specialty information technology (HIT) nowhaving only non-management staff Lines, Chicago, IL available for use at the bedside, includingRegister online at 7
  7. 7. 2011 Program ScheduleCo-provided by Lippincott characteristics of engaging leaders and 3:45 pm – 4:45 pmWilliams & Wilkins and share strategies to create an environmentNurses Service Organization General Session that promotes a sense of personalAmid growing expectations that ownership. 241 How to REALLY Engagehealthcare providers demonstrate quality Your Staff…It’s More than Just anand safety in clinical practice, Nurses 233 Residencies Aren’t Just for Open Door PolicyService Organization (NSO) and their Doctors Anymore! Judith "Ski" Lower, RN, MSN, CNRN,insurance carrier partner, CNA, continue Kirsten Drake, MSN, RN, OCN, NEA-BC, CCRN(alumnus), Independent Lecturerto analyze malpractice actions involving Director of Medical Surgical Nursing & Consultant, Water Valley, TXnurse managers. Learn key drivers of Texas Health Harris Methodist Hospitalclaims by location of loss, clinical Fort Worth, TX All employees want aspecialty, and financial analysis. Learn sense of belonging, Recruiting and retaining quality nurses of making afrom the review of selected claim is always an issue. Hiring new graduate difference, ofscenarios addressing key loss drivers. nurses may seem like the answer, but being respected … their transition to the role of registered12:30 pm – 2:30 pm nurses may contribute to your and they want to work in a unitExhibit Hall Open/Lunch challenges. Learn how a nurse residency where they canProvided in Exhibit Hall program can assist you in developing and find assistance with keeping top talent for your organization professional development and a listening2:30 pm – 3:30 pm and your unit. ear with solid advice. YOU can be thatBreakout Sessions 234 Professionalism in Nursing: person: a top notch manager for all generations, experience, and sexes,231 Evidence-Based Practice: Are We Our Own Worst Enemy? without having to work 80 hours a week!Stories from the Real World Virginia “Ginny” Beeson, RN, BSN, MSN, Come learn how.(EXECUTIVE TRACK) NEA, Nurse Executive, Educator, ConsultantKathleen Russell-Babin, MSN, RN, Arlington, VANEA-BC, ACNS-B, Senior Manager Nurses have numerous definitionsInstitute for Evidence-Based Care of what professionalism means, andMeridian Health, Wall, NJ they’re all different. Webster’s definesLive vicariously through the real professionalism as “being worthyworld experiences of a healthcare of/dedicated to the highest standardssystem’s challenges and triumphs in of a profession,” yet when we observebringing evidence to the bedside. This nursing practice today, that’s notpresentation will summarize the stories always what we see. Thisof multiple examples of authentic presentation will offer aundertakings in evidence compilation, clear definition of whatanalysis, and translation into practice. professionalism is, identify some of our biggest232 Stop the Motivation Roller barriers to attaining it,Coaster and provide concreteVicki Hess, RN, MS, CSP, Principal, Catalyst suggestions for howConsulting, LLC, Owings Mills, MD to build a more professional practiceEndorsed by Honor Society of Nursing,Sigma Theta Tau International (STTI) environment.This session will reveal the “ups anddowns” of managing that foster ordetract from employee engagement.Together, we’ll identify the time-tested8 Register online at
  8. 8. NMCongress.comFriday, October 28 how to safeguard yourself and your staff. Learn the tactics plaintiff attorneys use to8:00 am – 9:00 am present their case and their effectivenessGeneral Session in persuading a jury.301 It’s In Every One of Us 10:30 am – 11:30 amFaith Bresnan Roberts, RN, BSN, FCN Closing SessionDirector, Magnet Parish Nursing andChildren’s Services, Carle Foundation 303 Stop Whining and StartHospital, Urbana, IL WinningThe task of Frank Pacetta, Executive Vice Presidentmaintaining ComDoc.Inc., Akron, OHintegrity in In this energetic closing address, learn tothe workplace move beyond mediocre managementcontinues. Cost into legendary leadership. Youll uncovercutting, quality ideas that can be put into immediateinitiatives, and action — a no-fail formula for endingdouble messages abound the whining, and instilling a winningin healthcare. Too often in healthcare spirit in yourself and your employees.the core value of competence is rewardedat the expense of an equally importantvalue … caring. How do leaders emergefrom this constant race after the elusiveand ever-shrinking healthcare dollar?During this presentation, we’ll focus onwhat’s in the HEART of a care provider.Participants will look at themselves asthe department leader and realize …“it’s in every one of us … to be wise.”9:15 am – 10:15 amGeneral Session302 Getting to the TruthAlexander D. Lehrer, JSC Retired, Judge –Superior Court of New Jersey, SeniorVice President, Chief Risk OfficerMeridian Health, Wall, NJThousands of nursesare getting suedeach year — willyou be one ofthem? All rise —this session willprovide lessonsfrom a judge whospent over thirty yearsbehind the bench. He’ll provide you withpractical skills that minimize your legalexposure. You’ll also learn examples ofRegister online at 9
  9. 9. General InformationHotel AccommodationsParis Hotel & Casino3655 Las Vegas Boulevard SouthLas Vegas, Nevada 89109Reservations: 877-603-4389Room rate: $185.00 single/double, plus tax. The Conference for ExcellenceReservations must be made by September 23, 2011. in Nursing Leadership®Please refer to Nursing Management Congress to receivethis special rate. Rooms not reserved by this date are subjectto the hotel’s availability and prevailing rate. Please makeroom reservations as early as possible as the group roomblock may sell out before the actual cutoff date.Poster Abstracts Accreditation StatementTo submit a poster, please visit the conference website at Lippincott Williams & Wilkins (LWW), publisher of, and follow the link to Submit a Poster Abstract. Management journal, will award up to 23 contact hours for this continuing nursing education activity (a maximum ofPlease note that all submissions must be received by August 15,2011. 30 contact hours may be earned inclusive of the 2-dayNotifications will be sent via email by August 22, 2011. pre-conference workshop).For posters to be accepted, they must comply with ANCC Lippincott Williams & Wilkins is accredited as a provider ofStandards of Commercial Support and Advertising. No product continuing nursing education by the American Nurseslogos may be used and generic names are preferred. Credentialing Center’s Commission on Accreditation.Continuing Education Provider This activity is also provider approved by the California BoardInformation of Registered Nursing, Provider Number CEP 11749 for up to 23 contact hours and up to 30 contact hours inclusive of the 2-dayPurpose pre-conference workshop. LWW is also an approved provider ofAs a nurse leader attending Nursing Management Congress2011, continuing nursing education by the District of Columbia andyou’ll be able to network with colleagues, have discussions with Florida #50-1223.faculty and industry experts, and visit numerous exhibits that The ANCC’s accreditation status of Lippincott Williams & Wilkinsprovide alternatives and strategies for improving the quality and Department of Continuing Education refers to its continuing nursingcost-effectiveness of care delivery and nursing practice in your educational activities only and does not imply Commission onhealthcare setting. In addition, you can accrue contact hours. Accreditation approval or endorsement of any commercial product.Conference Objectives• Develop creative approaches to nursing practice that enhance Nursing Management’s Visionary Leader quality patient care in a cost-effective manner. Award — Sponsored by B.E. Smith• Influence the practice of nursing through communication, mentoring/precepting and inspiring peer practice of nursing. Each year, Nursing Management journal’s editorial board recognizes a nurse leader who views nursing as both an art and a science• Foster development through seeking out professional growth by promoting caring and competence as the link between science opportunities, supporting professional certification, and and humanity. To enter, e-mail your manuscript detailing a technological advancement. colleague’s accomplishment in the planning, development,• Influence and inspire others to achieve higher levels of implementation, and evaluation of a sustainable change in the responsibility. work environment or clinical practice that has resulted in a positive• Network with faculty and colleagues to maintain and grow outcome to, with “Visionary relationships. Leader” in the subject line. Deadline to enter: July 1, 2011. Register online at
  10. 10. 4 EASY WAYS TO REGISTER: FOR OFFICE USE ONLY1. Online: Amount ______________2. By fax: 215-646-22803. By phone: 1-800-346-7844 x 7798 or 7750 Check no. ____________4. Mail completed form with payment to: Date ________________ WKH/LWW Conference Dept. 323 Norristown Road, Suite 200 Ambler, PA 19002 REGISTRATION FORM October 24-28, 2011 • Paris Hotel & Casino • Las Vegas, Nevada Title/Position: Registration will not be processed without payment. Make checks payable to I Nurse Manager I VP I Director I CNO/CNE I Recruiter Nursing Management Congress and send to: WKH/LWW Conference Dept. I Other (please specify) _______________________________________________ 323 Norristown Road Suite 200 NAME/CREDENTIALS FOR BADGE Ambler, PA 19002 A confirmation will be emailed to you after your registration form and payment EMPLOYER NAME have been processed.Mail conference receipt/confirmation to I Home I Work FORM OF PAYMENT E-MAIL I Check enclosed (Payable to Nursing Management Congress, Tax ID # 13-293-2696) I Credit Card - If paying by credit card, please include: STREET ADDRESS I VISA I MasterCard I American Express CITY STATE ZIP DAYTIME PHONE (Check one) I Home I Work FAX CARD NUMBER MAILING LABEL CODE (ABOVE NAME) EXPIRATION DATE SECURITY CODE/CID# Please indicate if you would like to attend any of the preconference SIGNATURE workshops listed below. NOTE: There is an additional charge for these sessions. See price list at right. REGISTRATION FEES/CUTOFF DATES Monday, October 24 and Tuesday, October 25 — All preregistration for the conference must be postmarked no later than 2-Day Preconference Course October 10, 2011. Walk-in registration availability will be posted on our 8:00 am – 4:30 pm I 010 New Manager Intensive: 2-Day Course website at Tuesday, October 25 — Preconference Workshops Super Early Early Regular If you select a workshop from column A, you cannot select one from column B. Postmarked: on or before 8/12 8/13 –10/10 10/11 and after (on-site) A B Main Conference 8:00 am – 4:30 pm 8:00 am -11:30 am I 020 NE/NEA Prep Course I 030 Managing Performance in Main Conference $685 $735 $785 Todays Workplace Daily registration 1:00 pm – 4:30 pm I 040 A New Day Dawning: Recalibrating (circle: Wednesday or Thursday) 1 day $325 $365 $405 the Role of Nursing Leaders with Exhibit Hall Pass/Guest Pass $250 $250 $250 Healthcare Reform Tuesday, October 25 — Main Conference Starts Here Preconference Workshops (October 24-25; additional fee) 5:30 pm – 6:30 pm I 010 New Manager Intensive: 2-Day Course $590 $670 $750 I 101 Undoing the Worst Advice Youve Ever Been Given 6:30 pm – 8:30 pm I 020 NE/NEA Prep Course $295 $335 $375 I 102 Grand Opening of Exhibits/Welcome Reception/View Posters I 030 Managing Performance in NOTE: Tuesday evening open to all registered attendees Todays Workplace $195 $215 $235 Please indicate your first two choices (1, 2) for each Breakout Session below I 040 A New Day Dawning: that you’d like to attend. This section must be completed in order to process Recalibrating the Role of Nursing your registration. Please note that General Sessions are open to all attendees. Leaders with Healthcare Reform $195 $215 $235 Wednesday, October 26 10:15 am – 11:15 am ___ 111 ___ 112 ___ 113 ___ 114 PAYMENT SUMMARY 11:30 am – 12:30 pm ___ 121 ___ 122 ___ 123 ___ 124 CANCELLATION/TRANSFER POLICY 2:30 pm – 3:30 pm ___ 131 ___ 132 ___ 133 ___ 134 Main Conference $_____________ All cancellations and transfers must be 3:45 pm – 4:45 pm ___ 141 ___ 142 ___ 143 ___ 144 received in writing. For cancellations Daily Registration $_____________ received prior to October 10, 2011, 5:00 pm – 7:00 pm ___ Poster Networking Session we will refund registration cost minus a Thursday, October 27 $75 administrative fee. We’re unable to Preconference Workshops $_____________ make refunds after October 10, 2011, 10:15 am – 11:15 am ___ 211 ___ 212 ___ 213 ___ 214 but will gladly transfer your registration 11:30 am – 12:30 pm ___ 221 ___ 222 ___ 223 ___ 224 Guest/Spouse $_____________ to a colleague if the request is made in writing to WKH/LWW Conference 2:30 pm – 3:30 pm ___ 231 ___ 232 ___ 233 ___ 234 Department, 323 Norristown Road, Total Amount Due $_____________ Suite 200, Ambler, PA 19002 Friday, October 28 Please note that all General and Closing Sessions are open to all attendees.