Welcomeleadership update                                                                            This is the fourth of ...
Expressing AppreciationJohn Ryan, president and CEO of the Center for Creative Leadership, writes in the mostrecent editio...
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Leadership Update April 2011

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This is the fourth of a regular bi-monthly newsletter to provide information and tips for leaders within St John. Please forward this newsletter on to any other leaders within St John.

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Leadership Update April 2011

  1. 1. Welcomeleadership update This is the fourth of a regular bi-monthly newsletter to provide information and tips for leaders within St John. Please forward this newsletter on to any other leaders within St John. Edition 4: March-April 2011 The importance of volunteer leadership The January 2011 edition of the Australian Journal of Emergency Management contained a valuable article “Retention of volunteers in the emergency services: exploring interpersonal and group cohesion factors”. The article examined a num- ber of factors that contributed to job satisfaction for volunteers within emergency services agencies. RECEIVING FUTURE The article concluded that “volunteers perceived the relationship with their direct NEWSLETTERS supervisor as the greatest determinant of job satisfaction and future volunteering If you would like to intention. The quality of local volunteer leadership has been noted as the most continue to receive this critical of all of the factors in promoting volunteer retention. newsletter, please Email Peter LeCornu at Being a member of a well led, inclusive and harmonious team is typically associ- ated with higher levels of satisfaction and intended commitment to the agency, ceo@stjohn.org.au and to this end, as indicated by McLennan and colleagues (2009), emergency service agencies should look to strengthen training in leadership and people management skills for supervisors. Although costly, such training will give super- visors skills in managing workplace culture through leadership and modeling. LEADERSHIP In addition to promoting retention, this may in turn lead to greater efficiency and WEBSITE responsiveness in the face of emergencies.” More information about leadership can be found in Leadership Podcast the leadership section of the Have you struggled to run an effective meeting? members area of the national If yes, then you might want to listen to these podcasts on running website. effective meetings: WWW.STJOHN.ORG.AU WEB REFERENCE USERNAME:ONESTJOHN http://www.manager-tools.com/2010/08/ PASSWORD: MEMBER effective-meetings-starter-model-part-1 http://www.manager-tools.com/2010/08/ effective-meetings-starter-model-part-2
  2. 2. Expressing AppreciationJohn Ryan, president and CEO of the Center for Creative Leadership, writes in the mostrecent edition of the centre’s e-newsletter:“Many years ago, I was a junior U.S. Navy pilot in the Mediterranean, serving on our newest WEB REFERENCEnuclear aircraft carrier with the most modern aircraft in the U.S. Navy. The other aircraft http://www.ccl.org/leadership/enewslet- ter/2010/NOVpower.aspxcarrier in the same area was our oldest conventional carrier with our oldest aircraft. But itoutperformed ours in almost every way. We had a technically competent captain who wasnot a good communicator and rarely offered a compliment. When I visited the older carrierfor a few days, it was immediately obvious that the captain there was a great communicator.“Several times a day he used the ship’s speaker system to tell the entire 5,000-member CONTRIBUTIONScrew what specifically they were doing well, often recognizing teams and individuals. The WELCOMEentire ship hummed with energy and high performance. • Do you have any great tips“What kinds of captains are we in our own organizations?” on any aspect of leadership? • Have you recently read any greatLearning Organisations quotes, articles or books onOne of the leading ideas in how to lead an organization to change in response to changing leadership?environment is the idea of a “leading organization”. David Garvin from Harvard University • Have you listened to anyhas been a proponent for the idea for many years. To become a learning organization, great podcasts on leadership?Garvin recommends mastering five activities:• Solving problems systematically • Have you any great stories• Experimenting with new approaches to work of leadership within St John?• Learning from past experience• Learning from other companies and from customers If your answer to any of the questions is• Transferring knowledge throughout your organization yes, then please send details toAn executive summary of a 1993 article on this topic can be found at: Peter LeCornu ceo@stjohn.org.auhttp://www1.hbr.org/products/93402/93402p4.pdf .To obtain the full article, go to:http://www.ihrim.org/Pubonline/Wire/Aug2008/LearningOrganization.pdf WEB REFERENCEA survey to help people assess how well their organization is as a learning organization http://www.youtube.com/watch?v=JoMN q4Tijto&feature=channelcan be found at: http://tinyurl.com/5o3uke.Contributed by Jeff Butler, ACT

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