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Managing Clients without Going Crazy

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10 tips on managing client relationships without losing your mind

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Managing Clients without Going Crazy

  1. 1. 1 0 T I P S F O R M A N AG I N G C L I E N T S ( W I T H O U T G O I N G C R A Z Y ) John Eckman • @jeckman • #wcri
  2. 2. I N T H E B E G I N N I N G John Eckman • @jeckman • #wcri
  3. 3. I N T E N T > T E C H N I Q U E John Eckman • @jeckman • #wcri Sincerity of intent counts more than sophistication of technique. - Mahan Khalsa
  4. 4. B E YO U R B E S T S E L F John Eckman • @jeckman • #wcri https://www.flickr.com/photos/wocintechchat/25392535573/
  5. 5. G E T I T I N W R I T I N G John Eckman • @jeckman • #wcri
  6. 6. I N F L I G H T John Eckman • @jeckman • #wcri
  7. 7. D O N ’ T F O R G E T TO B R E AT H E John Eckman • @jeckman • #wcri
  8. 8. I T ’ S A L L A B O U T P E R S P E C T I V E John Eckman • @jeckman • #wcri
  9. 9. P I C K YO U R B AT T L E S John Eckman • @jeckman • #wcri
  10. 10. C H E C K I N P E R I O D I C A L LY John Eckman • @jeckman • #wcri
  11. 11. I N T H E E N D John Eckman • @jeckman • #wcri
  12. 12. T H I S TO O S H A L L PAS S John Eckman • @jeckman • #wcri
  13. 13. S O M E R E L AT I O N S H I P S S H O U L D E N D John Eckman • @jeckman • #wcri
  14. 14. L A N D SA F E LY John Eckman • @jeckman • #wcri
  15. 15. B O N U S
  16. 16. YO U A R E N OT YO U R J O B John Eckman • @jeckman • #wcri
  17. 17. S U M M A RY 1. Intent > technique 2. Be your best self 3. Get it in writing 4. Don’t forget to breathe 5. It’s all about perspective
 6. Pick your battles
 7. Check in periodically 8. This too shall pass 9. Some relationships should end 10. Land safely 11. You are not your job
  18. 18. Come work with us: https://10up.com/contact/ https://10up.com/careers/

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