HOW TOWRITE ACOVERLETTERRevised April 2010
WHAT IS A COVER LETTER?A cover letter is a letter sent alongside your resumeto introduce yourself, explain why you are sen...
WHAT’S THE POINTOF A COVERLETTER?Introduce yourself Cover letters should carry a message about youGet you noticed Projec...
STYLISH COVER LETTERSBlock StyleAll lines start on the left side of the marginNo indentationsModified Block StyleUses i...
HELPFUL HINTS:Be assertive – the first 20 words are the most importantValue to employer – tell your story in relation to h...
DON’T FORGET TO…Use good grammar and correctspellingDo not use slangBe brief, but cover the subjectStick to the point of t...
YOU SHOULD INCLUDE…Your address and the date the letter waswrittenThe name and address of the person towhom the letter is ...
THE BODY OF THE LETTERFirst paragraph – reason for writingSecond paragraph – point out qualificationsThird paragraph – cal...
HOW LONG DO YOU THINK ANEMPLOYER LOOKS AT EACH RESUME?C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O ...
The average employer looks at a resumebetween 10-15 seconds. This is the timethey decide to either KEEP IT or TOSS IT.C O ...
DOES YOUR RESUME PASS THE TEST?C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
WHAT IS A RESUME?C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
Advertisementselling aproduct….YOU!Specifically yourskills, experiences,and attributes.First meetingbetween you andthe emp...
OVERALL IT’S YOUR FIRST STEP TOWARDSEMPLOYMENT.Copyright 2008 – Pacific Community Resources
Copyright 2008 – Pacific Community ResourcesTYPES OF RESUMESTHE KEY IS BALANCEChronological Presents your educationfollow...
SECTIONS OF A RESUME1. Header2. Objective / Personal Profile3. Summary of Qualifications4. Skills and Attributes5. Employm...
HEADER OF A RESUMENameAddressTelephone/Cell phone NumberE-mail addressC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U ...
Barbara Barista123 Whatever StAnywhere, B.C. A1A 1A1Home: 604-555-2222  Cell: 778-888-8888bbarista@anymail.comResume Buil...
OBJECTIVE / PERSONAL PROFILEIntroduces you to the employerProvides focus by telling the employer whatyou wantStates clearl...
OBJECTIVE:CUSTOMER SERVICE POSITION WITH CRAZY BEAN COFFEECOMPANY.PROFILE:A PERSONABLE INDIVIDUAL WITH STRONGCOMMUNICATION...
SUMMARY OF QUALIFICATIONSWhat makes you the best person for the job?List the top four or five skills & qualificationshere....
QUALIFICATIONSProfessional customer service providerProficient in handling cash, taking payments andmaking changePassion f...
SKILLS AND ATTRIBUTESHard Skills: can be taught or certified in.E.g. Typing, handling cash, first aid, SuperHostSoft Skil...
ACCOMPLISHMENT STATEMENTSWritten proof of what you have accomplished (usenumbers if applicable)A success story from your p...
HARD ACCOMPLISHMENT STATEMENTUses numbers, percentages and factsE.g. Managed a team of six salesassociatesand increased st...
SOFT ACCOMPLISHMENT STATEMENTSUses words and descriptionsE.g. Implemented new employee trainingprogram that dramatically i...
Best“Increased reportedcustomer satisfactionrate by 20% byproviding effectivetraining for more than15 new employees in asi...
EMPLOYMENT EXPERIENCEJob titleName of the companyDates of employment (years only)Location of the company (optional)
EMPLOYMENT EXPERIENCECashier GAP 2003-2006Pizza Driver Pizza Hut 2006-2008Cashier 2003-2006GAP, Langley, B.C.Pizza Driver ...
VOLUNTEER EXPERIENCENon-paid work experiencesE.g. Candy Striper at hospital, dog walker for BCSPCA, BigBrother/Sister, Sco...
VOLUNTEER EXPERIENCECandy Striper L.M.H. 2003-2006Dog Walker SPCA Surrey 2003-presentCandy StriperL.M.H. Langley, B.C. 200...
EDUCATION AND TRAININGHigh SchoolPost-secondary school or trainingCertificates e.g. Forklift operator, first-aid, Serving ...
EDUCATION AND TRAININGCertification or degreeName of institution/programDatesLocationC O P Y R I G H T 2 0 0 8 – P A C I F...
EDUCATION and TRAININGGrade 12 diploma Surrey Central High School2007First Aid Level 1 St Johns Ambulance 2006Youth Connec...
REFERENCESProvides employer with backgroundinformationShould be on separate sheet of matchingpaper3-4 references are enoug...
TYPES OF REFERENCESWork – most recent job (supervisor or manager)Academic – professor or teacher who knows if you are capa...
REFERENCESBob ManagerPizza Hut, Night Manager604-555-1234bman@pizzahut.caRev. Sally MinisterSurrey Central United Church60...
SELF-CHECK 1.2C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S1. Identification: The average ...
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  • Options:Ask participants what they think should be included in the section of a resume?Brainstorm with participants and write on board.Activity: Use resume picture cards with different information on it and have the participants work with a partner and decide if the cards belong on a resume. Each participant will have 3 cards that say should, shouldn’t, and ?. Have the participants decided which card belongs in which pile. Once the participants have finished, review with the group and discuss there answers.Another option is place the picture cards on the board and have the participants place the cards under the 3 headings. Then discuss as a group why they picked and placed the cards under the headings.
  • Notes:Facilitator speaks to the importance of this information being accurate, up to date, and appropriate/professional email address.Links to email sites:www.gmail.comwww.hotmail.comwww.yahoo.ca Facilitator can also speak to the importance of branding your heading on your resume to match your cover letter and references. Show examples and include in page if you like.
  • Summary of Qualifications :Short paragraph or bulleted list of the participants top 4 or 5 attributes. It briefly tells an employer how the participants skills match the position they are applying for.It differs from the objective as it focuses on how the participants skills fit with the companies needsInclude key education, experiences and attributes. Optional Activities: Access NOC online and pull up a code of one of the participants and/or read a job description out to the class. Brainstorm in a group or pairs what key accomplishments and information should be Attribute and skills list: Participants are given a worksheet with a list of attributes and are asked to check off there top 5 attributes and top 5 skills for there worksheet.
  • Notes:Also referred to as transferable skills These are skills that participants have learned in previous experiencesParticipants may have learned these skills in previous paid or non-paid jobs, volunteer experiences or daily life. These are not job specific skills but rather universal skills that can be applied from one type of work to another without much training or effort.Optional Activities:Ask the group what is the difference between a skill and an attribute?Attributes list (available online) – have participants read through the attributes list and identify their top 5 attributes then write their top attributes on their Resume Worksheet in the “Attributes” section.
  • Notes:The 3 steps to writing an accomplishment statement are:P. Problem, challenge, or opportunity that existed.A. Action you took to solve the problem.R. Result or outcome of your efforts
  • Optional activity:Participants are put into groups and are given a variety of examples of accomplishment statements. Participants are then asked to read the statements and decided if they are “statements” or “accomplishment statements”.
  • Notes:Other titles used “Work History”, “Employment Experience” or “Professional Experience”. It can be a collection of volunteer and paid positions. Include positions that are in some way related to the jobOptional Activities: Brainstorm with participants in a group or pairs what information should be included under the experience section of their resume.
  • Notes:Formatting your employment experiences should include position, place, location and dates. Information about your experiences within this job can also be included in this section.Facilitator Notes:When you have finished talking about this slide, click on the arrow in the right hand corner and move to the next slide which will show the outline of a resume being built as you go through the PP.
  • Facilitator Notes:When you have finished talking about this slide, click on the arrow in the right hand corner and move to the next slide which will show the outline of a resume being built as you go through the PP.
  • Notes:Education is the formal degrees and certificates you have receivedMost likely from an accredited post secondary or secondary institution Certificates or workshops you have attended or received from non-formal non-accredited organizations. If you have a few different degrees or certificates to note list the most important one at the top. Only list the education/training that is relevant to the position you are applying for. If you have several degrees and relevant training you can separate them into two different headings such as “Formal Education”, “Certificates/Training” or “Professional Development”. Optional Activities: On their “Resume Worksheet” have participants fill in the particulars about their own education and training
  • Facilitator Notes:When you have finished talking about this slide, click on the arrow in the right hand corner and move to the next slide which will show the outline of a resume being built as you go through the PP.
  • Notes:Personal/Character: Avoid using family members and Best friends for references. People you can use:MinisterSupervisorManagerCoach of a sports teamFriend of the family who has know you for a long timeActivity:Have group brainstorm who they might use as a reference. Write on white board and discuss why or why not as a group.
  • Facilitator Notes:When you have finished talking about this slide, click on the arrow in the right hand corner and move to the next slide which will show the outline of a resume being built as you go through the PP.
  • Ojt infosheet1.2

    1. 1. HOW TOWRITE ACOVERLETTERRevised April 2010
    2. 2. WHAT IS A COVER LETTER?A cover letter is a letter sent alongside your resumeto introduce yourself, explain why you are sendingin your resume, and provide more informationabout yourself.
    3. 3. WHAT’S THE POINTOF A COVERLETTER?Introduce yourself Cover letters should carry a message about youGet you noticed Project the desired image of you or your businessConvey special informationHighlight accomplishmentsGet employers, award judges and scholarship committees to read your resume
    4. 4. STYLISH COVER LETTERSBlock StyleAll lines start on the left side of the marginNo indentationsModified Block StyleUses indentationsEach paragraph is indented, as well as thebeginning information and the close
    5. 5. HELPFUL HINTS:Be assertive – the first 20 words are the most importantValue to employer – tell your story in relation to how you canbe of value to the employerUse simple and direct language and grammarLet your letter reflect your individualitySend it to someone by nameGet it right – spell recipient’s name rightBe friendly, not pushyTarget your letter – tell your reasons for sending the letter, forexample, desiring an interview
    6. 6. DON’T FORGET TO…Use good grammar and correctspellingDo not use slangBe brief, but cover the subjectStick to the point of the letterProofread, proofread, proofread!Ask for help if you need itStrive for neatness and personality
    7. 7. YOU SHOULD INCLUDE…Your address and the date the letter waswrittenThe name and address of the person towhom the letter is being sentA salutation (Dear ____:)The body of the letterA complimentary close and signatureA title of respect, such as Dr., Mr., or Ms.A return address and zip codeCan also include referenceinitials, enclosure notifications (suchas your resume), copy and postscript
    8. 8. THE BODY OF THE LETTERFirst paragraph – reason for writingSecond paragraph – point out qualificationsThird paragraph – call attention toresume, reiterate interestYour street addressYour city, state, zip codeMonth, Day, YearMr./Ms./Dr. NameTitleName of company/organizationCompany addressCity, State, Zip codeDear Mr./Ms./Dr. Last Name:Paragraph 1: Answers “Why am I writing?”Identify the position and the companyIndicate how you learned about the positionRequest the employer’s considerationIntroduce basic information about yourselfParagraph 2: Answers “Who am I, and why should you hire me?”Contain a brief summary of your personal data and work experience.Relate your skills, experiences, and qualities that would benefit you in thispositionParagraph 3: Answers “What is my next step?”Refer the reader to your enclosed resumeReiterate your interest in the positionSpecify how you will follow upSincerely,Your signatureYour nameTelephone numberEmail address
    9. 9. HOW LONG DO YOU THINK ANEMPLOYER LOOKS AT EACH RESUME?C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    10. 10. The average employer looks at a resumebetween 10-15 seconds. This is the timethey decide to either KEEP IT or TOSS IT.C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    11. 11. DOES YOUR RESUME PASS THE TEST?C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    12. 12. WHAT IS A RESUME?C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    13. 13. Advertisementselling aproduct….YOU!Specifically yourskills, experiences,and attributes.First meetingbetween you andthe employer
    14. 14. OVERALL IT’S YOUR FIRST STEP TOWARDSEMPLOYMENT.Copyright 2008 – Pacific Community Resources
    15. 15. Copyright 2008 – Pacific Community ResourcesTYPES OF RESUMESTHE KEY IS BALANCEChronological Presents your educationfollowed by our work experience Ideal for people with extensiveexperience and no gaps in workhistory Shows a steady job progression Works well for those obtaining asimilar position doing similarwork Includes datesFunctional Highlights relevant skills andaccomplishments Used when you havea variety of work experience Includes skills and no datesCombo/Hybrid A balance between the functionaland chronological resume styles It highlights your skills, followedby a list of relevant experienceand education Works well for those with littleformal experience The most commonly used resume
    16. 16. SECTIONS OF A RESUME1. Header2. Objective / Personal Profile3. Summary of Qualifications4. Skills and Attributes5. Employment and Volunteer Experience6. Education and/or Certification7. ReferencesC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    17. 17. HEADER OF A RESUMENameAddressTelephone/Cell phone NumberE-mail addressC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    18. 18. Barbara Barista123 Whatever StAnywhere, B.C. A1A 1A1Home: 604-555-2222  Cell: 778-888-8888bbarista@anymail.comResume Building Worksheet Resume
    19. 19. OBJECTIVE / PERSONAL PROFILEIntroduces you to the employerProvides focus by telling the employer whatyou wantStates clearly to employer what you have toofferC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    20. 20. OBJECTIVE:CUSTOMER SERVICE POSITION WITH CRAZY BEAN COFFEECOMPANY.PROFILE:A PERSONABLE INDIVIDUAL WITH STRONGCOMMUNICATION SKILLS, WHO IS COMMITTED TOCOMPLETE CUSTOMER SERVICE AND SATISFACTION.RECOGNIZED AS FRIENDLY, MOTIVATED AND ALWAYSWELCOMES A CHALLENGE.CAPABLE, TRUSTWORTHY, AND DEPENDABLE.Resume
    21. 21. SUMMARY OF QUALIFICATIONSWhat makes you the best person for the job?List the top four or five skills & qualificationshere.Include skills mentioned in the job posting ifapplicable.NOC Codes
    22. 22. QUALIFICATIONSProfessional customer service providerProficient in handling cash, taking payments andmaking changePassion for fashion and clothingResume Pet Shop Resume Power Words
    23. 23. SKILLS AND ATTRIBUTESHard Skills: can be taught or certified in.E.g. Typing, handling cash, first aid, SuperHostSoft Skills: personal attributesE.g. Punctual, energetic, flexible, team-playerInclude an accomplishment statement tosupport your attributes
    24. 24. ACCOMPLISHMENT STATEMENTSWritten proof of what you have accomplished (usenumbers if applicable)A success story from your past work experienceShows how you are unique or what value you can bringC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    25. 25. HARD ACCOMPLISHMENT STATEMENTUses numbers, percentages and factsE.g. Managed a team of six salesassociatesand increased store sales by 25% for themonth of DecemberC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    26. 26. SOFT ACCOMPLISHMENT STATEMENTSUses words and descriptionsE.g. Implemented new employee trainingprogram that dramatically increasedproductivity and morale.C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    27. 27. Best“Increased reportedcustomer satisfactionrate by 20% byproviding effectivetraining for more than15 new employees in asix month period.”ACOMPLISHMENTSTATEMENTS:Better“Trained more than 15new employees over asix month periodresulting in increasedcustomersatisfaction.”Good“Trained newemployees resulting inincreased customersatisfaction.OK “Trained newemployees.”
    28. 28. EMPLOYMENT EXPERIENCEJob titleName of the companyDates of employment (years only)Location of the company (optional)
    29. 29. EMPLOYMENT EXPERIENCECashier GAP 2003-2006Pizza Driver Pizza Hut 2006-2008Cashier 2003-2006GAP, Langley, B.C.Pizza Driver 2006-2008Pizza Hut, Langley, B.C.Resume
    30. 30. VOLUNTEER EXPERIENCENon-paid work experiencesE.g. Candy Striper at hospital, dog walker for BCSPCA, BigBrother/Sister, Scouts/Guides
    31. 31. VOLUNTEER EXPERIENCECandy Striper L.M.H. 2003-2006Dog Walker SPCA Surrey 2003-presentCandy StriperL.M.H. Langley, B.C. 2003-2006Dog WalkerSPCA Surrey, B.C. 2003-presentResume
    32. 32. EDUCATION AND TRAININGHigh SchoolPost-secondary school or trainingCertificates e.g. Forklift operator, first-aid, Serving It Right, SuperHost, FoodSafe, WHIMISProfessional Development e.g.Workshops with no certification
    33. 33. EDUCATION AND TRAININGCertification or degreeName of institution/programDatesLocationC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    34. 34. EDUCATION and TRAININGGrade 12 diploma Surrey Central High School2007First Aid Level 1 St Johns Ambulance 2006Youth Connect Conference Youth Works Society2008Resume
    35. 35. REFERENCESProvides employer with backgroundinformationShould be on separate sheet of matchingpaper3-4 references are enoughGiven upon request – usually at interviewC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    36. 36. TYPES OF REFERENCESWork – most recent job (supervisor or manager)Academic – professor or teacher who knows if you are capablePersonal/Character – adult who is able to vouch for your good character anddesirable personality traitsC O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S
    37. 37. REFERENCESBob ManagerPizza Hut, Night Manager604-555-1234bman@pizzahut.caRev. Sally MinisterSurrey Central United Church604-333-1122C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E SResume
    38. 38. SELF-CHECK 1.2C O P Y R I G H T 2 0 0 8 – P A C I F I C C O M M U N I T Y R E S O U R C E S1. Identification: The average time that the employer looks at a resumeand decides whether to keep it or toss it.2. Identify if the type of resume is CHRONOLOGICAL, FUNCTIONAL, orCOMBO/HYBRID• It highlights your skills, followed by a list of relevant experienceand education• Highlights relevant skills and accomplishments• Used when you have a variety of work experience• Works well for those with little formal experience• The most commonly used resume• Presents your education followed by our work experience• Ideal for people with extensive experience and no gaps in workhistory• Includes skills and no dates• A balance between the functional and chronological resumestyles• Shows a steady job progression• Works well for those obtaining a similar position doing similarwork• Includes dates

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