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IsraelGives Online Donation System
Yonatan Ben-Dor
+972-3-5184052
yonatan@israelgives.org
 The IsraelGives Donation System is Israel’s most
popular donation system, with over 1,100 client
organizations.
 IsraelGives has been operating since 2009, and in
2012 experienced a 66% increase in online revenue.
 The average donation through IsraelGives was 220
NIS.
 The average donation from a US donor was $108,
40% higher than the average US online donation
($77, according to Philanthropy.com)
A solution that serves the Israeli
organization and its international partner
organizations together.
Israeli Donations USD Donations CAD Donations GBP Donations
Israeli Amuta US Friends Canadian Friends British Friends
The Problem: 4 separate donation systems
• Expenses x4
• Donor and donation data in 4 separate systems
• No simple oversight process for Israeli amuta.
• Donor experience is confusing and not
streamlined
Database 1 Database 2 Database 3 Database 4
Donation Form
Israeli Amuta US Friends Canadian Friends British Friends
The IsraelGives Solution: A single donation portal that
serves all partner organizations
• Donation is routed to partner organization via
currency selected
• Reduce expenses by 75%
• Automated e-receipting on behalf of all organizations
• Every organization receives access to donor details,
while Israeli organization has full oversight
Database
Countries of Operation
IsraelGives Donation System can operate
in 190 countries
Through Cybersource Payment Gateway: 190 countries
Through PayPal Payment Gateway: US, Canada, UK
Donor chooses to donate in US Dollars on branded
organizational donation form
Israeli Amuta
Funds are transferred
into the PayPal or
Merchant Account of
US Friends
Process – Foreign Donation
Donor receives instant e-receipt
on behalf of US friends
US Friends
Copies are emailed to
Funds are withdrawn
to bank account
Donation Data is
instantly viewable by
US Friends and by
Israeli Amuta
Donor chooses to donate in Israeli Shekels
Funds are transferred
into the
Isracard/CAL/Visa
account of the amuta
Process – Israeli Donation
Donor receives instant thank you
email with attached PDF receipt
issued by Invoice4u.co.il
Israeli Amuta
Copies are emailed to
Funds are withdrawn
to bank account
Donation Data is
instantly viewable by
US Friends and by
Israeli Amuta
Fully Branded Donation Experience
Fully Branded Donation Forms
Provided by IsraelGives, or organization-built using the IsraelGives
API. View Form Style 1, Form Style 2
E-card (Honoree Donation)
When donors choose to donate in memory or in honor of someone,
the Donation System will create a fully-branded e-card and email it
to the recipient of their choice. If they want the card sent by postal
mail, the Donation System will create a card and email it you, so
that you can put it on your organization's letterhead and mail it out
Email Confirmations
The Donation System automatically sends out an email confirmation
in your organization's name. Copies of the confirmation can be sent
by 'bcc' to as many people in your organization as you like.
International Fundraising
Languages
We offer donation forms (and email confirmations) in
English, French, Hebrew, and Arabic. We can easily
add additional languages.
Currencies
Donors can give in at least 17 different currencies,
and are always charged in their original currency (not
converted). So if a Canadian donates $100 CAD, that's
what he'll see on his credit card statement.
A Range of Payment Methods
Methods
Donors can donate either by credit card or by PayPal.
Frequency
In addition to one-time donations, donors can make
recurring monthly donations and yearly donations.
This also makes it easier for you to collect monthly or
yearly membership fees.
Purchases and Sales
The system also enables your organization to collect
funds for ticket purchases, product sales, and more.
Multiple Platforms for Online and Mobile
Giving
Browsers
The IsraelGives Donation Form works in all major
browsers.
Mobile
The IsraelGives Donation Form is optimized for
mobile browser viewing, and both credit card and
PayPal payments work fluidly from iPhone, Android,
and other mobile devices
Facebook
IsraelGives offers a special Donation Form to collect
donations from your Facebook Page. We'll also help
you to install the Form as a special tab in your Page
Save time through instant e-receipting
International
E-receipts are issued in the name of the international
partner organization, and copies are stored in the
online account of the donor
Israel
Create instant PDF receipts and attach them to the
Email Confirmation sent to the donor. The original
(makor) PDF receipt is stored in you and your donor's
IsraelGives account to download and re-print at any
time
Online reporting and CRM Integration
Online Account
Both you and your donor receive an online account that
you can use to track your donations, reprint your
receipts, and manage your recurring donation orders
Connectivity to CRM Systems
The IsraelGives Donation Forms have an easy-to-
connect-to XML or CSV web-service, that you can
connect to to export your donation, donor, and receipt
data directly and automatedly into your CRM system,
like Salesforce. Alternatively, you can download the
data as CSV and import it into your CRM system.
Maximizing donations post-sale
Matching Gift
At the end of the donation process, the donor is invited to
search whether his company has a matching gift program.
He then can download the relevant form and contact details
to qualify for the matching gift.
Save My Donation
Some donors try to make donations but do not succeed -
Don't lose their donation! IsraelGives has a unique service
called "Save My Donation", where we present you with
information about people who tried to make donations
through the Donation Form but did not succeed. We also
have a supplemental service where we'll actually contact
the donors for you by email or telephone, and help to turn
their failed attempt into a successful donation.
Security
Https and PCI Compliant
Your donation form is hosting in a secured (HTTPS)
environment on the Tel Aviv-based IsraelGives server.
The donation system is fully PCI-compliant and all
credit card information stored in the system is
encrypted.
Https and PCI Compliant
Our full-time Israel-based tech team ensures 99.9%
system uptime and full technical support and oversight.
Basic Costs
 1000 NIS set-up fee (first organization), 500 NIS for
additional foreign organizations
• Includes branded donation form and e-receipt template.
 299 NIS monthly fee (Israel) + 199 NIS per additional
foreign organization
• Includes customer and technical support, and secured hosting of
the donation system and donation data.
 2.5% transaction fee
Additional Fees
 $30 PayPal Merchant Gateway fee per month for foreign
partner (PayPal) or $50 CyberSource fee
 Associated credit card/Paypal fees

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Streamline Donations with IsraelGives' Online System

  • 1. IsraelGives Online Donation System Yonatan Ben-Dor +972-3-5184052 yonatan@israelgives.org
  • 2.  The IsraelGives Donation System is Israel’s most popular donation system, with over 1,100 client organizations.  IsraelGives has been operating since 2009, and in 2012 experienced a 66% increase in online revenue.  The average donation through IsraelGives was 220 NIS.  The average donation from a US donor was $108, 40% higher than the average US online donation ($77, according to Philanthropy.com)
  • 3. A solution that serves the Israeli organization and its international partner organizations together.
  • 4. Israeli Donations USD Donations CAD Donations GBP Donations Israeli Amuta US Friends Canadian Friends British Friends The Problem: 4 separate donation systems • Expenses x4 • Donor and donation data in 4 separate systems • No simple oversight process for Israeli amuta. • Donor experience is confusing and not streamlined Database 1 Database 2 Database 3 Database 4
  • 5. Donation Form Israeli Amuta US Friends Canadian Friends British Friends The IsraelGives Solution: A single donation portal that serves all partner organizations • Donation is routed to partner organization via currency selected • Reduce expenses by 75% • Automated e-receipting on behalf of all organizations • Every organization receives access to donor details, while Israeli organization has full oversight Database
  • 6. Countries of Operation IsraelGives Donation System can operate in 190 countries Through Cybersource Payment Gateway: 190 countries Through PayPal Payment Gateway: US, Canada, UK
  • 7. Donor chooses to donate in US Dollars on branded organizational donation form Israeli Amuta Funds are transferred into the PayPal or Merchant Account of US Friends Process – Foreign Donation Donor receives instant e-receipt on behalf of US friends US Friends Copies are emailed to Funds are withdrawn to bank account Donation Data is instantly viewable by US Friends and by Israeli Amuta
  • 8. Donor chooses to donate in Israeli Shekels Funds are transferred into the Isracard/CAL/Visa account of the amuta Process – Israeli Donation Donor receives instant thank you email with attached PDF receipt issued by Invoice4u.co.il Israeli Amuta Copies are emailed to Funds are withdrawn to bank account Donation Data is instantly viewable by US Friends and by Israeli Amuta
  • 10. Fully Branded Donation Forms Provided by IsraelGives, or organization-built using the IsraelGives API. View Form Style 1, Form Style 2 E-card (Honoree Donation) When donors choose to donate in memory or in honor of someone, the Donation System will create a fully-branded e-card and email it to the recipient of their choice. If they want the card sent by postal mail, the Donation System will create a card and email it you, so that you can put it on your organization's letterhead and mail it out Email Confirmations The Donation System automatically sends out an email confirmation in your organization's name. Copies of the confirmation can be sent by 'bcc' to as many people in your organization as you like.
  • 12. Languages We offer donation forms (and email confirmations) in English, French, Hebrew, and Arabic. We can easily add additional languages. Currencies Donors can give in at least 17 different currencies, and are always charged in their original currency (not converted). So if a Canadian donates $100 CAD, that's what he'll see on his credit card statement.
  • 13. A Range of Payment Methods
  • 14. Methods Donors can donate either by credit card or by PayPal. Frequency In addition to one-time donations, donors can make recurring monthly donations and yearly donations. This also makes it easier for you to collect monthly or yearly membership fees. Purchases and Sales The system also enables your organization to collect funds for ticket purchases, product sales, and more.
  • 15. Multiple Platforms for Online and Mobile Giving
  • 16. Browsers The IsraelGives Donation Form works in all major browsers. Mobile The IsraelGives Donation Form is optimized for mobile browser viewing, and both credit card and PayPal payments work fluidly from iPhone, Android, and other mobile devices Facebook IsraelGives offers a special Donation Form to collect donations from your Facebook Page. We'll also help you to install the Form as a special tab in your Page
  • 17. Save time through instant e-receipting
  • 18. International E-receipts are issued in the name of the international partner organization, and copies are stored in the online account of the donor Israel Create instant PDF receipts and attach them to the Email Confirmation sent to the donor. The original (makor) PDF receipt is stored in you and your donor's IsraelGives account to download and re-print at any time
  • 19. Online reporting and CRM Integration
  • 20. Online Account Both you and your donor receive an online account that you can use to track your donations, reprint your receipts, and manage your recurring donation orders Connectivity to CRM Systems The IsraelGives Donation Forms have an easy-to- connect-to XML or CSV web-service, that you can connect to to export your donation, donor, and receipt data directly and automatedly into your CRM system, like Salesforce. Alternatively, you can download the data as CSV and import it into your CRM system.
  • 22. Matching Gift At the end of the donation process, the donor is invited to search whether his company has a matching gift program. He then can download the relevant form and contact details to qualify for the matching gift. Save My Donation Some donors try to make donations but do not succeed - Don't lose their donation! IsraelGives has a unique service called "Save My Donation", where we present you with information about people who tried to make donations through the Donation Form but did not succeed. We also have a supplemental service where we'll actually contact the donors for you by email or telephone, and help to turn their failed attempt into a successful donation.
  • 24. Https and PCI Compliant Your donation form is hosting in a secured (HTTPS) environment on the Tel Aviv-based IsraelGives server. The donation system is fully PCI-compliant and all credit card information stored in the system is encrypted. Https and PCI Compliant Our full-time Israel-based tech team ensures 99.9% system uptime and full technical support and oversight.
  • 25. Basic Costs  1000 NIS set-up fee (first organization), 500 NIS for additional foreign organizations • Includes branded donation form and e-receipt template.  299 NIS monthly fee (Israel) + 199 NIS per additional foreign organization • Includes customer and technical support, and secured hosting of the donation system and donation data.  2.5% transaction fee Additional Fees  $30 PayPal Merchant Gateway fee per month for foreign partner (PayPal) or $50 CyberSource fee  Associated credit card/Paypal fees