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Identifying Successful Websites

Author, Speaker, Instructor at Harvard University Extension School & Freelance Web Design
Sep. 21, 2017
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Identifying Successful Websites

  1. I D E N T I F Y I N G S U C C E S S F U L W E B S I T E S & A P P S J E N K R A M E R H A R V A R D U N I V E R S I T Y E X T E N S I O N S C H O O L @ J E N 4 W E B
  2. What makes a successful website or application?
  3. www.lingscars.com
  4. Begin with the end in mind − STEPHEN COVEY HABIT #2 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
  5. How do users consider what product to use? https://www.interaction-design.org/literature/article/key-question-in-user-experience-design-usability-vs-desirability
  6. 1. Safety − IS MY INFORMATION/IDENTITY/ REPUTATION SAFE?
  7. 2. Utility − DOES IT GET THE JOB DONE? − DO I WANT/NEED IT?
  8. 3. Effectiveness − DOES IT WORK (WELL)?
  9. 4. Efficiency − CAN I LEARN IT QUICKLY? − DOES IT MAKE THINGS QUICKER OR EASIER?
  10. 5. Satisfaction − WILL IT ANNOY ME? − DOES IT UNDERSTAND MY WORK?
  11. 5. Self-fulfillment − IS IT FUN? − DOES IT MAKE ME FEEL OR LOOK GOOD? − DOES IT EMPOWER ME?
  12. www.lingscars.com
  13. www.bjc-aces.com
  14. Goals
  15. Organizational Goal: Sell the house
  16. Who are the users who would come to that site? •  Make enough money •  Probably live in a city •  Might be looking for a corporate retreat •  Might be a large family or a smaller family wanting to entertain
  17. https://www.freemaptools.com/how-far-can-i-travel.htm
  18. User Goal: Is it worth a trip to view the house?
  19. Website Goal: Convince users to visit
  20. How does that image carousel Enhance the site's experience? Contribute to safety, utility, effectiveness, efficiency, or satisfaction? Help meet organizational, user, or website goals?
  21. Q U E S T I O N S ? Jen Kramer Watertown, MA, USA Phone: 802-257-2657 jen@jenkramer.org www.jenkramer.org Twitter: @jen4web Facebook: facebook.com/webdesignjen
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