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Jeff's coverletterandresume april2013


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Jeff's coverletterandresume april2013

  1. 1. Jeffrey D. BrawnerApril 14, 2013 RE: Account Manager/Outside SalesTo Whom It Concerns:Thank you for taking the time to review my qualifications and experience. It has been said time and timeagain that first impressions are everything, and unfortunately for me my resumes appearance paints a scarypicture for most potential employers. At first glance it probably screams “job hopper”, but the truth goes somuch deeper than that initial first impression and that is why I included, “Reasons for Seeking a CareerChange” under each employer. The bottom line is, that if each of my former employers were asked thequestion, “Do you regret hiring Jeff Brawner?” the answer would be a resounding, “No” and they wouldprobably give you reasons why they enjoyed having me as a part of their organization.Although I have not been actively seeking alternate employment, and was happy in my position at OrrProtection, I was let go due to current economic conditions and the limited new sales opportunities in myassigned market. With 5 family members to support ; a long gap in employment is unacceptable to me. Myfamily is important to me thereby so is my next career choice so I am looking for a company that bothchallenges my skills and provides a comfortable living for my family.As you will see by my resume I have very well-rounded experiences and excel at sales more so thananything else, although my leadership skills are much better than average as well. I am at a point in my lifethat I need a career/employer in which I can plant my feet and must be very precise in my next move. I haveno doubt that I will add value and exceed expectations wherever I end up. My references (available onrequest) would support that very thing. The first step will require someone looking beyond that firstimpression of my resume and getting to know the character and work ethic of Jeff Brawner.Sincerely yours,Jeffrey Brawner 4520 Brandon Circle Sellersburg, IN 47172 T: 812 246-1417 F: 812-246-1417 E:
  2. 2. Jeffrey D. Brawner Professional Resume EDUCATION McKendree College Bachelors Degree in Marketing with Advertising emphasis: Minor in business management EXPERIENCE June 2010 - August 2012 Orr Protection Systems Louisville, KY Territory Account Manager • Responsible for managing territory, customers and customer satisfaction within KY, WV, TN and Southern IN. • Demonstrated strong prospecting skills by creating service/sales opportunities with over 100 new customers. • Focused sales/prospecting efforts on customers with mission critical environments. • Specialized in closing solution-based sales, directly addressing customers specific needs/issues with each sale. • Focus on relationships in particular with key customers and strategic business partners. • Worked closely with the customer service manager, inside sales support, service manager, and technicians that work with accounts in given territory; often times meeting techs on-site when servicing both new and existing customers to ensure complete customer satisfaction. • Coordinated monthly meetings between Orr Protection Systems and Orr Safety in Louisville to share information, leads and customer contacts to maximize sales opportunities between both groups. • Utilized social media like LinkedIn to connect with both decision makers and business partners within target industries. • Regularly attended networking events such as ASSE (American Society of Safety Engineers), BOMA (Building Owners and Managers Association, AFCOM (the leading association of data center professionals),Greater Louisville Inc. and Business First. • Developed several key relationships with prospects to open doors for Orr Protections National Accounts team. Accomplishments and Accolades • Brought in over $1 million in sales/service opportunities . • Secured several key local and regional accounts that were previously unattainable for OPS. • Aligned myself with several complimenting businesses as partners to trade business opportunities.4520 Brandon Circle Sellersburg, IN 47172 T: 812 246-1417 F: 812-246-1417 E:
  3. 3. EXPERIENCE September 2008 - June 2010 Koorsen Fire and Security Louisville, KY Territory Account Manager• Responsible for managing territory, customers and customer satisfaction within geographical territory.• Selling general products (fire extinguishers, e-lights etc), repairs for inspections, or other non core sales or services.• Selling system services such as sprinkler, fire alarm, engineered and pre-engineered systems including repair and additions to these systems.• Focus on relationships in particular with key customers and strategic business partners.• Maintain the territory value in 2010 with all customers to achieve the growth plan of 3% for the 2010 budget.• Responsible for renewal of service agreements within territory.• Consistent in dealing with customer service issues, billing disputes, or general customer needs.• Expected to work closely with the customer service manager, inside sales support, service manager, and technicians that work with accounts in given territory.• Directly responsible for the territory and its value from 2009. Therefore all lost, refused, declined, etc… accounts are the responsibility or the Territory Account Manager to evaluate and ensure they are handled accordingly.• Promote the “Koorsen Difference” by focusing on life safety program (Kasey and McGruff) to all existing clients. In addition support the installation department by teaming up with engineered and security integration sales associates to support new 5 year warranty and protection packages.• Integration of sales is a vital part of territory responsibility. This includes finding at a minimum (2) solid leads per month to assist other aspects of business within the branch. Accomplishments and Accolades • Completed 2009 at 114% of sales goal. • 2009 Award for Outstanding Sales Achievement (A result exceeding 2009 expectations) • January 2010 territory growth of 26% from January 2009. • January 2010 core sales growth of 43% from January 2009. • February 2010 territory growth of 53% from February 2009. • February 2010 core sales growth of 57% from February 2009. Reason for Seeking a Career Change I initially had no intention of leaving my career at Koorsen Fire and Security but was contacted by a recruiter that found me on LinkedIn and offered me an opportunity at a competing company. I initially thanked him for the consideration and declined the offer. He then disclosed the name of the company (Orr Protection) and the details of the compensation plan. I had the highest respect for Orr already and the offer was too good to pass up. 3
  4. 4. EXPERIENCE - continued October 2007 – September 2008 The Southeast Outlook Louisville, KY Advertising Sales • Make daily sales calls to prospective advertisers to develop relationships for future advertising. • Service existing advertising clients to ensure that their advertising is effective and initiate changes to their existing ads to get them better results. • Initiated the new Date Night section in the Outlook to create an advertising venue for restaurants, theaters or any other dating venue. • Copyright Ads for customers that produce results. • Contact previous advertisers that no longer advertise in the Outlook to see what opportunities that there are for new business. • Since starting in October 2007 my average monthly sales increased from $5000 per month to almost a $17,000 per month on average over the last 3-months of production. Reason for Seeking a Career Change I absolutely loved working at The Southeast Outlook! Unfortunately the commission structure was not as initially described and although I have more than tripled my monthly sales since starting in October 2007 it is just not providing enough income to support my family. August 2004 – October 2007 First Residential Mortgage Louisville, KY Production Manager • A Production Manager at First Residential trains new Loan Advisors on every aspect of the mortgage industry including but not limited to sales (includes phone training) processing loan files from beginning to end, productivity, organization and what it means to be part of a team environment. • Producing Managers with First Residential Mortgage responsibilities also consist of acting as the General Manager whenever they are off of the production floor and includes managing the day to day activities of the mortgage bankers as well as coordination with the support departments to ensure mortgage files are progressing as expected, maintaining knowledge of new mortgage guidelines, inspecting bankers mortgage files to ensure they are both in compliance with guidelines and demonstrating the maximum benefit to the company and customer all while still responsible for our own production. • Conduct weekly sales training to keep sales skills sharp and to identify and improve on weakness identified during the week. Reason for Seeking a Career Change Although I enjoyed my job thoroughly, the mortgage industry had changed profoundly and the opportunities that were once there were no longer available. Most companies including this one are downsizing (First Residential just cut 40% of the workforce). I am the sole bread winner of a family of a beautiful wife and three great children (at the time) and did not have the luxury of weathering the mortgage industry storm.4520 Brandon Circle Sellersburg, IN 47172 T: 812 246-1417 F: 812-246-1417 E:
  5. 5. EXPERIENCE - continued March 2003- August 2004 Neil Huffman Auto Group Louisville, KY Finance Manager (Started as Sales Consultant) • As a sales consultant the primary responsibilities included achieving weekly and monthly sales goals by solicitation of new and existing business through one on one contact with the customer, daily telemarketing calls and internet marketing. • In only my third month in sales with the Neil Huffman Auto Group, the award of “Salesman of the Month” was given to me for excelling in overall units sold, customer satisfaction index and high gross. • As Finance Manager with the Neil Huffman Auto Group responsibilities included auto lease and sales contracts, providing financing resources to those with less than perfect credit and up selling of additional products. Reason for Seeking a Career Change Prior occupation required working out of town M-F and made it difficult to look and interview for a permanent career. This job allowed me to stay in town and have availability to interview for a career position. March 2001-March 2003 DeWolff, Boberg and Assoc. Richardson,TX Lead Staff Consultant • Primary responsibilities included analysis of clients existing work structure (both management and labor force) to identifying barriers of improvement, implementing changes to increase productivity, morale, quality and better overall communication within the client’s organization. Other responsibilities included weekly presentations to the client that reflected project progress and key factors for achieving desired results along with training of junior consultants in order to move them to the next level and thereby achieving faster results for the client. • As a Consultant for DeWolff, Boberg & Associates I was able to implement scheduled workloads in those environments that were thought of as impossible to schedule. In doing so, efficiency was then increased and morale was boosted by creating situational awareness. This also resulted in quality improvements to the customer by allowing more time to be scheduled on projects that needed additional time and considerations. Reason for Seeking a Career Change Although this was a great opportunity and the experience was priceless, my wife and I made a decision to begin trying to have children. Working out of town five days a week every week would not be conducive to raising a family4520 Brandon Circle Sellersburg, IN 47172 T: 812 246-1417 F: 812-246-1417 E:
  6. 6. EXPERIENCE - continued April 2000-March 2001 Automated Telecom Inc. Louisville, KY Account Executive • As an Account Executive for ATI a consultative sales approach was used to market both Avaya Business Communications products as well as Octel Voice messaging systems in a down-turned market. • Made daily cold calls (both in person and by phone) to find opportunities to set appointments to analyze and present business communications solutions that meet there specific needs. Reason for Seeking a Career Change Was presented with the opportunity to work in management consulting which offered experiences that could not be found in any other industries which ultimately sharpened my customer relations skills, sales, management, training, implementation of special projects and analysis of customers needs. June 1999-April 2000 Ship-Paq Inc. Fairfield, OH Louisville Territory Manager • As the Louisville Territory Manager for Ship-Paq Inc a once declining market was turned in to a positive growth trend by re-establishing client relationships with lost accounts and establishing business with untapped resources in the territory. • Established new relationships with several key clients that were once thought by Ship-Paq as unreachable. This was accomplished through persistence and trust building between me and the potential client demonstrating that there best interests were considered. • Used specialty products such as flexographic printing tapes and splicing materials to improve sales margins in the Louisville Territory. Reason for Seeking a Career Change Had the opportunity to work for a local company that offered more growth potential. SKILLS & SPECIAL ATTRIBUTES •Proficient in almost everything Microsoft including but not limited to Word, Excel, Powerpoint and Outlook. • Proficient Mac user including but not limited to iWorks Pages, Numbers and Keynote. • Able to learn and adapt to change rapidly which allows me the ability to sell the most complex product or service with a short learning curve and therefore can hit the ground running. • Mechanically inclined which allows me to work on anything with an engine such a cars, mowers etc. • I am a “do it yourself” kind of guy and have done such things as home electrical, plumbing, wood- working, flooring, tile, landscaping, lawn product applications etc. and am not afraid to take on anything new.4520 Brandon Circle Sellersburg, IN 47172 T: 812 246-1417 F: 812-246-1417 E: