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John Vaughan resume (08/16/2014)


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John Vaughan's most recent resume (08/16/2014)

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John Vaughan resume (08/16/2014)

  1. 1. John Vaughan 115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: Voice: 973.265.4684 email: 1 It’s dynamic: Click a link in the resume to open the appropriate page on My website Summary I am looking for senior position that allows me to integrate and exercise the full extent of my experience, talent and skills, preferably as the champion for the User/Customer Experience practice. Seasoned Senior Interactive Architect and Leader of User Experience Design, Usability, and Documentation teams at Fortune 500 companies. Very strong financial, transactional and workflow. Implement UX process at team and enterprise level. Mentor, advocate and motivate across disciplines. Often called upon to provide consultation and guidance at the executive level. I offer a unique combination of business understanding, technical acumen, creative talent and strategic insight. Adaptable, innovative and insightful, I "hit the ground running" and excel in a challenging environment. Value Strategic UX consultation to management level stakeholders Usability resource at level of the Team, the Group, and the Enterprise Educate, evangelize, collaborate programmers, marketing, creative Click to pop up a window that allows you to tour my online portfolio by domain and topic. UxP Tasks Prototyping & Modeling, Information Architecture, Process (Agile), Mobile, Social, Best Practices, human factors, GUI design, business requirements, workflow, customer centricity, templates, wireframes, stylesheets, behaviors, heuristics, style guides, preferences, personas, training, responsive design, content strategy, storyboarding, online help, site evaluation, accessibility, stakeholder liaison (business, technical, marketing), taxonomies & categories Software & Platforms HTML5, CSS3, Stylesheets, SharePoint, jQuery, DreamWeaver, Fireworks, Photoshop, MS Word templates, Javascript, XML, dotNET, ASP, JSP, JSF, PowerPoint, UNIX shell, Responsive
  2. 2. John Vaughan 115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: Voice: 973.265.4684 email: 2 Professional Experience Apr 2014 May 2014 Barclays Bank Dashboard, KPI’s, “big data” analysis, and overview solutions for mission-critical legal compliance software application Jul 2013 Feb 2014 HP Curran Appraisals Workflow and process-oriented redesign of customer-facing B2C service w/ focus on underlying business process May 2013 Jul 2013 MuayThai Chinnarach This Thai kickboxing martial arts (“the Art of Eight Limbs”) training camp website really needed a makeover: navigation, business enablement, mobile capability. Sep 2012 Feb 2013 Karmak Usability analysis and design for a suite of business solution productsoriented to the commercial transportation (trucking) industry. In-depth customer engagement, “best practices”, integration & migration solutions Jul 2012 Aug 2012 NBC Universal Usability design for complex "heavy lifting" workflow application used by power stakeholders for analyzing Nielsen market data Dec 2011 Feb 2012 Grey Group - Pradaxa Bring creative and Marketing group up to speed on UX. Focus on mobilesite, content strategy, customer acquisition paths, integration ofsocial networking. Sep 2011 Nov 2011 Informa Investment Solutions UX, IA, UI design and branded packaging of Informa's wealth management product suite, which are marketed as "white label" services to Blue Chip financial clients. Target: integration of brand styling, evangelize “best practices” standards, implement responsive design. Jun 2011 Jul 2011 United Healthcare Guide content strategy in redesigning Employer, Broker and Member websites. UX leadership, templates, and techniques: Content Inventory, Heuristic Analysis, Taxonomy, Solutions Matrix and Staff Mentoring.
  3. 3. John Vaughan 115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: Voice: 973.265.4684 email: 3 Mar 2011 May 2011 KPMG Perform a “CSS Cleanup” on KPMG’s existing public site, with a focus on information architecture, best practices, accessibility standards, terminology, code-cleansing, integration with SharePoint, and process. Feb 2011 Mar 2011 Lead-Free Kids Merkley +Partners asked us to guide their redesign this public-facing self-service health site, a partnership between the EPA and the Ad Council. Satisfaction: Delivered Clients 2007 - 2010 5 mo Information Builders customer-facing Template and Customizable Styling System 5 mo Chubb Insurance enterprise workflow and portal integration 4 mo Bell Labs (Alcatel) enterprise-oriented social networking and collaboration 2 mo Ingersoll-Rand enterprise-wide intranets based on SharePoint 2 mo Queens College Migrate institutional website to SharePoint 1 mo Mercedes-Benz customer-centric sales support for "point of sale" 2 mo Sealed Air portaled B2B and B2C site 8 mo US Military Academy West Point university library website 6 mo Allied North America national corporate intranet on SharePoint 1 mo Cap Gemini Content Strategy solutions & modeling 3 mo The Hartford wealth management for high net worth audience 3 mo Prudential Insurance new private label product, point of sale 2 mo Advertising Database advertising contact management Clients 1998 - 2006  SCANA  Business Edge Solutions  Conchango  ABN-AMRO  The NIA Group  Schoolnet  Standard & Poors  Credit Suisse  Bunge Global Markets  Kyocera/Mita  City of New York  Deutsche Bank  Ernst & Young  BT&R  PostalWorks  AT&T Labs  Sumitomo Bank  CD-Now  NBC Market Research  NAA / ESA
  4. 4. John Vaughan 115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: Voice: 973.265.4684 email: 4 Staff Positions Dec 2001 Jul 2002 Staff: Morgan Stanley Equity Research, Lead Interface Design Usability champion and interaction design architect for flagship Equity ResearchLink client- facing equity research website. Liaise to Business Unit. Enterprise-wide standards team. Jan 2000 Feb 2001 Staff: Immersant (Bowne), Senior Interactive Architect Lead "human factors" expert, usability analyst and interaction designer at this corporate- oriented internet service bureau design shop. Highest performance bonus for attracting and satisfying corporate clients. May 1997 Jan 1998 Staff: Dow Jones Markets, Interface & Documentation Manager Supervised user experience and documentation practice for e-commerce Transactions Development Group (TDG). Primary client contact in developing all aspects of UI design. Management consultation. Feb 1994 Jan 1997 Staff: Instinet (Reuters), Lead Information Architect UX Design expert for the online stock trading and portfolio management and software development groups across the enterprise, oversaw compliance with Reuters performance standards, implemented enterprise-wide Intranet. Management consultation. Established and successfully operated The Communication Studio Inc one of the first user interface design / usability service bureaus in the country. Some of my early clients: AT&T, Autozone, Bank of America, BBDO, Booz-Allen & Hamilton, Chase, Citibank, CSPI, Dun & Bradstreet, IBM, IBM Marketing, Indiana University, Information Industry Assoc., NBC, Nynex, Pacific Bell, Prime Computer, Sony, Texas Instruments, SportsTicker, WETA Education New York University Master's degree in Interactive Telecommunications Program Scholarship; one of first graduates of the program MIT Technical courses in animation and video; active with the Media Lab Boston University Master's degree in Educational Media / Instructional TV Residency at WGBH New Video Workshop; educational merit scholarship Tufts University BA in History : Projects in video, media, and communications; self-directed studies in light & color; Naval ROTC and work scholarships State Art School Oslo, Norway : Courses in graphic arts, sculpture and color theory