Hope you are all fine. Whether intern, part of the MC, part of an LC, @ alumni or external, thank you for taking the time to read through this. I would like to present a report titled "Striving for an Ideal Exchange Experience - Quality Audit AIESEC LC AUC (Egypt)". It is build around a survey started back in July this year. The purpose of this survey was to quantify the problems in AIESEC AUC. We managed to gather 45 responses and the answers are quite shocking!
Next to talking about the actual service quality of AIESEC AUC the report also has a broader outlook on AIESEC itself and investigates the causes to the problems with suggestions to possible solutions. You could say the real purpose behind this report is to create a more customer oriented point of view in AIESEC. This report I am sure will not only be useful for AIESEC AUC but also for other LCs and can serve as an initiator to what should be a bigger discussion on quality within AIESEC.
I realize that it might negatively impact AIESEC AUC, but this will only be in the short run. In the long run it will benefit AIESEC AUC and the organization as a whole tremendously. Now interns will have access to information that reflects critically on AIESEC AUC and the various aspects that make up their quality experience.
In case of any questions feel free to contact me at any time!