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Bold HR: Driving Business Value through People

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This keynote presentation is from my keynote at the 2015 Bersin by Deloitte IMPACT conference. It describes the imperatives for HR leaders and professionals for the years ahead, and explains how innovation and creativity is needed to build business value in HR.

Published in: Recruiting & HR, Business
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Bold HR: Driving Business Value through People

  1. BOLD HR Josh Bersin Principal and founder, Bersin by Deloitte Leading in the new world of work
  2. Copyright © 2015 Deloitte Development LLC. All rights reserved.1 IMPACT 2015 THE BUSINESS OF TALENT®
  3. Copyright © 2015 Deloitte Development LLC. All rights reserved.2 IMPACT 2015 THE BUSINESS OF TALENT® Facebook 100 million users LinkedIn 80 million users Launch of iPad LinkedIn IPO 6 billion cellphones Facebook 1 billion users iPads sold 100+ million 2008 2009 2010 2011 2012 2013 2014 Building the Enduring Organization 2008 Talent Management for Transformative Change 2009 Rebuilding the Talent Team 2010 The Borderless Workplace 2011 Building the Agile Organization 2012 The World Is Local 2013 Engaging the 21st Century Workforce 2014 The New World of WorkHistory of IMPACT ® Uber market cap reaches $41 billion
  4. Copyright © 2015 Deloitte Development LLC. All rights reserved.3 IMPACT 2015 THE BUSINESS OF TALENT® Shareoftopdecileinnationalincome 50% 45% 40% 35% 30% 25% 1910s 1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s 2000s Source: Piketty, Capital in the Twenty-First Century, 2014 Income inequality in the United States, 1910-2010 ?
  5. Copyright © 2015 Deloitte Development LLC. All rights reserved.4 IMPACT 2015 THE BUSINESS OF TALENT®
  6. Copyright © 2015 Deloitte Development LLC. All rights reserved.5 IMPACT 2015 THE BUSINESS OF TALENT® Millennials move to the forefront 90 million 70 million 50 million 30 million 10 million 2014 2028 2036 2025 75 81 6566 29 Source: Pew Research Center tabulations of U.S. Census Bureau population projections released December 2014 Note: Millennial refer to the population ages 18 to 34 as of 2015 Projectedpopulationbygeneration Millennial Gen X Boomer Silent
  7. Copyright © 2015 Deloitte Development LLC. All rights reserved.6 IMPACT 2015 THE BUSINESS OF TALENT® 80% want to give performance appraisals to the boss 60% think 7 months of work means they’re “loyal” 2/3 want to be “creative” in their job Their “team mates” are the most important people at work 60% select a company based on its “sense of purpose” What millennials want Source: Deloitte Millennial Survey 2015 and Pew Research, 2015
  8. Copyright © 2015 Deloitte Development LLC. All rights reserved.7 IMPACT 2015 THE BUSINESS OF TALENT® 2015 Global Human Capital Trends 5 KEY FINDINGS 1 #1 global talent issue is engagement, retention, and culture 4 Skills and capabilities within HR 3 Learning is in the spotlight 5 Increasing demand and need for data 2 Leadership gap continues and worsens
  9. Copyright © 2015 Deloitte Development LLC. All rights reserved.8 IMPACT 2015 THE BUSINESS OF TALENT®
  10. Copyright © 2015 Deloitte Development LLC. All rights reserved.9 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Build an irresistible organization Own the leadership agenda Leverage learning everywhere Demand data
  11. Copyright © 2015 Deloitte Development LLC. All rights reserved.10 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Focus on engagement in every program Build an Irresistible Organization
  12. Copyright © 2015 Deloitte Development LLC. All rights reserved.11 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Measure more: capture feedback continuously Assign a chief culture officer Build an Irresistible Organization Focus on engagement in every program
  13. Copyright © 2015 Deloitte Development LLC. All rights reserved.12 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Measure more: capture feedback continuously Assign a chief culture officer Boldly hire for fit Build an Irresistible Organization Focus on engagement in every program
  14. Copyright © 2015 Deloitte Development LLC. All rights reserved.13 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Own the Leadership Agenda Invest consistently at all levels Invert the leadership pyramid Remember that leadership is a journey
  15. Copyright © 2015 Deloitte Development LLC. All rights reserved.14 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Leverage learning everywhere Drive engagement through learning Embed learning into work Boldly reskill and retool L&D
  16. Copyright © 2015 Deloitte Development LLC. All rights reserved.15 IMPACT 2015 THE BUSINESS OF TALENT® B O L D Demand data Demand that HR get good at data Focus on where “the money is being made” Invest and build capabilities now
  17. Copyright © 2015 Deloitte Development LLC. All rights reserved.16 IMPACT 2015 THE BUSINESS OF TALENT® Be BOLD

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