PIT Homeless Count Training 2013

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PIT Homeless Count Training 2013

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  • Background Planning – Coordinated at the state level with consistent methods, survey tools Sending all information on homeless persons to the State ORS for deduplication and analysis on data - this will allow us to use information from PIT Count to determine the number of homeless persons taking advantage of mainstream services, in the correctional system, used hospital system as primary health care system, etc. Methods 2 parts, sheltered and unsheltered Sheltered will for the most part be taken care of by HMIS, but a few shelters that are not using HMIS will need to complete Form A Unsheltered will account for most the volunteer work and coordination in this PIT Count
  • Explain the timeframe for the effort may differ locally… but we need to get data to ORS by the 28 th of Feb…
  • Depends on how clean the count is We will get finished report in April
  • Adults living in mental health, chemical dependency or criminal justice facilities are not eligible
  • Use the form as a guideline to interview the participant about their housing situation, doesn’t matter where you engage the person
  • Do not need to count for seven days—four can be sufficient
  • DV optional—we are keeping
  • Refer to handout of form A
  • PIT Homeless Count Training 2013

    1. 1. Fifth biennial SC statewide count of people who are homeless Background planning SC Methods  Sheltered Count  Unsheltered Count ▪ Forms ▪ Survey Techniques ▪ Volunteer Training 7
    2. 2.  Night of January 24th, 2013  Continue interviews through the end of the month Definition  Unduplicated one-night count of sheltered and unsheltered adults, children and youth  Subpopulation information Goals  Meet HUD requirements for Continuum of Care (CoC) submissions  To understand the number and characteristics of people sleeping in shelters, on the street, or in other places not meant for human habitation 9
    3. 3. PIT Methodology overview Sheltered count—rely on HMIS for shelters and TH programs; use Form A for programs not using HMIS Unsheltered—interview people who are unsheltered on night of January 24th and/or up to a week after All data entered into HMIS (locally) and once compiled, send to ORS for unduplication and analysis. 4
    4. 4.  Mainstream service experience of people who are homeless in SC Cost of some mainstream services used by people who are homeless Rural extrapolation Annual counts 14
    5. 5.  Persons in households with at least one adult and one child. This category includes households with one adult and at least one child under age 18. Persons in households without children. This category includes single adults, adult couples with no children, and groups of adults. Persons in households with only children. This category includes persons under age 18, including children in one- child households, adolescent parents and their children, adolescent siblings, or other household configurations composed only of children. 12
    6. 6. Form B
    7. 7. How to count Interviews using Form B for everyone to be counted  Street/Service  Urban/rural 33
    8. 8. Count People who are at risk of homelessness People who are literally homeless, i.e. staying in a place not meant for human habitation  cars, parks, sidewalks, abandoned buildings, street, woods cemeteries, structures lacking the ability to cook food, drinking water, heat, restroom, etc. on night of January 24th.Report Number of people identified as unsheltered on January 24th. One piece of paper for everyone to be counted. 34
    9. 9.  REQUIRES collection of identifying information on every individual counted  Sheltered AND Unsheltered Observation count is allowed, try to get the following in the least:  Gender  Race  Adult or child  Individual or part of a family 35
    10. 10.  From people who are seeking services, identify those for whom housing is unstable, precarious or a problem. Screening Question: Have you had any difficulty with housing in the past month? Complete Sections 1 and 2 for everyone interviewed. Complete Section 3 for people who are homeless. Must have identifying information for unduplication. 45
    11. 11.  Household number: used to associate members of a family/household with each other. Each member receives same number.  Use interviewers first and last initial, then number chronologically for each unique family/household Form number: Not needed Identify agency if there is one (e.g. soup kitchen), date, county, interviewer and where survey completed. 47
    12. 12. Unsheltered CountForm B Q1: Where did interviewee spend the night of January 24th? Q2 : In which county did interviewee spend the night? Q3-Q10: Identifying information for unduplication and demographic information 13
    13. 13. Unsheltered CountForm B Q11 – Q12: Quantify time homeless and chronic homeless question Q13: : Identify last permanent address, SC as birth state and county Q14: Identify city, state and county (SC) of birth Q15-Q17: Collect subpopulation data 14
    14. 14.  Structured surveys Short answer or forced choice response questions 54
    15. 15.  Implied Consent Form  People who are being interviewed deserve to understand what they are being asked to share and how the data will be used. The purpose of the survey/study is to better understand the experience of homelessness so that we can improve services and report to funders to secure funding for homeless services and housing. 55
    16. 16. Before beginning any interview, share the following information: All surveys are voluntary and eligible interviewees may choose not to participate or to terminate interview before completing survey. They may also refuse to answer any individual questions. Participation, non participation nor any particular responses to the survey will not have any impact on services being received. 56
    17. 17.  The data collected are CONFIDENTIAL.  No individual identifying information will be shared—only aggregated data will be reported.  Interviewers must agree to keep information confidential including agreeing not to disclose information to anyone in the organization (including case managers). Only exception to disclosure is if person being interviewed presents clear danger to themselves or others.  Forms will be destroyed after data is aggregated 57
    18. 18.  All of this information should be offered before the interview starts. Verify that the individual is willing to participate. After the interview is complete, sign the implied consent form at the end of the survey. If thank you gifts are provided—do not withhold from anyone who chooses not to participate. 58
    19. 19.  Be prepared  Be familiar with all documents including definitions.  Have pens, survey forms, clipboards, incentives if applicable. Be professional  Introduce self, identify affiliation, explain purpose of the survey, share length of survey and time required (3-5 minutes), explain confidentiality, ask if the participant is willing to participate. Use a private space for the survey 59
    20. 20.  Be clear  Speak clearly and repeat questions as necessary.  Ask the questions as written.  Ask for clarification as needed. Be neutral  Do not answer for the individual even if you know him or her.  Affirm but do not judge/react to answers  “I see, yes, ok,” NOT “Wow! That’s terrible!” or “Are you kidding?” 60
    21. 21.  Be careful  Do not skip questions unless instructed.  Print clearly and legibly.  Complete all sections.  Turn over page!  Review the form immediately after completing. Be courteous  Thank the individual for completing the survey.  Offer a thank you gift as appropriate. 61
    22. 22.  Dress appropriately. Be attentive. Answer interviewee’s questions. Know who to call if interviewee needs assistance. Know who to call if interviewee is endangered or if you see someone who is not safe. Be safe. 62
    23. 23.  Groups of four  One interviewer, one interviewee and two observers.  Complete form B  Provide feedback to interviewer  Tips?  Questions? 50
    24. 24.  Complete form B based on the following information  Yolanda H. Peterson is a white non-Hispanic woman, born 7/17/1956 who has been sleeping on her sister’s couch for the last three days. She doesn’t think she will be able to stay for more than a month. She and her 12 year old son were evicted from her apartment in Columbia three weeks ago at which time they were living on the streets. She and her son went to stay with her sister on January 29 th .She has a history of alcohol and substance abuse. She is doing better now, having been clean for 9 months and is seeing a psychiatrist at a local clinic, where she receives treatment for depression. She is not HIV positive and has never served in the military. This is the first time she has been homeless since 1970 when she left her husband because of domestic abuse. What else would you need to ask? 51
    25. 25.  Also need to find out  In what county did she spend the night of January 24th?  Was she born in South Carolina – if so, what county? 52
    26. 26. Example 2 Daniel B. Stevens is an Asian Hispanic/Latino man born 5/3/1980 who has been homeless for the past year or so, but this is his first episode of homelessness. He had been sleeping on friends’ couches for a few months but now has been living on the streets for the past six months. He has no children or spouse. He became homeless because he lost his job and then couldn’t keep up his rent payments so began staying at friends’ apartments. He began using drugs and alcohol a few months ago which has led to him no longer being allowed to stay with friends. His health has continued to deter ever since living on the streets, but doesn’t stay at shelters because they require sobriety. He served in the military 4 years ago. 28
    27. 27. Example 2Also need to find out  Where was his last permanent address? (zip code)  Was he born in South Carolina? 29
    28. 28. Form A
    29. 29. For sheltered count report on people in following housing programs: People in emergency shelter and transitional housing including:  Domestic violence shelters  Residential programs for runaway/homeless youth  Motels or apartment vouchers paid for by a public or private agency because the individual or family is homeless 21
    30. 30. Form A Used to collect data on people who are sheltered from agencies that do not participate in HMIS at all or sufficiently to secure necessary data. Use this form if there are any questions about quality of data in HMIS. Completed by  Program staff  Volunteer assisting program staff Completed from  Agency records  Interviews with residents Complete one form per individual homeless person. 25
    31. 31.  All forms should be reviewed for legibility and completeness. Ensure that members of the same household/family have the same code Be sure to fill in “county” section. Keep forms confidential throughout process. Turn forms in promptly! 66
    32. 32. What to Prepare/Bring Be familiar with the questions on the survey Pens/clipboards Cell phone Coordinators Contact/Emergency Contact Information Sheet Thank you gifts Appropriate attire Everyone Counts Identification Badge 34
    33. 33. THANK YOU!!This project would not be possible without the help of volunteers like YOU Thank you for working to address homelessness as a community! 35

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