ObjectivesObjectivesUnderstand theconcept &purpose of theinterviewLearn how toprepare for yourinterviewDevelop strategiesand techniques fora good interview
The three most important thingsyou should do before yourinterview:1. PREPARE!1. PREPARE!2. PREPARE!2. PREPARE!3. PREPARE!3. PREPARE!
DEFINITION OF INTERVIEWDEFINITION OF INTERVIEWAny face-to-face contact withanyone who has the authority tohire or supervise a person withyour skills. They may or may nothave a job opening at the timeyou interview with them.
Before the InterviewBefore the Interview Research the employer Find out what the job responsibilities are Find out and record where, when, and withwhom you will interview with Prepare a resume
Why spend time finding outabout the employer/job? Your goal is to showthe employer whyyou are the bestperson for the job Relate yourstrengths andexperience to thejob
First ImpressionsFirst ImpressionsYour ResumeYour ApplicationYour Clothes &AppearanceYour BodyLanguage
Face to FaceFace to Face The Dirty Dozen - Interview Questions You say you can do the job - Prove It!!
Be Prepared for Behavior-basedQuestions! Describe a time when you were faced withproblems or stresses at work that tested yourcoping skills. What did you do? Give an example of a time when you had tobe relatively quick in coming to a decision. Give me an example of an important goalyou had to set and tell me about yourprogress in reaching that goal. Give me an example of a problem youfaced on the job, and tell me how yousolved it. Tell me about a situation in the past year inwhich you had to deal with a very upsetcustomer or co-worker.
Interview DO’s Dress appropriately for the industry. When in doubt,go conservative. Personal grooming and cleanlinessshould be impeccable. Keep cologne or perfume toa minimum. Pay particular attention to hands andfingernails. Arrive 10 minutes early. Know the exact time andlocation of your interview; know how long it takes toget there, park, and find a restroom to freshen up. Treat other people you encounter with courtesy andrespect. Their opinions of you might be solicitedduring the hiring process. Offer a firm handshake, make eye contact, andhave a friendly expression when you are greeted bythe interviewer. Listen to be sure you understand your interviewer’sname and the correct pronunciation.
Even when your interviewer gives you a first andlast name, address your interviewer by Mr. Or Ms.And the last name, until invited to do otherwise. Maintain good eye contact during the interview. Sit still in your seat; avoid fidgeting andslouching. Respond to questions and back up yourstatements about yourself with specific exampleswhenever possible. Ask for clarification if you don’t understand aquestion; and be thorough in your responseswhile being concise in your wording. Use good grammar and good diction. Say“yes”, not “yeah.” Don’t fill pauses with “um,”uh” or “ah”. Don’t punctuate sentences with“you know”, “like”, “see” or “okay”.
Treat the interview seriously and show interest in theemployer and the opportunity presented andrespond to questions in a positive manner. Watch the tone of your voice. While it might betrendy among your friends to “up speak” (endsentence with a higher tone of voice so thatsentences sound like questions), this habit will kill yourcredibility during the interview. Answer the question and use professionalexperiences or descriptive information todemonstrate how you would react or respond to asituation. Make sure answers have a definite flow. In thebeginning state major points you want to make; inthe middle expand upon those points or ideas, andin the end reinforce your key points and end on apositive note. Evaluate the interviewer and the organization. Aninterview is a two-way street. Make sure you understand the employer’s next stepin the hiring process; know when and from whom youshould expect to hear next.
Prove You Can Do The Job Employers wantconcrete examples Identify your skills:adaptive,transferable, and job-related Present a good“story” Use data - numbers,volume, %, etc. Emphasize results:what happened as aresult of yourskills/efforts? Link up what you’regood at to how youcan help theemployer out in thisjob
What is the employerWhat is the employerlooking for?looking for? Job skills and transferable/adaptable skills Flexibility Dependability Teamwork Productivity Creative Thinking and Problem Solving Organizational Skills & Leadership Skills Communication/Customer Service Ability to continuously learn
Closing the InterviewClosing the Interview Review your strengths Ask questions The Call-Back
Follow-upFollow-upSend a Thank YouCall back in a fewweeksGet a secondinterview
Don’t Give UpDon’t Give UpIt takes timeand persistenceto reach yourgoalConsider everyinterview alearningexperience
What to do after the interview? Courteously thank the interviewer(s) for theopportunity to interview with the agency. Extend a handshake and exhibit enthusiasmabout the career opportunity. Consider following up with a thank you note ore-mail of appreciation to the interviewer(s) tofurther show your interest.