1.
John Eckman • @jeckman • #wcus • 10up.com
D I S T R I B U T E D, N OT D I S C O N N E C T E D :
John Eckman • @jeckman • #rwconf
E M P LOY E E E N G AG E M E N T F O R
R E M OT E WO R K

2.
We have over 120 full time employees who
work remotely from around the globe
We’re a full-service digital agency.
We make a better web with finely crafted
websites and tools for content creators.
John Eckman • @jeckman • #rwconf

3.
“Remote” implies there is a center, to be remote from.
We’ve been deliberately distributed since day one.
“Virtual” implies there’s something less-than-real
about the company.
John Eckman • @jeckman • #rwconf

4.
John Eckman • @jeckman • #rwconf
B AS I C R U L E S A P P LY
• Employees in distributed companies seek many of the
same things as employees in a non-distributed company:
• Clear expectations
• Mastery & autonomy
• Recognition
• Sense of joint purpose / mission
• Pride of accomplishment

5.
John Eckman • @jeckman • #rwconf
E M P LOY E E E N G AG E M E N T S TA RT S E A R LY
John Eckman • @jeckman • #rwconf

6.
John Eckman • @jeckman • #rwconf
S E T C L E A R E X P E C TAT I O N S

7.
John Eckman • @jeckman • #rwconf
D O N ’ T F O R G E T T H E B AS I C S

8.
A D C D A D E
P M
U X E N G
SYS
S M A L L , C R O S S - F U N C T I O N A L T E A M S
John Eckman • @jeckman • #rwconf

9.
John Eckman • @jeckman • #rwconf
https://www.flickr.com/photos/schill/17331976305/
C O M M U N I C AT E C O N S TA N T LY
John Eckman • @jeckman • #rwconf

10.
John Eckman • @jeckman • #rwconfJohn Eckman • @jeckman • #rwconf

11.
John Eckman • @jeckman • #rwconf
https://www.flickr.com/photos/wocintechchat/21910907593/in/album-72157658101276193/
V I D E O I S M A N DATO RY
John Eckman • @jeckman • #rwconf

12.
John Eckman • @jeckman • #rwconf
S M A L L G R O U P S

13.
John Eckman • @jeckman • #rwconf
M E D I U M G R O U P S

14.
John Eckman • @jeckman • #rwconf
L A R G E G R O U P S

15.
John Eckman • @jeckman • #rwconf
1 0 U P I N T E R N A L

16.
John Eckman • @jeckman • #rwconf

17.
John Eckman • @jeckman • #rwconf
John Eckman • @jeckman • #rwconf

18.
John Eckman • @jeckman • #rwconf
G E T TO G E T H E R R E G U L A R LY
John Eckman • @jeckman • #rwconf

19.
John Eckman • @jeckman • #rwconfJohn Eckman • @jeckman • #rwconf

20.
John Eckman • @jeckman • #rwconfJohn Eckman • @jeckman • #rwconf

21.
John Eckman • @jeckman • #rwconfJohn Eckman • @jeckman • #rwconf

22.
John Eckman • @jeckman • #rwconf
B U I L D T E A M S
John Eckman • @jeckman • #rwconf

23.
John Eckman • @jeckman • #rwconf
R E WA R D YO U R VA LU E S
John Eckman • @jeckman • #rwconf

24.
John Eckman • @jeckman • #rwconf
T R AC K E N G AG E M E N T
John Eckman • @jeckman • #rwconf

25.
H E A RT B E AT
S U RV E Y 2 0 1 4 2 0 1 5 2 0 1 6
Would recommend 10up
as a place to work
85% 89% 92%
10up supports employees’
efforts to find work/life balance
66% 79% 85%
John Eckman • @jeckman • #rwconf

26.
John Eckman • @jeckman • #rwconf
John Eckman • @jeckman • #rwconf

27.
John Eckman • @jeckman • #rwconf
D I S T R I B U T E D, N OT D I S C O N N E C T E D
• Keep employees connected: to their colleagues, their
managers, and their clients.
• Establish clear values & vision
• Pervasive communication
• Reinforce in person
• Track engagement
• Build relationships

28.
John Eckman • @jeckman • #rwconf • 10up.com
Q & A
John Eckman • @jeckman • #rwconf