Towards Webscale Business Processes

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Networks are replacing hierarchical models in many aspects of our society, and the world of business processes has to adapt to this. Instead of designing consolidated flows that are believed to address the constraints of all parties involved, organizations will capture the individual constraints of all stakeholders, and business processes meeting these constraints are automatically inferred.

Presented by Jeroen van Grondelle at Xperience 2013.

Published in: Business, Technology
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Towards Webscale Business Processes

  1. 1. Towards Webscale Business ProcessesJeroen van Grondelle
  2. 2. From  Hierarchies  to  Networks  
  3. 3. Flow  doesn’t  Scale!  Contextuality and up front consolidationlead to combinatoric explosion
  4. 4. Flow  requires  Up  Front  Consolida<on  0  1000  2000  5   10   15  Number of Potential Coalitionsat Execution Time
  5. 5. Flow  encodes  Contextuality  0  500  1   2   3   4   5   6   7   8   9   10  Number of Process Configurationsat Execution TimeContextuality follows from multiple target groups, actors,products or product variants, change over time, etc.
  6. 6. When  does  it  break?  Or  did  it  already?  High  Numbers  of  Process  variants?  BIG  spreadsheets?  Consistency?  Maintenance  cost?  
  7. 7. A  Paradigm  Shi,  towards  Constraint-­‐based  Processes  
  8. 8. Declara<ve  Processes  Now  in    Be  Informed!  Conven<onal  BPM  captures…   Constraint  Oriented  Processes  capture…  
  9. 9. Implicitly  captures  Alterna<ve  Routes  
  10. 10. And  Excep<onal  Routes  
  11. 11. Inferring  Flow  
  12. 12. Automated  Consolida<on  =      ???  
  13. 13. Seman<c  Technology  
  14. 14. Seman<c  Technology  CaseActivityRole<Abstract>ArtifactTime LimitObjectAssignsCreatesPerformsDecisionDecidesPost ConditionRequires RunningRequires ExpiredPre ConditionRequires RoleRequiresAvailableRequiresTakenRequiresAvailableRequiresCompletedDocument Appointment NoteBeginsEndsSuspendsResumesCreatesChangesCorrectsDeletesLookupSubtypes
  15. 15. Addressing the Challengesof Webscale Business Processes
  16. 16. ConstraintLevelFlexibilityFreedom  Intui<ve  property  of  constraint  based  processes:    High  flexibility  follows  from  low  numbers  of  constraints  (In  Flow:  ‘Adding’  flexibility  requires  extra  flow,    such  as  excep<on  flows,  etc.)  
  17. 17. Stepless  Shicing  between  BPM  Approaches    AdaptiveCaseManagement(ACM)WorkflowManagement(WFM)StraightThroughProcessing(STP)ExpertFlexibility in20% CasesDealing withImpedimentsLocallyProviding Supportand Consistencyin 80% CasesVariableLevels ofGuidance+ Flow at Runtime --ActorAutonomyatRuntime+‘Variable’  flexibility  across  business  process  phases  Support  in  80%  AND  Freedom  in  20%  cases  
  18. 18. Ownership  Consolidated  flow  design  has  no  natural  owner,  as  it  represents  no  one’s  ‘real  stake’  In  constraint-­‐based  approach,  each  stakeholders  constraints  can  be  captured  explicitly  
  19. 19. New  Business  Models  Modularity  of  reusable  constraint  sets  Including  cross  cugng  aspects  
  20. 20. Embedded  Compliance  Regulators  are  ‘just’  another  stakeholder  Processes  inferred  from  constraints  are    inherently  compliant  
  21. 21. Innovate  with  us!  
  22. 22. Download the whitepaperat www.beinformed.comQuestions? Ideas? Suggestions?Jeroen van Grondellej.vangrondelle@beinformed.com

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