Personnel Conduct Lesson FourAt the conclusion of this lesson, you will be able to:• Understand the basics of discussion-based conduct.• Outline the specific tools needed in discussion-based conduct.• Describe the basic responsibilities of controllers and evaluators.
Personnel ConductAs you have learned, discussion-based andoperations-based exercises differ in their complexityand in their planning processes. There are keydifferences in how the two types of exercises areconducted as well.• Conduct Characteristics differ primarily in: – Time – Venue – Equipment – Number of participants and participant activities – Number of planning team members and their activities.
Personnel ConductDiscussion-based conduct involves:• Site Setup• A Guided presentation• Facilitated/moderated discussion• Wrap-up activities.The majority of discussion-based “action” comesfrom moderated participant discussions, either as awhole group or in break-out sessions. This helpskeep the discussion on track to meet exerciseobjectives.
Personnel Conduct• Discussion-Based Setup: – This is usually an indoor event. – In large organizations or multi-agency collaboration exercises, registration, identification tags, and refreshments should be present. – Usually a large conference room with audio/video equipment and several participant tables.
Personnel ConductGuided Presentation:• Is used as a central tool for facilitating/ moderating discussion.• Usually involves multimedia to include video, audio, and graphics.• Frequently used to present scenario narratives.
Personnel ConductFacilitated/Moderated Discussion:• Guided discussion aimed at meeting exercise objectives.• Style varies by exercise type (i.e., formal vs. informal).• Often led by functional subject-matter experts (high ranking police and fire `personnel).
Personnel ConductWrap-Up Activities:• Distribute and review participant feedback forms.• Conduct a “hot wash” - A session immediately after an exercise that allows participants to voice their concerns and offer potential improvements while the information is still fresh.• Host a debrief for planners, facilitators, controllers, and evaluators to review and provide feedback on the exercise.
Personnel ConductMethods to keeping discussions on track.• Facilitated Discussions: – Separate, facilitated group discussions. – Groups identified by functional expertise. – Facilitated discussion of scenario and objectives. – Recorder/notes-taker often present.
Personnel Conduct• Moderated Discussions: – Results of facilitated discussions reported. – All participants/groups involved in discussion. – Group discussions summarized by group spokespersons. – All participant discussions controlled by lead moderator.NOTE: At times a combination of both stylesmay be appropriate to use.
Personnel ConductDiscussion-Based Personnel:• Presenters – Deliver the exercise presentation.• Facilitators/Moderators – Lead group discussion.• Controllers – Interpret rules and provide players with information.• Evaluators – Observe and collect exercise data.• Players – Discuss issues based on professional knowledge.• Observers/VIPs – View but do not participate in exercise.