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Oberhausen (Rhineland) based TCC R&D GmbH, formerly Steinmayr Net Intelligence GmbH, provides custom-tailored software solutions for managing networks and infrastructure. Customers of the company include corporations and numerous public services, local authorities, and medical facilities.
Under a 1998 German law, the documentation of ICT networks must be traceable – a challenge similar to provisions of the U.S. Sarbanes-Oxley Act and to ISO requirements. Compliant companies want their ICT infrastructure to be economical, justifiable and even profitable. Both TCC R&D and its customers must customize systems for an implementation.
Network Service Management (NSM) tools monitor and provide security for all services that information and communication engineering provides. They also integrate network management in the ICT infrastructure management, thus linking logical and physical network management components.
The foundation for their tools is a component-based framework which can speedily be customized to customer-specific requirements via parameterization. TCC R&D customers quickly and easily get a comprehensive view of their telecom and IT infrastructures, which enables them to meet ever increasing compliance and documentation requirements, such as those specified in the IT Infrastructure Library (ITIL). Since the mid-nineties, Cincom Smalltalk has been used for all product development.
TCC R&D’s COBOL systems were redesigned with Cincom VisualWorks to meet market and customer demand for comprehensive integration and fast implementation at low cost, plus anticipate new techniques (e.g., VoIP), cost pressure and more complex networks. Smalltalk’s meta programming features produce a generic framework for easier and faster modifications, without affecting TCC R&D’s system functionality.