Welcome to eResponse Recruitment - the only specialist recruitment agency dedicated specifically for candidates and employers within Worcestershire and South Birmingham community. Our enthusiastic and experienced team have many years of experience matching candidates to their right role – and we have vast amounts of experience of working in the industries that we are recruiting in too. Established in 2003, we operate from Redditch and Worcester, and we have made it our priority to know the local area just as well as we know our trade!

1. A brighter way.
Smarter recruitment & workforce solutions.

2. A bit about us…
• 2 Recruitment Centres dedicated to Worcestershire
• Independent
• Several hundred local businesses supported
• best local talent : best local businesses
• recommendation, repeat business, positive WOM
86% 76% 84%
Customers would
choose us exclusively
Temp workers retained
beyond assignment
Customers would or
have recommended
6000 12000
Placed last year Registered last year

3. Who do we support?
• Blue chip to SMEs and independent traders
• Two divisions

4. Why choose us?
easy to understand fees
harness technology to deliver better and faster
guaranteed results - no hire, no cost
innovative, flexible services
1.5 : 1 interview : employment ratio
24hr response time, 24/7 support
highest professional industry standards
personal service

5. Services Portfolio.
Innovative • modular • flexible • cost friendly

6. Services Portfolio
Our service categories
Temporary Recruitment Response Vacancy Talent Bank
Staffing Process Management Manager
Solutions Outsourcing Services

7. Services Portfolio
Temporary Staffing Solutions
Fast, no-nonsense, affordable extra
staff - guaranteed to really work…
 No quibble guarantee
 Guaranteed result
 24/7 support and response
 Temp to Perm “try before you buy”

8. Services Portfolio
Recruitment Process Outsourcing
Outsource all or some of your
HR and payroll functions to us….
 Lose cost of employee turnover & concentrate on core services
 High quality staff all the time
 Affordable scalability at short notice
 Benefit from our core recruitment and staffing competencies
- temp workers on permanent contracts to boost retention
- we handle 1 to 100’s temp worker assignments
- dedicated, onsite account management, induction, H&S and training schemes
- over 4500 temporary assignments during 2010
 Supporting over 150 local businesses with ongoing requirements
 KPI Management Reporting in line with customer SLA
 Inhouse payroll ensuring best service for workforce and customer

9. Services Portfolio
Response Management Services
Leave the hassle of finding and
Filtering the best people to us…
 End-to-end service or modular tailored solutions
 Local, regional or national campaigns maximising latest technology
 Micro-sites by our IT development teams
 Benefits
- maximum ROI
- IT processing 24/7
- constant up to the minute feedback and reporting
- 24/7 client access
- Save time and cost
- benefit from experienced dedicated team
- consistent service to new candidates
- perceived as employer of choice
- better, more qualified hires

10. Services Portfolio
Vacancy Manager
Enjoy the best recruitment services
with lower, predictable costs…
 Most cost effective service available to the local market
 Straightforward, monthly costs £695 - £2495 depending on salary bands
 Online management platform - complete transparency - complete control
- vacancies published on jobs boards and eResponse websites
- Job Alerts sent to suitable active job seekers local to you
- In house database, recruiter network, social networking (Facebook, Linked In, Twitter)
 Screening Skills testing and assessments
 Average CV Submission to Interview ratio is 3 to 1
 Average Interview to Placement is 2 to 1
 Average lead time to CV’s is 1-Day

11. Services Portfolio
Talent Bank
Hire the best there is,
not just the best available…
 Your own personalised Talent Bank
 low monthly cost subscription based service:
- no more % based fees
- flexible terms - 3, 6, or 12 months
- pricing to suit individual requirements
 Identify potential future employees before you need them
 Develop talent pools for office/department/job type
 Single source for hiring managers
 Beat competitors to the best staff

12. Working with us.
A real breath of fresh air.

13. Working with us
Personal Service. 24/7 flexibility. No challenge too Straightforward,
Tailored exactly In person, on the big… or small! no nonsense,
to fit your needs phone, online. No deadline too friendly, ‘can-do’.
soon, no lead
time too short.

14. Working with us
For over 6-Years, eResponse
surpass our expectations each
time we utilise the Vacancy
Without question, the fastest Management Solutions .
and most cost effective route
to us sourcing the people our Simon Pointon,
Aggora Technical
business needed.
Richard Aston,
Freeman & Pardoe For several years eResponse
have had the sole responsibility
of managing our flexible
eResponse took all of the hassle workforce across multiple
out of the process. It would be shifts filling requirements with
impossible to imagine using any less than an hours notice.
other recruitment solution.
Matt Jauncey,
Daniel Leedham-Green, SP Group
Renderplas

15. Thank you