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McNeill (2007) Hofstede's Organizational Culture Dimensions

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Hofstede's six dimensions of organizational culture in a presentation with clipart to help illustrate them.

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McNeill (2007) Hofstede's Organizational Culture Dimensions

  1. 1. Organizational Culture Jeff McNeill – 2007 University of Hawaii at Manoa Copyright © Jeff McNeill This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License
  2. 2. Organizational Culture – Agenda <ul><li>Comes from Anthropology </li></ul><ul><ul><li>the Study of Culture </li></ul></ul><ul><li>Different from National Culture </li></ul><ul><li>Six Dimensions of Organizational Culture </li></ul><ul><ul><li>Process vs. Results </li></ul></ul><ul><ul><li>Employee vs. Job </li></ul></ul><ul><ul><li>Parochial vs. Professional </li></ul></ul><ul><ul><li>Open vs. Closed System </li></ul></ul><ul><ul><li>Loose vs. Tight Control </li></ul></ul><ul><ul><li>Normative vs. Pragmatic </li></ul></ul>http://tinyurl.com/48b4o http://tinyurl.com/4dqmz
  3. 3. Measurement of Organizational Culture <ul><li>Definition of Culture </li></ul><ul><ul><li>“ The collective programming of the mind which distinguishes one group or category of people from another” – Geert Hoffstede </li></ul></ul><ul><li>Culture is a Construct </li></ul><ul><ul><li>Not directly accessible to observation </li></ul></ul><ul><ul><li>Inferable from behavior </li></ul></ul><ul><ul><li>Useful in predicting behavior </li></ul></ul>
  4. 4. Organizational Culture & National Culture <ul><li>Culture </li></ul><ul><ul><li>About people in groups </li></ul></ul><ul><li>National culture = “values” </li></ul><ul><ul><li>The way things “should be” </li></ul></ul><ul><ul><li>Normative </li></ul></ul><ul><li>Organizational culture = “practices” </li></ul><ul><ul><li>The way things “are” </li></ul></ul><ul><ul><li>“ How we do things around here” </li></ul></ul><ul><ul><li>Descriptive </li></ul></ul>
  5. 5. Process vs. Results <ul><li>Process Orientation </li></ul><ul><ul><li>How things are done </li></ul></ul><ul><ul><li>The way we do things </li></ul></ul><ul><li>Results Orientation </li></ul><ul><ul><li>What gets done </li></ul></ul><ul><ul><li>Outcome </li></ul></ul>Process Results
  6. 6. Employee vs. Job <ul><li>Concern for Employee </li></ul><ul><ul><li>Employee satisfaction </li></ul></ul><ul><li>Concern for Job </li></ul><ul><ul><li>Work and what employee can do </li></ul></ul>Employee Job
  7. 7. Parochial vs. Professional <ul><li>Parochial </li></ul><ul><ul><li>Identity taken from being in the organization </li></ul></ul><ul><li>Professional </li></ul><ul><ul><li>Identity from outside organization </li></ul></ul>Parochial Professional
  8. 8. Open vs. Closed System <ul><li>Open System </li></ul><ul><ul><li>Easy to join </li></ul></ul><ul><ul><li>Quickly get up to speed </li></ul></ul><ul><li>Closed System </li></ul><ul><ul><li>Difficult to join </li></ul></ul><ul><ul><li>Only certain kind of people fit in </li></ul></ul>Open Closed
  9. 9. Loose vs. Tight Control <ul><li>Loose Control </li></ul><ul><ul><li>Casual </li></ul></ul><ul><ul><li>Improvisation </li></ul></ul><ul><li>Tight Control </li></ul><ul><ul><li>Seriousness </li></ul></ul><ul><ul><li>Punctuality </li></ul></ul>Loose Tight
  10. 10. Normative vs. Pragmatic <ul><li>Normative Orientation </li></ul><ul><ul><li>Ideologically driven </li></ul></ul><ul><li>Pragmatic Orientation </li></ul><ul><ul><li>Market-driven </li></ul></ul>Normative Pragmatic
  11. 11. Organizational Culture <ul><li>Six Dimensions of Organizational Culture </li></ul><ul><ul><li>Process vs. Results </li></ul></ul><ul><ul><li>Employee vs. Job </li></ul></ul><ul><ul><li>Parochial vs. Professional </li></ul></ul><ul><ul><li>Open vs. Closed System </li></ul></ul><ul><ul><li>Loose vs. Tight Control </li></ul></ul><ul><ul><li>Normative vs. Pragmatic </li></ul></ul><ul><li>Measured on Bimodal Scale </li></ul>

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