Lender Questions explanation


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This shows how to use the Lender Questions tool to make 2-way interactions on Kiva!

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Lender Questions explanation

  1. 1. Getting Kiva lenders involved<br />
  2. 2. Kiva is great…<br />But there’s not a lot of interactivity <br />Most of the communication is one-way <br />Loan profiles, pictures<br />Journals<br />
  3. 3. Lenders want to talk to borrowers<br />And Kiva fellows can make that happen<br />Journaling is the key<br />Journals go straight to lenders’ inboxes, and lenders can respond (to send their questions to fellows)<br />
  4. 4. Super SimpleKivaFellow-mediated Q&A<br />1) Send out a journal for a borrower you’ll visit<br />Tell lenders you want their questions<br />2) Lenders reply to journal with questions<br />3) Tool collects questions; print them out, and ask them to the borrower<br />4) Report back with a journal entry (completing the loop!)<br />
  5. 5. Kiva Fellow selects borrowersusingtool<br />Lender<br />Kiva<br />Fellow<br />Chooses “John Borrower”<br />(and a few others)<br />PartnerTool<br />John<br />Borrower<br />
  6. 6. Sends a journal (PartnerTool creates template) to John’s page, which goes to Lenders’ emails<br />Lender<br />Lender<br />Lender<br />Kiva<br />Fellow<br />Journal Entry:<br />Dear Lenders, I’m going to visit John Borrower. Have questions for him?<br />Comment on Journal: [Link]<br />PartnerTool<br />John<br />Borrower<br />
  7. 7. Lender sends questions to Journal, PartnerToolaggregates them<br />Lender<br />Kiva<br />Fellow<br />“Hi John, what did you use the money for?”<br />PartnerTool<br />John<br />Borrower<br />
  8. 8. Tool emails questions to Kiva Fellow <br />Lender Questions for John<br />Hi John, what did you use the money for?<br />Do you have kids?<br />Why do you sell rice?<br />Lender<br />Kiva<br />Fellow<br />PartnerTool<br />John<br />Borrower<br />
  9. 9. Fellow prints questions, asks borrower<br />Lender<br />Kiva<br />Fellow<br />Hi John, I’m going to interview you for Kiva.<br />What did you use the money for? Why do you sell rice?<br />PartnerTool<br />John<br />Borrower<br />
  10. 10. Fellow gets answers<br />Lender<br />Kiva<br />Fellow<br />I bought a rice mill. <br />I sell rice because it’s what everyone else around here sells. <br />Google <br />Moderator<br />John<br />Borrower<br />
  11. 11. Fellow sends Journal update<br />Lender<br />Kiva<br />Fellow<br />Journal Entry:<br />Dear Lender,<br />I met with John, who is 30 and sells rice. He has sold for 10 years…<br />He sells rice because his neighbors do too.<br />PartnerTool<br />John<br />Borrower<br />
  12. 12. Lender<br />Kiva<br />Fellow<br />Everybody’s Happy!(especially the lender)<br />PartnerTool<br />John<br />Borrower<br />
  13. 13. Big Impact!<br />If you visit 100 clients, and 20 lenders have lent to each, you can touch 2000 lenders!<br />All you have to do is use the tool a couple days before your visit (so lenders have time to send their questions)<br />Try it out!<br />