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GET OLD SCHOOLED
   The 5 Timeless Marketing Rules
   Startups Need to Know




                                    Copyright © American Movie Classics Company LLC.




@JayWeinberg
2




 The World Has Changed




@JayWeinberg
3




 The World Has Changed




@JayWeinberg
4




 The World Has Changed




@JayWeinberg
5


 But People are (Surprisingly)
 Still the Same




@JayWeinberg
6


 Some Rules Change,
 Others Remain




@JayWeinberg
7




5 Timeless Rules of Marketing


                                Copyright © Paramount Pictures




@JayWeinberg
8




 5 Timeless Rules of Marketing
 Rule #1: 40/40/20


                                 Copyright © Paramount Pictures




@JayWeinberg
9




 40/40/20
 • 40% of the success of a campaign is due to the audience
 • 40% is due to the offer
 • 20% is due to the creative
 • Developed by Ed Mayer in the 1960’s



                         Creative
                          , 20%     List,
                                    40%
                         Product/
                          Offer,
                           40%




@JayWeinberg
10




 40/40/20
 • Why it’s still relevant
   • You’re still market to people. Market to the right people and you
     will have the best chance for success
     • How well defined are they?
     • Do you have permission?
     • Can you locate them?
   • Your products and offer is what people care about
     • Groupon’s humor does not translate to success

 • Spend your time and money accordingly




@JayWeinberg
11




 40/40/20




@JayWeinberg
12




 5 Timeless Rules of Marketing
 Rule #1: 40/40/20
 Rule #2: RFM

                                 Copyright © Paramount Pictures




@JayWeinberg
13




 RFM
 • Recency, Frequency, Monetary Value
   • Recency: When was the last time they purchased?
   • Frequency: How many times have they purchased?
   • Monetary Value: How much money have they spent?
 • Used to determine relative value of customers



                                         R   F   M   Total
                104556  Jones, John      5   4   5    14
                106225  Brown, William   5   4   4    13
                103044  Martin, Howard   4   3   2     9
                104788  Long, James      3   1   3     7




@JayWeinberg
14




 RFM
 • Why it’s still relevant
   • Customer value helps you optimize your marketing
     • No matter what business you’re in, customers are NOT equal
     • If you segmented your customers based on value, some type of RFM
       would be the discriminating variables
   • Spend your time and money on the people who matter




@JayWeinberg
15




 5 Timeless Rules of Marketing
 Rule #1: 40/40/20
 Rule #2: RFM
 Rule #3: 80/20

                                 Copyright © Paramount Pictures




@JayWeinberg
16




 80/20
 • Pareto Principle
 • Applied to business, 80% of your revenue (and/or profits)
   comes from 20% of your customers
   • It may apply to your products as well




@JayWeinberg
17




 80/20
 • Why it’s still relevant
   • It still applies somewhere to almost every business
   • Think about social media
     • 80% of your outbound posts (blog, Facebook, Twitter) are read by 20%
       of your audience
     • 80% of your inbound communications (replied, posts) are from 20% of
       your audience
   • Think about email marketing
     • 80% of opens come from 20% of audience
     • 80% of clicks come from 20% of opens
   • Use it to continuously improve your marketing efforts
     • Identify your top 20% and learn as much as you can about them
     • Keep the top customers happy
     • Identify customers in the bottom 80% who have the best potential
@JayWeinberg
18




 5 Timeless Rules of Marketing
 Rule #1: 40/40/20
 Rule #2: RFM
 Rule #3: 80/20
 Rule #4: AIDA
                                 Copyright © Paramount Pictures




@JayWeinberg
19




 AIDA
 • Attention, Interest, Desire, Action
 • Over 100 years old
 • Tracks the steps needed to make marketing work
    • Attention: Creative message that attracts attention of the target
      market (example: AdWords)
    • Interest: Engage prospect with benefits and solutions
    • Desire: Convince prospect that your product is the solution
    • Action: Make it easy to buy (example: sales funnel)




@JayWeinberg
20




 AIDA
 • Why it’s still relevant
   • UX has AIDA in its DNA
   • Human behavior has not fundamentally changed
 • The AIDA process can happen within seconds or months
   • Know your customer and their needs
 • Bonus! Great article on the application of AIDA to web
   design and app design
   • http://www.noupe.com/design/the-aida-marketing-model-in-web-
     design.html




@JayWeinberg
21




 5 Timeless Rules of Marketing
 Rule #1: 40/40/20
 Rule #2: RFM
 Rule #3: 80/20
 Rule #4: AIDA
 Rule #5: $>%
                                 Copyright © Paramount Pictures




@JayWeinberg
22




 $ Off > % Off
 • Dollars off beats percent off
 • Direct mail rule since the 80’s
 • If value is relatively equal, dollars off will prevail
 • People still don’t like to think (and we’re still lousy at math)




@JayWeinberg
23




 $ Off > % Off
 • Why it’s still relevant
   • No matter the channel or tactic, people like simplicity




@JayWeinberg
24




 $ Off > % Off

                 4000
                 + 30
                 4030
                 + 20
                 4050
                 + 40
                 4090
                  + 10
@JayWeinberg
                  4100
25




 Summary

 The Rules Behind the Rules
 1. The audience and the message is most important
 2. All customers are not created equal
 3. The minority accounts for the majority
 4. There is a buying process for your product
 5. People don’t like to think (KISS)
                                                     Copyright © Paramount Pictures




@JayWeinberg
26




               Questions?



@JayWeinberg
27




           Thanks for listening!
               Jay Weinberg              312-447-0414 x1
               The JAY Group             Skype: jayweinberg
               444 N Wells St. Ste 304   jay@thejaygroup.com
               Chicago, IL 60654         www.thejaygroup.com
@JayWeinberg

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Get old schooled

  • 1. GET OLD SCHOOLED The 5 Timeless Marketing Rules Startups Need to Know Copyright © American Movie Classics Company LLC. @JayWeinberg
  • 2. 2 The World Has Changed @JayWeinberg
  • 3. 3 The World Has Changed @JayWeinberg
  • 4. 4 The World Has Changed @JayWeinberg
  • 5. 5 But People are (Surprisingly) Still the Same @JayWeinberg
  • 6. 6 Some Rules Change, Others Remain @JayWeinberg
  • 7. 7 5 Timeless Rules of Marketing Copyright © Paramount Pictures @JayWeinberg
  • 8. 8 5 Timeless Rules of Marketing Rule #1: 40/40/20 Copyright © Paramount Pictures @JayWeinberg
  • 9. 9 40/40/20 • 40% of the success of a campaign is due to the audience • 40% is due to the offer • 20% is due to the creative • Developed by Ed Mayer in the 1960’s Creative , 20% List, 40% Product/ Offer, 40% @JayWeinberg
  • 10. 10 40/40/20 • Why it’s still relevant • You’re still market to people. Market to the right people and you will have the best chance for success • How well defined are they? • Do you have permission? • Can you locate them? • Your products and offer is what people care about • Groupon’s humor does not translate to success • Spend your time and money accordingly @JayWeinberg
  • 12. 12 5 Timeless Rules of Marketing Rule #1: 40/40/20 Rule #2: RFM Copyright © Paramount Pictures @JayWeinberg
  • 13. 13 RFM • Recency, Frequency, Monetary Value • Recency: When was the last time they purchased? • Frequency: How many times have they purchased? • Monetary Value: How much money have they spent? • Used to determine relative value of customers R F M Total 104556  Jones, John 5 4 5 14 106225  Brown, William 5 4 4 13 103044  Martin, Howard 4 3 2 9 104788  Long, James 3 1 3 7 @JayWeinberg
  • 14. 14 RFM • Why it’s still relevant • Customer value helps you optimize your marketing • No matter what business you’re in, customers are NOT equal • If you segmented your customers based on value, some type of RFM would be the discriminating variables • Spend your time and money on the people who matter @JayWeinberg
  • 15. 15 5 Timeless Rules of Marketing Rule #1: 40/40/20 Rule #2: RFM Rule #3: 80/20 Copyright © Paramount Pictures @JayWeinberg
  • 16. 16 80/20 • Pareto Principle • Applied to business, 80% of your revenue (and/or profits) comes from 20% of your customers • It may apply to your products as well @JayWeinberg
  • 17. 17 80/20 • Why it’s still relevant • It still applies somewhere to almost every business • Think about social media • 80% of your outbound posts (blog, Facebook, Twitter) are read by 20% of your audience • 80% of your inbound communications (replied, posts) are from 20% of your audience • Think about email marketing • 80% of opens come from 20% of audience • 80% of clicks come from 20% of opens • Use it to continuously improve your marketing efforts • Identify your top 20% and learn as much as you can about them • Keep the top customers happy • Identify customers in the bottom 80% who have the best potential @JayWeinberg
  • 18. 18 5 Timeless Rules of Marketing Rule #1: 40/40/20 Rule #2: RFM Rule #3: 80/20 Rule #4: AIDA Copyright © Paramount Pictures @JayWeinberg
  • 19. 19 AIDA • Attention, Interest, Desire, Action • Over 100 years old • Tracks the steps needed to make marketing work • Attention: Creative message that attracts attention of the target market (example: AdWords) • Interest: Engage prospect with benefits and solutions • Desire: Convince prospect that your product is the solution • Action: Make it easy to buy (example: sales funnel) @JayWeinberg
  • 20. 20 AIDA • Why it’s still relevant • UX has AIDA in its DNA • Human behavior has not fundamentally changed • The AIDA process can happen within seconds or months • Know your customer and their needs • Bonus! Great article on the application of AIDA to web design and app design • http://www.noupe.com/design/the-aida-marketing-model-in-web- design.html @JayWeinberg
  • 21. 21 5 Timeless Rules of Marketing Rule #1: 40/40/20 Rule #2: RFM Rule #3: 80/20 Rule #4: AIDA Rule #5: $>% Copyright © Paramount Pictures @JayWeinberg
  • 22. 22 $ Off > % Off • Dollars off beats percent off • Direct mail rule since the 80’s • If value is relatively equal, dollars off will prevail • People still don’t like to think (and we’re still lousy at math) @JayWeinberg
  • 23. 23 $ Off > % Off • Why it’s still relevant • No matter the channel or tactic, people like simplicity @JayWeinberg
  • 24. 24 $ Off > % Off 4000 + 30 4030 + 20 4050 + 40 4090 + 10 @JayWeinberg 4100
  • 25. 25 Summary The Rules Behind the Rules 1. The audience and the message is most important 2. All customers are not created equal 3. The minority accounts for the majority 4. There is a buying process for your product 5. People don’t like to think (KISS) Copyright © Paramount Pictures @JayWeinberg
  • 26. 26 Questions? @JayWeinberg
  • 27. 27 Thanks for listening! Jay Weinberg 312-447-0414 x1 The JAY Group Skype: jayweinberg 444 N Wells St. Ste 304 jay@thejaygroup.com Chicago, IL 60654 www.thejaygroup.com @JayWeinberg